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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,481

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,768
4
31,542
3
5,257
2
1,603
1
1,311

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4.5 out of 5 Stars
Would Recommend

Great team work of players. If it were for them I would not be where I am today. Thank you very much.

Loan Officer: Bill Bales

NMLS# 1050803

3.5 out of 5 Stars

Although we had gone through the entire process of securing the VA loan, the Underwriters were going to refuse the loan because of the amount of insurance coverage I had. We had to postpone our closing date until "I" was able to secure an insurance policy that was adequate. I should have been alerted way before that date that we were required to have that amount of coverage.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend

Great response times, excellent explanations. I'm glad I chose VETERANS UNITED!

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
Photo submission from Danielle S.

Veterans United is a wonderful lender to work with. They keep you updated every step of the way and will answer any questions you may have.

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

I am very happy that I contacted Veterans United they made what I thought was impossible possible thank you Johnny

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

A great organization to work with. I would recommend them to any and all Vets. Simply put, they are the best!

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend

We couldn’t be more pleased with our home buying experience with Veteran’s United. In addition to professional, caring & friendly service they were always respectful & patient. We never felt like just a number; we felt like we mattered. Thank you Veteran’s United for such a wonderful experience in buying our new home!

Loan Officer: Chris Holdman

NMLS# 369923

4.5 out of 5 Stars
Would Recommend

We were skeptical at first with working remotely with Veterans United. We have previously only worked with local mortgage vendors so working remotely with someone you never meet caused some concern. We are glad we did overcome the concerns we had and went with Veteran's United. The overall experience went very smoothly and we closed right on time with our home purchase. We would highly recommend that any veteran who wishes to purchase a home consider Veterans United.

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Don't go to anyone else. Veterans United was helpful from day one and I am glad that I went through them.

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

I was very pleased with the entire loan process which didn’t require me to visit Veteran’s office location. Kelly done an excellent job in keeping my informed about the loan status and always available to take my calls or reply back to any questions I sent via email.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend
Photo submission from Ryan P.

I would highly recommend this to any veteran.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Super easy and straightforward home buying process. Would def recommend.

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Zac was extremely professional and reassuring through the duration he was with me. When I have family or friends looking to buy a home I will recommend VU solely based on the quality of performance Zac provided.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Great follow through and keep you posted on the status of your loan.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

My experience with Veterans United has been outstanding.They are very quick with responses - and answered any/all questions my wife and I had.We are first time home buyers, so at first it was quite a nerve-wracking experience, but with Matt and his team on our side, those nerves settled down quickly, and we were able to secure our house in no time!Thank you so much to you and your team Matt, you are all outstanding at what you do!- The Hughes Family

Loan Officer: Matt Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Veterans United is definitely the way and I’m so happy I chose them as my lender!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Patricia T.

Best, easy going, thorough, and informative experience for first time buyer. Special thanks to my awesome loan officer!!! JF

Loan Officer: Justine Farnen

NMLS# 1281956

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Working with Veterans United was the best thing at ever did. My team of Harris and Lisa made the whole experience seamless and their knowledge showed. If I ever need it again I’m coming back to them.

Loan Officer: Harris Giger

NMLS# 943094

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See all 149,481 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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