I had an absolutely awesome team throughout my homebuying experience with Veterans United! My loan officer, Kevin Reichert, loan coordinator, Thomas Warren, and concierge, Julia Lubbering, were simply a cut above the rest. From the initial preapproval process all the way through closing, each of them demonstrated an exceptional level of professionalism, dedication, and genuine commitment to making sure I was supported every step of the way.Buying a home can be an exciting but sometimes stressful experience, especially when navigating the various requirements, paperwork, and deadlines involved in securing a mortgage. What stood out to me most about this team was their communication, responsiveness, and willingness to take the time to explain each step of the process. I never felt like I was just another loan application or a number in the system. They made me feel like a valued customer, and that made a tremendous difference.Kevin, Thomas, and Julia were always available to answer my questions, address concerns, and provide updates whenever needed. Their responses were prompt, thorough, and professional. More importantly, they were proactive in making sure I understood what was happening and what to expect next. That level of communication gave me confidence and peace of mind throughout the entire process.What I appreciated most was how well they worked together as a team. Each person had a specific role, but their collective effort made the entire experience feel seamless. Their attention to detail, customer service, and commitment to getting things done the right way truly set them apart.As someone who places a high value on professionalism, accountability, and teamwork, I can confidently say that Kevin, Thomas, and Julia exemplified all three. They are consummate professionals and outstanding representatives of Veterans United.I cannot thank them enough for making such an important milestone in my life a positive and memorable experience. If I ever find myself purchasing another home, there is absolutely no question that I would want this exact same team handling my loan.Veterans United, you have three exceptional individuals representing your organization. Take care of them because they certainly took care of me!I highly recommend Veterans United, and especially Kevin, Thomas, and Julia, to anyone looking for a home loan team that genuinely puts its customers first. **Five stars across the board!
Erin, Nathan, and Sarah did a fantastic job helping us through the loan process! They made the entire experience smooth and stress-free. We couldn't be happier with our new home. Thank you all for your hard work!
To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing
Phil was amazing and is the epitome of honesty and integrity. I wouldn’t use anyone else to set up my mortgage for my home.
Matt Rice and the entire Vetrans United team went out of their way to make our recent home buying experience incredibly smooth and stress free. Their timely and clear communication ensured we were always well informed; enabling us to make critical decisions easily. This is the fifth time I’ve used this Vetrans United team as my mortgage brokerage and I cannot recommend them enough. When you find a great team, you stick with them. Again, a huge thanks to Heather Damer, Matt Rice, Jen Shires, and Sarah Elliot for all their support!
I couldn't have asked for a better group to put this whole thing together.
From Maureen, Tiffany and every person I spoke to at Veterans United I was impressed by the professionalism and kindness expressed.
A special shout out to Nicolas Morales, who was our Buyers Agent with a Veterans United subsidiaries Realtor who went especially out of his way, prior to, during and even after the sale.
Thanks to all of the Veterans United staff.
You guys have great customer service and I felt appreciative. I also received a quick response to all of my questions you also kept me informed about the whole process.This is the best house buying experience I had ever experienced.Keep up the amazing work. I have lots of friends that I will refer to you.Thank you so very much. You made my day.
From start to finish Veterans United were top notch. Christian Baker was on top of it from the first phone call until closing. Kyle, Rachel, and Raj all had my back every step of the way. Would have felt comfortable doing this without a team like this.
Funding was not secured in a timely manner. New neighbors saw me having to meet police on-site before I was able to meet them.
I cannot say enough good things about Taylor and his entire team at Veterans United Home Loans! They made the process of purchasing my second home smooth, stress-free, and straightforward from start to finish. Taylor and his team were professional, knowledgeable, responsive, and always willing to answer any questions I had along the way. They kept me informed throughout the entire process and made sure everything stayed on track to get my loan processed and closed.It’s not always easy navigating the home-buying process, but having a team like theirs makes all the difference. I truly appreciate all their hard work, dedication, and commitment to making this happen. I highly recommend Taylor and his team to any veteran or anyone looking to purchase a home. Thank you all for making this experience such a great one!
Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey
Steve Schuh and his team were amazing! Kept us informed throughout the entire process. We would highly recommend them in the future.
My experience with Veterans United Home Loans was outstanding from start to finish. Brett and his team were true experts throughout the entire home-buying process. Their communication was exceptional, keeping me informed every step of the way and ensuring I always understood what to expect next.
What impressed me most was their professionalism, patience, and understanding when unexpected setbacks arose on both the buyer's and seller's sides. Rather than adding stress to the situation, they provided reassurance, guidance, and solutions that kept the process moving forward.
Brett and his team should be highly commended for their level of professionalism, expertise, and outstanding customer service. Their dedication, responsiveness, and genuine care made purchasing my home not only smooth but genuinely enjoyable. I would highly recommend Veterans United, and especially Brett's team, to anyone looking for a lender that truly puts its customers first. Five stars all the way!
Great communication back and forth. Made my first time home buying experience a breeze.
Ready to see for yourself?
Experience first-hand why 383,931 homeowners give us a perfect score!
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
Love the service; great communication. Love how fast and clear it was all. Thank you.
Ben, the loan officer was very prompt and polite throughout the whole loan process. He worked closely with my Realtor. They both kept me informed of what was needed. And answered all my questions.
