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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,595

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 32,696 reviews from Florida

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5 out of 5 Stars
Would Recommend

We had such a positive experience working with VU. The re-finance was so through and quick.Our Loan office and his team done a excellent job.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

4 out of 5 Stars
Would Recommend

Great job VU keep up the good work. Vets like myself appreciate the service you provide.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

The whole team was wonderful. If I had a question they were there to answer it within minutes. This was the most wonderful experience ever stress free all the way. Simply saying they are amazing

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Pretty easy process. My team was responsive and knowledgeable, they even handled the hiccups (that were out of their control) in a timely manner. The dashboard made the experience much easier and faster. When it was closing time, there were only a few documents to sign and it took less than 30 minutes to close. Thank you Veterans United for making the home buying process as stress free as possible!

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

It is impossible to finish my review, without mentioning Desi. She was a very key member of this purchase. She is not only very professional, but she is very patient. A very strong point for older fellas like me. Frustrated with finding certain paperwork, I would call her and explain, she would ask a few questions and say "don't worry about it I'll get it". She has a soft voice, strong determination, and no nonsense about her. I would consider her an asset to any team. If any of my fellow vets think about buying a home, I would gladly tell them about Veterans United, and stand by it.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

Shout out to Brad!!! (because he wasn’t an option on here). I love that he was also a veteran so I feel like we bonded over that even if it was over phone calls.
I truly appreciate every single member of my team and I couldn’t have done it without you guys 20 out of 10 all around (you know except for the real estate agent) but yes, I was very grateful and truly blessed to have such a great team. Thank you guys so much! Big hugs!!! Keep on being all-stars for the next one!!!

headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

4.5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

An outstanding professionalism, dedication and hard work! Josh and his support team will guide and assist you throughout the whole process and will address any questions or issues promptly. My first home buying experience went really smooth and I want to offer my sincerest gratitude for your hard work, patience and kindness while working with me. Thank you once again!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

The VA side was great, however I hope you never work with that seller again. They told me the house would take 2 weeks to finish when we started paperwork, it then took 4 months for it to actually finish. They lied and wasted my time, causing undue stress both mental and FINANCIAL on my family. Honestly fuck them, y'all were great though.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is one of the best companies i had the experience of dealing with. it is a much better option than some of the other "VA" refinancing companies out there. A much better option!

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Closed on home in 30 days and I didn't make it easy. Top shelf team always quick responses and straight forward solutions. Thanks again.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Everyone I dealt with during this process was more than helpful at every stage. Thank you again

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

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5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

It has been a pleasure working with Austin Francis and the team at Veterans United! They were all knowledgeable, personable, and patient professionals. Austin always had a quick answer or knew where to get one. I never once felt like a number. This company has built a dedicated team. Everyone seems to like what they do, and boy, does it show in their work.Thank you for making it all so easy. Great job!

headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Thank you, from the bottom of my heart.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

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