I was disappointed that I was not told about needing my May LES until two days prior to closing. I feel this is something that could have been conveyed before the end of May considering they are available approximately one prior to the end of the month. I was traveling across the continent from AK to DE and I get notified when I'm in Edmonton (nowhere near a US Air Force Base) that this document was neccessary or else we wouldn't be able to close. This added a ton of stress and luckily I was able to figure out how to get access to MyPay, but this was all totally avoidable. Other than that, I feel everything was great.
Laura did an absolutely amazing job helping my wife and I with the home loan process. Her availability and communication with both myself and our realtor was literally on point. Honestly I don’t know how she ever has her own personal time with how much I communicated with her sometimes lol. My wife and I are super appreciative and will definitely recommend her/your company to anyone we know looking for a house.
My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.
Shout out to Johny Mitchell, and his assistants.Thank you.:)
Think Brian was awesome he was there from the beginning until the end of the loan and helping me understand each process we went through
This was my second home purchase through Veterans United, and on BOTH occasions had an overall OUTSTANDING experience!
I was worried in the beginning about the lender being in a totally different state but the process was smooth in getting the documents required.
I thank Veterans United Home Loans helped me the whole way through to get my new home and I got money back to God be the glory
We would like to say that Michael keep everyone informed every step of the way.
My only complaint was fhat I was not told the interest rate wold not be locked in if I set a closing date beyond 45 days, which I did. Therefore, we had to amend the contract to set the closing date to 45. days.