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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

278,812

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 961 reviews from Delaware

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5 out of 5 Stars
Would Recommend

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Sharp

NMLS# 1970193

0.5 out of 5 Stars

The first experience was great this time will be be my last time with this company. The whole process was just a mess, they would say everything is in but then ask for twelve more items and more after that. My loan team came across as very unorganized and difficult to get in communication with.

Response from Veterans United

Hi Ronald, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. They are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. We invite you providing more detail and help us look to improve.

5 out of 5 Stars
Would Recommend

Loan Officer: Sarah Sauro

NMLS# 715700

2 out of 5 Stars

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
Photo submission from Venus M.

I am thankful to Veterans United Home Loans. They made my journey to homeownership possible. Especially, in this current market. I urge any veteran to utilize their services. They won't be disappointed in the quality of work that Veterans United provides.

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Jeff Barringer is the MAN! Whenever I reached out, he immediately responded and assisted. He explained everything along the way and made my uneasiness disappear. First and foremost, he is a very nice man, second, his knowledge and professionalism was top notch. From start to finish, my team was amazing (Jeff, Patti, Emily, Sonia, Steph). They worked with me and got me on the right track for a smooth process, even during a pandemic! I loved working with all of them.

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend

I hope Veterans tried first Veterans United since they are 1 on help us to buy the house are we need since my husband is handiccaped .I will reccomendation any veterans look for the house try them .They will know the true.

Loan Officer: Sean Riley

NMLS# 1519830

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

0.5 out of 5 Stars

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Veterans of all branches please use VA United,you will see a very,very bright light at the end of a homebuyers process!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: John Schnurbusch

NMLS# 1813273

3.5 out of 5 Stars
Would Recommend

That wouldn't be a good idea.I got the feeling that there were mitigating circumstances regarding our experience. Meaning this isn't the norm for VU. So out of respect for Derek's hard work and perseverance , I will forego sharing my "...experience working with Veterans United."

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
Photo submission from Wayne T.

As a first-time home buyer, I had no idea what to expect. Jon and his team were great at walking me through the process. They acted quickly when I was forced to push back my closing due to a COVID19 related illness. Jon, you're the best!

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

All the veterans united employees from Don Scott, Justin Darr, Natalie Fitzgerald, and on were amazing. I do not think I could have had it any better through anyone else. My family and I thank you all.

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

I reviewed a lot of companies and I’m very pleased I chose Veterans United to handle my refinance. Rob and Ediri were on top of things from the beginning and I was very comfortable working with them through the entire process. I would highly recommend this company.

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Krista Klein

NMLS# 2039235

5 out of 5 Stars
Would Recommend

Malcolm Swift's team was outstanding. Loved the electronics.

Loan Officer: Malcolm Swift

NMLS# 2086138

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

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5 out of 5 Stars
Would Recommend

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Erwin

NMLS# 2070329

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend
Photo submission from Marquise B.

The whole team was excellent. I wanted to recognize Brittany for her selfless assistance as well. smooth process, every step was explained and simple.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Best company.

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

I would highly recommend Veterns United to any prior service looking for a house to purchase or to refinance. So easy. So hassle free. Most importantly, so helpful.

Loan Officer: Jason Bals

NMLS# 1599125

More Reviews

See all 278,812 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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