Tim and good Tim were very knowledgeable and patient. They made my experience as a first time home buyer easy and stress free!
Great job, I am so happy with my experience with Veterans United.
If you are in need of obtaining a loan from veterans, I would highly recommend VA
I appreciate the time and effort of the Ross Deeken team. Drew Deutschman I have no words for his hard work and dedication I am indebted and grateful to Veterans United you guys and gals are a blessing. Thank you so much.
The greatest team I've ever had in think they deserve a raise especially my team happy memorial day too you all!!
The whole team at VU were very professional and very helpful! I was truly amazed at how the team was able to get me in a house is quick and painlessly.
Veterans United made things easy and with open communication. Jon and Kyle were always there to answer any and all of our questions. This is our second home with Veterans United, and I can not imagine any other way of buying a home and will recommend anyone to use Veterans United.
No integrity, no honor was the worst experience as a first time homeowner. Should never be this difficult.
Response from Veterans United
Hey Johnny,
I’m really sorry to hear that your experience left you feeling this way. Buying your first home should feel exciting, not exhausting and discouraging. I can understand how frustrating it would be to go through a process that felt far more difficult than it should have.
We never want anyone to feel unheard or unsupported during such an important milestone, and I appreciate you taking the time to share your perspective. I’d welcome the chance to learn more about what happened and see if there’s anything we can do to help address your concerns. You can reach me directly at 1-800-212-5200 or ClientAdvocate@vu.com. Our Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received after hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
My only regret is not reaching out to them sooner. They made the entire loan process effortless—from our first conversation all the way through closing. Their responsiveness and consistent communication gave me complete confidence every step of the way. I can’t say enough good things about the entire team. Bravo Zulu!
The support was very good and services was very professional. The team was very knowledgeable and every step was clearly explained.
From when I first started out, everyone has been kind, courteous and professional. Couldn't ask for a better team to assist me with my first loan.
Phil and his team were very helpful and went above and beyond to make our experience a pleasant and smooth one. Thank you Phil and Zack!!
The Team, we worked with was nothing but wonderful people. The time they put in to make sure everything was done, was excellent all way to the end. If we could give them 1000 points, we would. May you all be blessed.
Thank You again.Gregory and Sharon Taylor (Army)
Some things were somewhat confusing. Yet you got the job done. My sincere Thanks to Will Moulthrop and his staff. Thank you Veterans United 🙏.
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Everyone at Veteran's United were quick and efficient. They made a normally stressful process easy.
Love the team made dealing with the sellers team so easy, very supportive and transparent across the board.
Dear Sean Newcomb and the Veterans United Team,
I wanted to express my deepest gratitude for your incredible help in consolidating my first and second mortgages. I know the Certificate of Eligibility (COE) process was challenging, but your refusal to give up meant the world to me. You made a difficult situation feel manageable.
I will truly miss our callbacks, especially hearing you say, 'How are you, Sal? How is your day going, and how may I help you today?' That personal touch and unwavering professionalism made all the difference. Thank you for your service and for looking out for a fellow veteran.
Best regards,
Sal Zisa
Very professional, Kept me informed every step of the way.
I am thankful to Veterans United Home Loans. They made my journey to homeownership possible. Especially, in this current market. I urge any veteran to utilize their services. They won't be disappointed in the quality of work that Veterans United provides.
We really good experience with our team. Anytime we would call, email or text the response was always quick. Colin, Matt, Brandon and Alyssa we thank you. Anyone else who helped us. Thank you
Johnny Mitchell and Anthony P. we're a joy to work with. They were responsive to questions and provided timely information to allow me to make the best decisions. Their professionalism made this a smooth process. I would recommend them to any veteran who is looking for home financing experts.
