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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

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Showing all 956 reviews from Iowa

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4 out of 5 Stars
Would Recommend

I am pleased with my veterans United experience. Yielded good results. I am very appreciative.

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

They ensured we had everything squared away for a quick and easy close.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
Photo submission from Jerry W.

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
Photo submission from Jeremy S.

It was absolutely wonderful to work with Nick! This is my third time buying a home and first time via email, and let me tell you this was the smoothest, most professional and simply wonderful process of the three!

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Great people to work with.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Very good people. I would recommend VU to my family and friends.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

They communicated in timely manner.Always answered every question I asked.It was a easy and stress-free process with Veterans United.

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Great costumer service from both Daniel & Becka

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Cameron Whittaker had my back through the whole experience and got me through the stressful times.

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

You guys made a hard process very simple

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Very streamlined experience overall.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Larry M

I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Damien and Crystal were wonderful to work with. They were always available to answer my questions!!

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

1.5 out of 5 Stars

Rarely answered calls, dropped the ball with my closing costs, didnt know the final number until my closing day While i was signing,

Response from Veterans United

Jared, thank you for taking time to give us this important feedback. A member of our Client Advocate team has attempted to reach you and we would love the opportunity to speak with you further. Discussing your experience and providing expert advice on the closing process is part of our commitment to excellent service. We appreciate this opportunity to provide continued assistance.

5 out of 5 Stars
Would Recommend

They listed everything we needed to do. If something was unclear, they made sure we knew what needed to be done, or fixed!

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Alex, Joe, and all of Kaleb's team were exceptional communicators and guides during our first home-buying undertaking. We made our offer the week of Memorial Day and closed around the 4th of July! It was a remarkable and momentous experience getting our slice of the American dream with my hard-earned VA Loan. This organization is top-notch, trustworthy, and extraordinarily served my family and me every step of the way. Thank you, VU!

Loan Officer: Kaleb Long

NMLS# 35296

2.5 out of 5 Stars

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

What a great, simple, stress free process our experience has been with Veterans United.

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Production Manager: Michael Anderson

NMLS# 399792

5 out of 5 Stars
Would Recommend

Our loan officer Jeremy straatmann went above and beyond his job! He never gave up on me and wife and our loan. He was not only our loan officer but he became a friend! Working with him you can see that he has a passion for what he does and helping veterans like me purchase and own their own homes. He was absolutely amazing through out the whole process!!

Loan Officer: Jeremy Straatmann

NMLS# 1645476

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

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See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.