I felt no pressure or heartaches during the entire process. It was easy and smooth! 100% recommend!
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
Buying a home is one of the most exciting experiences, but it can also be one of the most stressful. As veterans, it's incredibly important to have a team that not only understands the VA loan process but also supports you through the setbacks, challenges, and emotions that come with it.
I was fortunate to have that kind of support with Veterans United, especially Haley, along with Selina and Kimberly. Haley was phenomenal throughout the entire process. Whenever things became overwhelming, she remained calm, solution-focused, and always kept me informed. She took the time to explain every number, answer every question, and make sure I fully understood each step before moving forward.
What stood out most was how much she truly listened. Whether it was concerns about our budget, frustrations with other parties involved in the transaction, or simply the stress that comes with buying a home, Haley always made me feel heard and supported. She advocated for us, respected our financial boundaries, and never pressured us beyond what we were comfortable with.
The entire team was responsive, professional, and genuinely invested in helping us succeed. Their communication was excellent, and they worked hard to keep things moving, even when unexpected obstacles came up.
If I ever decide to buy another home way, way down the road, I would absolutely choose Veterans United again—and I would hope to work with Haley, Selina, and Kimberly. I cannot thank them enough for helping us navigate this journey and making a difficult process feel manageable.
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The entire team was extremely responsive and went out of their way to help us and answer questions as they came up. Very patient, calm and knowledgeable every step of the way.
I already tell everyone to call Jake and share his info. Even if they're not looking, I say, "When you into buying, you Will Not find anyone better. Jake and his team helped me with every single step and made the experience seamless and enjoyable. Thanks Jake and all 😊!
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Levi was fantastic. He was patient when I needed to slow things down, and was ready to kick it into high gear when that was what we needed. He allowed us to set the pace, and was always available for answers to any questions we had along the way, as well as providing incredibly helpful guidance, which was very important to my wife and I as first-time homebuyers. I cannot thank him enough, or provide a strong enough recommendation for my fellow veterans to give Veterans United a try. They will have your six and make sure that everything goes right with acquiring your mortgage. The entire team goes the extra mile to make sure that you have what you need, when you need it, and that you understand the process going in so that nothing will catch you off guard. Thank you Levi, and to the whole Veterans United team as well.
Steve & Pam Hawkins
Closed 06-05-2026
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I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
Extremely customer oriented, very responsive, and offered the best rates on the market for military members; I would enthusiastically recommend Brian, Kate, and the Veterans United Team.
Third loan with Nate Bitner and his team and all three have been smooth as glass.
I can’t say enough about the team of people who helped my family with our home buying process. To start Joshua was absolutely AMAZING! At the very beginning of our conversation he displayed so much patience with me. He’s very passionate about helping others and he’s commitment to the people he assists. We are first time home buyers and he
took his time and explained the process and answered all of our questions. He was always available whenever we had any questions or concerns. Joshua I can’t thank you enough for how you cared for my family during this process. People like you are hard to find. Thank you again for taking care of my family and I with such care! Phoebe was phenomenal with assisting us with the concierge service and she made sure to check in on us routinely to ensure that everything was going smoothly. We took advantage of the concierge services for our realtor and homeowners insurance. Veterans United did all the work for us. They found the perfect realtor for us and assisted with finding homeowners insurance. Julie stepped in and assisted with getting some of the final documents together and was very helpful with the final moments just before closing. Being able to handle everything all in one place was very helpful. We were able to do it all with Veterans United! Our lender, realtor, and homeowners insurance. We didn’t have to look any further for assistance with this entire process. It was ALL handled through Veterans United!!! Thank you all for assisting us with this process and ensuring that it was done with ease.
