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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
37,294 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 37,294 reviews from Florida

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5 out of 5 Stars

Fast closing , all the procedure last less than a month.very efficient and professional !

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Quick easy. The whole team is involved along the way. And lowest interest rates available.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Brice and the team were amazing. They clarified information needed and always explain the process and steps that we were in and any issues we were going through. Brice worked very closely with my realtor and the builder of the home that I wanted to purchase to get me the best deal possible, and to ensure that I was able to move into my home as quickly as possible. I’m a first time homebuyer and this was very scary for me, but Brice and the team made it a smooth transition. I just wanna say that this process with Veterans United changed my life and the life of my family!!!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Exceptional performance by the Veterans United team. The most professional approach to customer service and care. I never had any concerns throughout the process of financing my new home. Thanks to Ben Choi and the team fur making this a seamless experience.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

the best team ever thank you all

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Excellent use of services in a world of technology to do all of the things we use to do in person VU and Eric made the process the easiest and best. That I have ever experienced and I have purchased 4 homes in the past 15 years.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

veterans united was excellent in the service they provided throughout the entire home buying process.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Was very thorough and quick, always kept me informed and in a timely manner, I would definitely recommend and have already

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars

I couldn’t be more pleased

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

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5 out of 5 Stars

Outstanding service from start to finish. Excellent job by Janeanne and her staff

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Nick Bruno and Sam Miller were so helpful throughout the whole loan process it was unbelievable , very patient and they walk you through the entice process until the closing and continue to offer support afterwards, thanks Veterans United.!!!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I am a first-time home buyer and essentially had no clue about anything. Billy Abney and his team were wonderful and did everything they could to help me understand the process and to make it as smooth as possible. I would highly recommend Veterans United and Billy's team.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

Corey was great, answered every question throughout the whole process.

headshot image of Corey Youngclaus

Loan Officer: Corey Youngclaus

NMLS# 1905952

5 out of 5 Stars

I would highly recommend Veterans United for your mortgage needs. I found them to be very experienced, attentive, competent, and caring! They always got back to me with very little delay about any questions or concerns I may have had. From application to closing took approximately 35 days. Overall, I was very happy with this company.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

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Experience first-hand why 354,809 homeowners give us a perfect score!

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5 out of 5 Stars

Best company ever I just love this company and will always recommend Veteran United to anyone

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Even though I’m not good with computers Alex and his team were more then helpful walking us through each step and always available to make sure we stayed on track

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4.5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

The entire team at Veterans United was with me every step of the way. They took so much of the stress out of buying a home and truly made the process smooth and straightforward for my family. They even went above and beyond to help find great deals and savings.I can’t recommend Veterans United highly enough, an outstanding experience from start to finish! Thank you!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

This process was as smooth as I could have imagined from start to finish. This being our first home, I had a lot of questions and concerns and they were always happily answered.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

2.5 out of 5 Stars

The whole process was very disorganized with little communication, next steps and what some terms mean. Additionally, there were several people calling to “set things up” when the closing was not even near.

Response from Veterans United

Hi John,
I’m really sorry to hear the process felt disorganized and unclear. When you’re trying to move toward closing, you deserve steady communication and a clear sense of what’s coming next, and I understand how frustrating it is when that doesn’t happen. I’d appreciate if my folks had the chance to look into this with you.

If you’re open to talking more, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com

5 out of 5 Stars

Very professional, personable and detailed. High quality staff.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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