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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
37,661 reviews
641 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 37,661 reviews from Florida

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5 out of 5 Stars

Ryan was incredibly knowledgeable, patient, and always available to answer my questions — no matter how small. Ryan and Nate explained everything clearly, kept me updated every step of the way, and made sure we stayed on track all the way to closing. I always felt confident that they had everything handled. Going into this process I had a lot of nerves because it is such a big decision, but ryan was very upfront about everything and I couldn’t have had a better team to assist with buying our first home! Thank you both so much

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars

The whole house purchasing process was extremely efficient, streamlined, organized, professional and all agents involved were helpful, courteous and friendly.Scott, Jacob, Grace, and Andrew were all wonderful! I was referred to Veterans United by a fellow veteran, and I will be referring others as well.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Toby Sullivan was with us every step of the way. Will highly recommend both Veterans United and especially Toby.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

The whole team was amazing and very helpful in guiding me with purchasing my home!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

My team at VU was great from offer to close. They were very attentive, quick to reply, and very knowledgeable. I am more than pleased with their performance. Thank you Derek, Sarah, and Andrea.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Excellent teamwork to refinance my mortgage.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

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5 out of 5 Stars

Everyone that I interacted with from beginning to end was very helpful and professional in all respects.
In particular, I would like to thank Collin, Julie and Chris as the dedicated and friendly staff representing your company.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Great team to work with. They were responsive, knowledgeable, and always available whenever I had questions.

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars

Easy transaction, well communicated.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

The team at Veterans United headed by Jared Wilmer and his associates Kristy, Skyler and Tandy made the home buying journey effortless on my part but I know their’s were long hours and hard work they were very professional and gave me confidence that this was the right team for the job, I am truly grateful and thank them for an outstanding job well done.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Maggie has been wonderful from start to finish. Nikki has been wonderful keeping an eye on everything for me as well. The whole team really has been outstanding.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

They take care of me, and help me trough all the steps, fantastic service

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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Experience first-hand why 358,817 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Brent was really eager to help anytime I called. He made the process seem like cake for me.

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

I expressed my opinion on the Veterans United Facebook Page as well as my page and Trustpilot, however, I want all those who work with Ryan, who I believe is the most helpful and knowledgeable Loan Officer I have ever known, to know, that my wife, Kathy and I appreciate all yall did to assist Ryan in closing our loan. This was my 7th purchase of a home in my 73 years, and by far the easiest process. Ryan's knowledge of what would benefit me the most is rare to find in your industry, and I think he would be a great individual to consider teaching other up and coming loan officers within the industry, just a thought from an old man who taught others how to sell for over 25 years. I wish your company the best and should Ryan become the president of your company in the future, I would not be surprised.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars

My Veterans United team was truly outstanding from start to finish. They went above and beyond to look out for my family and me, ensuring we felt supported, informed, and confident throughout the entire process. We are incredibly grateful to Todd, Josh, and the entire team for their dedication, professionalism, and genuine care. Thank you all for making this experience such a positive one.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

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