My experience with VU Home Loans was truly amazing. VU made every single part of the process a breeze. I look forward to working with VU again in the future.
Process went extremely smooth and easy.
Very professional staff that worked quickly to get you the services you needed.
They are great and easy to work with. Communication is key, they dont rush you into any situation, & are honest. You wont feel like you just got ripped off after you close.
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
While I would recommend Veterans United to other people I do have some suggestions of things that you could do better. Communication is as important in the home loan process as it is on the battlefield, and when dealing with military personnel that are trained to be calm under pressure it may seem that they do not have concerns during the process. It is important to maintain constant communication to explain the process.
The Website was very intuitive and made the process easy.
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
I appreciated the availability to answer my questions. However, at the final approval process, I wish the underwriters could have simplify the process as it relates to the gap in employment.
Fast easy and thorough
It was a pleasure working with Aaron and the staff at VUHL. Very professional
I had a great team with Sydney and Samantha and I could not be more pleased with my entire expieriance from start to Finnish
Smooth and easy, Thank you
Professional team of innovators who specializes in the company's systems and processes.
Great experience! Very easy refinancing processes.
Shannon worked very well with my Buyer agent to close a VA loan in a sorter time than expected, her knowledge and process are excellent.
I would recommend the company as long as the customer received a different Loan Officer. The lender credits were generous and VU provided a very favorable rate. The loan officer also seemed to be knowledgeable about his job.