Due to advances in technology, and their dedication to helping others, Veterans United makes it so much easier to buying a home. As the buyer all I had to do is provide the proper documentation, and the team did the rest of the work. I will forever be thankful and grateful for their assistance.
I was very pleased got a great house and the closeing was even less then anticipated
Overall the process was simple. Any item that was needed was easy to upload. I had every question answered immediately. If my loan team wasn’t available by phone, I would email and get a reply back within an hour or two. Overall the process was fantastic!
To all veterans considering a VA loan- -go no further in your search. This is the company you want and you should engage them now.I highly recommend this outfit. They make it easy.You will not fine a company more attuned to the needs of veterans.
Just relax,sit in front of your computer,provide your best answers to all questions and provide all documents requested and then enjoy your new home.
Jeff and Nate were phenomenal to work with. They were very sympathetic and did what they could to ease my burdens. I really did put them to work, too.No request seemed impossible and found me Benefits where they could. I even had them draft amortization plans for different mortgage options with the goal of keeping under a certain dollar amount for monthly payments. Then they helped me shop around for more competitive insurance plans. I couldn’t be happier. My Realator was even super impressed with them!
Kayla and Andrew were outstanding to work with. They were always available, returned emails or phone calls immediately and answered each question. They were always respectful and polite, and made this process as stress free as it could be. Would absolutely recommend them!
Veterans United made the home buying process easy and smooth, especially for first time home buyers. They made my husband and I feel well taken care of!
It was a joy working with them. My family was actually working with another bank at same time trying for the pre-approval so I could put in offers and they got me the pre-approval without invasive questions at that stage that the other company seemed to ask before even considering pre-approval.
The staff were friendly and well prepared. The short videos explaining the process were also useful in learning the steps to home buying.
To my fellow veterans this is the way to go! I was able to buy a house with no down payment and the process is super easy! If you want to own a home, Veterans United will help you through the entire process! I highly recommend them!
Although Nick was out loan specialist we also dealt with Shyanne who was just amazing and friendly.
Patience seems to be the key when dealing with Veterans United.
Response from Veterans United
Guy, we value your feedback. A member of our Client Advocate team is available to speak with you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Thank you for sharing your comments with our team.
We felt we had someone on our side looking out for us during the whole process! Within 40 days, we were in our dream home!
Shelbi talks too much
Response from Veterans United
We agree that communication is key Richard. If you would like to discuss the issues you had during your loan process please remember that our Client Advocate team is here to help at any point before, during or after your loan closes.