Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

142,972

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,550
4
15,331
3
2,268
2
1,038
1
785

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 964 home purchase loan reviews from Iowa

Clear Filters

5 out of 5 Stars
Would Recommend
Photo submission from Jerrod B.

Due to advances in technology, and their dedication to helping others, Veterans United makes it so much easier to buying a home. As the buyer all I had to do is provide the proper documentation, and the team did the rest of the work. I will forever be thankful and grateful for their assistance.

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

I was very pleased got a great house and the closeing was even less then anticipated

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Overall the process was simple. Any item that was needed was easy to upload. I had every question answered immediately. If my loan team wasn’t available by phone, I would email and get a reply back within an hour or two. Overall the process was fantastic!

Branch Manager: Nick Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

To all veterans considering a VA loan- -go no further in your search. This is the company you want and you should engage them now.I highly recommend this outfit. They make it easy.You will not fine a company more attuned to the needs of veterans.

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Just relax,sit in front of your computer,provide your best answers to all questions and provide all documents requested and then enjoy your new home.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Jeff and Nate were phenomenal to work with. They were very sympathetic and did what they could to ease my burdens. I really did put them to work, too.No request seemed impossible and found me Benefits where they could. I even had them draft amortization plans for different mortgage options with the goal of keeping under a certain dollar amount for monthly payments. Then they helped me shop around for more competitive insurance plans. I couldn’t be happier. My Realator was even super impressed with them!

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Great service

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Kayla and Andrew were outstanding to work with. They were always available, returned emails or phone calls immediately and answered each question. They were always respectful and polite, and made this process as stress free as it could be. Would absolutely recommend them!

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process easy and smooth, especially for first time home buyers. They made my husband and I feel well taken care of!

Loan Officer: Cameron Whittaker

NMLS# 1652287

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
Photo submission from Curtis S.

It was a joy working with them. My family was actually working with another bank at same time trying for the pre-approval so I could put in offers and they got me the pre-approval without invasive questions at that stage that the other company seemed to ask before even considering pre-approval.

Loan Officer: Matthew Etling

NMLS# 902132

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

The staff were friendly and well prepared. The short videos explaining the process were also useful in learning the steps to home buying.

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

To my fellow veterans this is the way to go! I was able to buy a house with no down payment and the process is super easy! If you want to own a home, Veterans United will help you through the entire process! I highly recommend them!

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Although Nick was out loan specialist we also dealt with Shyanne who was just amazing and friendly.

Branch Manager: Nick Schuster

NMLS# 9616

3 out of 5 Stars
Would Recommend

Patience seems to be the key when dealing with Veterans United.

Response from Veterans United

Guy, we value your feedback. A member of our Client Advocate team is available to speak with you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Thank you for sharing your comments with our team.

3.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
Larry M

I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

We felt we had someone on our side looking out for us during the whole process! Within 40 days, we were in our dream home!

Loan Officer: Jeremy Anderson

NMLS# 1493972

3.5 out of 5 Stars
Would Recommend

Shelbi talks too much

Loan Officer: Jose Banuelas

NMLS# 1287239

1.5 out of 5 Stars

Response from Veterans United

We agree that communication is key Richard. If you would like to discuss the issues you had during your loan process please remember that our Client Advocate team is here to help at any point before, during or after your loan closes.

Start your journey today!

Let’s Go!

See all 142,972 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.