This is an overall review of the company as a whole . There is a lack of communication an apparent laziness as well as clearly not enough resources or diverse applications or systems to allow smooth transactions between veterans, civilians and realtors. The whole process for my family was Nightmarish. NO I WILL NOT BE RECOMMENDING THIS COMPANY TO ANY ONE
Connor Brandt and Jenny Love were excellent to work with. We have had every odd hurdle in this process and the team made sure we were not only informed but also set very clear expectations, needs, and made the financing side of the process a breeze.
Thank you!
The team was awesome fast and efficient.
I pray my home owning path crosses with Veterans United again, because as a first time home buyer, the process was easier than everyone tells me. Thanks again VU
Our loan team has been and continues to wonderful. They have walked us through the loan process and got us through in great time. They continue to reach out to us with updates and checking see if we need anything. Veterans United is top notch.
Made the process of buying my first home super easy, the staff are nice and easy to talk to and very knowledgeable in their fields
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Absolutely amazing, we love our home and look forward to a long business relationship, Cameron, Noelle and Jesse are an amazing team! They go the extra mile.
When I bought my home, I went with Veterans United, and I worked with their representative Johnna Dunlap. She was an excellent lady to work with, and very professional with her work. She was amazing to work with. I just got done refinancing my home, and I had the extreme pleasure to work again with Johnna. She is an amazing lady, and very up to date with her job skills. Her expertise was extremely helpful for us in this closing and ensuring everything went as planned. Thank you so much Johnna for all your help and patience through this process.
Overall it was a great experience. I know VU has been working with my wife the last few years to help get our credit on track. Without you guys this wouldnt have been possible. Thank you so much. Also I really loved the 2nd relator you set me up with, Shannon. He was amazing to work with and really helped make the process go smooth.
My team was on top of everything! Our experience was great and easy.
Working with Veteran's United was so easy and they are extremely helpful. I am so glad to have gone through them!
Great experience working with Veterans United, from day one all expectations were met or exceeded.
Made the process simple and painless.
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Scott and the team were awesome! They answered all of my questions and were always quick to update me on the progress. I will always recommend Veterans United because of my experience!
Steve, Dennis and the group were great to work with and helped make the process go smoothly.
Just a great experience overall. While buying a home can sometimes be a tough experience, everyone made it super easy!
Highly communicitave and competent team. Everything step was simplified by the Veteran's United App.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
I think the process was very trying on me and my realesate agent at best, always something different you wanted and more money,
Response from Veterans United
Hi Billy,
I’m sorry to hear how stressful this process felt for you and your real estate agent. It can be incredibly frustrating when it seems like requirements keep changing and costs continue to come up along the way.
That’s not the kind of experience we want for our borrowers, and I understand how that uncertainty can make the process feel overwhelming.
If you’re open to it, I’d like the chance to learn more about what happened and provide some clarity. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through your experience together.
Sincerely,
Claire S., Client Relations Manager
