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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
38,986 reviews
892 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 38,986 reviews from Florida

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5 out of 5 Stars

They did an excellent job getting us our loan and putting us in our new home. They were pretty awesome.😁

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Kendall was excellent!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Excellent service from start to finish. Shout out to Eric Johnson. He walked with me throughout the process, keeping me well informed, then passed me to the reliable hands of Mason Keane.It was seamless. Well informed team on the business of getting a vet into a home.The whole process was fast accordng to the comments of my associates.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

Amanda and her team were excellent. I couldn't have asked for a smoother transaction. Every question I asked, was answered promptly. Amanda and her team were very professional. I Highly Recommend!!!

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Jake Force and his team made it possible for us to get our new home, excellent staff, and made the buying process very smooth. Thank you Jake and your team.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Whole team was responsive and transparent the throughout the whole purchasing process. Quick on demand responses and easy to understand explanations for everything.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

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5 out of 5 Stars

Being first time home buyers is very stressful and a lot of moving parts. Thanks to Veterans United team (Brittany, Eric, Matthew), the process was amazing and very smooth. Making our purchase as new homebuyers extra special, thank you again!

headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars

My whole VU team was amazing! The process went so smoothly! Thank you all so much for your hard-work!

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

I cannot say enough wonderful things about the Senior Loan Officer, Nathan Bitner, and the entire team at Veterans United!I’ve worked with Nathan for a long time through so many different scenarios, loan options, and my endless questions. Through it all, he has been incredibly patient, kind, and knowledgeable. He never once made me feel like I was bothering him, no matter how many questions I had or how many times things changed.Buying a home can be stressful, but Nathan made the entire process feel easy and manageable. He truly cares about his clients and goes above and beyond to make sure you understand every step along the way.And the results speak for themselves—we closed in just over TWO WEEKS! I’ve purchased several homes over the years, and this was by far the fastest, smoothest experience on the loan side of the closing I have ever experienced.Everyone on the Veterans United team was amazing, but Nathan deserves special recognition for his dedication, professionalism, and unwavering support throughout the entire process.If you’re looking for a lender, I highly recommend working with Nathan Bitner and his team at Veterans United. I can’t thank them enough for helping make this happen!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Charles and Carrie were awesome they helped me when I needed it and made it feel like I wasn't even buying a house. We had a little hiccup but they were there to help resolve it.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

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Experience first-hand why 373,070 homeowners give us a perfect score!

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5 out of 5 Stars

Zach and his team was as they say the A TEAM because, everything happened so fast it seems like it was just yesterday at times it seem like a lot but the team are always on time at that moment to give you the little pip talk to get you going Zachs team was very professional and they care for you as family.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

I love William, Michael, Andrea and Kyle, you guys are my super heroes. You are all angels from above, without you I wouldn't know what to do. Thank you so much for making this miracle happen.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars

Everyone was great to work with and made the process very smooth and quick!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Mirza and Yoel were absolutely amazing from start to finish. They were extremely communicative, responsive, and made sure we were informed every step of the way. Any questions or concerns were addressed quickly, and they always took the time to explain things clearly and make the process feel easy and stress-free.Their professionalism, kindness, and dedication truly stood out and made such a positive difference in our experience. It’s clear they genuinely care and go above and beyond to provide excellent service. We couldn’t have asked for a better experience and would highly recommend working with Mirza and Yoel. Thank you both for all of your help and support!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Amber was very knowledgeable and helpful from the start of this process. Thanks to her we were able to get our very first home that we love and worked with the professionals that she linked us to. This process was relatively easy and straightforward. When we had Amber anytime we had questions she was able to assist us with them. Thank you again Amber!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

4.5 out of 5 Stars

Only issue was someone ordered the appraisal late & caused a delayed closing. It all shook out Ok though.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

10 is not a high enough number. You guys took from dreaming to home ownership in less than a month and did all the heavy lifting for me.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars

Everyone from Veterans United were amazing to work with. They were available to answer all questions and took time to check in often. I can't imagine a home buying experience any smoother than the process we had.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

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