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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,948

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,791
4
11,934
3
1,817
2
806
1
600

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Showing all 8,374 home purchase loan reviews from Florida

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5 out of 5 Stars
Would Recommend

Very simple process that answered all questions along the way.

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

I was kept informed of any paper work they needed by email.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Garrett Holzum

NMLS# 1104071

4.5 out of 5 Stars
Would Recommend

Excellent experience. Website was very helpful and Alen and Morgan were always available.

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend
Photo submission from Wylee W.

Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Working with Jacob Powers was a great experience he made the process easy and took great care of us.

Loan Officer: Jacob Powers

NMLS# 1565057

1.5 out of 5 Stars
Would Recommend

I feel we were scrutinized over somethings and yet other things went by the wayside. They fought over a damnaged garage door and yet there were no smoke alarms in the whole house and they let that go. I just really think that the priorities of the underwriter really need to be looked at. The loan officer Corey Nicols was awesome. Through it all he never lost his cool with me. Even when i was ectremely frustrated he was there to assure us things would work out.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Great service Nichole Barber and Cam Moore were exceptional and always on top of the situation

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

This was the second time we used Veterans United to buy a home. We had outstanding service both times.

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Nathan and Matt where both informative during the process of my loan application and kept me abreast of it. They'd were both excellent people to deal with.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
Photo submission from Milena Z.

Although, I don't remember exactly how I came across Veterans United, I am so glad I did. I had a memorable experience proving that VA loans can be processed in a timely fashion just like a traditional loan.

Loan Officer: Evan Capowski

NMLS# 1493023

3.5 out of 5 Stars

Closing became a giant pain in the rear. But my agent did help me out. Because of that though, I would still tell people about my experience and let them decide if they would use VU.

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend
Photo submission from Brandon S.

Just a great overall experience being able to do everything electronically over the phone. I was still able to work and get things done. It didn't take any time at all and they stuck with me to help me purchase my very first home.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Steph Buckridge

NMLS# 1035470

4 out of 5 Stars

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Kristen and Andrea were amazing. They were helpful and walked us through every step of the process seamlessly. We dealt with a difficult seller and they were amazing.

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Great support, always pleasant to work with!

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Nick and VU took incredible care of us from inquiry to closing. We never thought we could buy a home.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Shane and Alen were always there to answer any questions and always very helpful. They made the whole process very easy to complete.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Samantha Buckridge was awesome . She was very understanding with me being a first time home buyer.

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

My experience was wonderful. I will definitely recommend you to my friends and family.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth D.

Taylor and Jackie guided us through a maze of paperwork with expert precision. They were quick to respond to any phone call or email. It was a pleasure to work with them. Their professionalism was very evident throughout the whole loan process.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Excellent company. Very professional!

Loan Officer: Cole Simmons

NMLS# 1127011

5 out of 5 Stars
Would Recommend

Lucas Hassemer was a pleasure to work with. He was available whenever I needed help or had questions.

Loan Officer: Lucas Hassemer

NMLS# 1630187

4 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

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See all 103,948 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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