Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,948

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,791
4
11,934
3
1,817
2
806
1
600

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 788 reviews from Idaho

Clear Filters

5 out of 5 Stars
Would Recommend

We were houseless for 10 years traveling full time in our RV and when we decided to buy a house and settle down, we were honestly scared, BUT VU made it easy and made us feel at ease. They did such a good jobs in house satisfying the lender was simple. We will be forever thankful to Dan and his team.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

They are patient with my work schedule when I haven’t been able to return documents right away. They allow for other options. I appreciate the VU website where I am able to load documents and they can review them later.

Loan Officer: Ben Long

NMLS# 1099960

4 out of 5 Stars
Would Recommend

1st time for online mortgage. A little trying at times but worked out ok.

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

They completed the loan quickly.

Loan Officer: Jill Kyle

NMLS# 1599106

5 out of 5 Stars
Would Recommend

The entire Veterans' United team, including the realtor that was recommended was extremely helpful and professional. A real pleasure to work with. Completely unexpected!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Good, sincere organizations are hard to find in todays world. These guys are it. I am an office manager and I have assembled an all star team. These guys rival it. I am very critical of other customer service organizations but I have nothing but positive things to say about Kim and her team.

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Perfect

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Extremely helpful and showed an honest interest in my home buying experience.

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

The process was very easy to understand and their customer support is the best I have ever experienced!

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
Photo submission from John N.

Fantastic company to work with for our home loan! Everyone on the team was very professional, responsive, proficient and just a pleasure to work with.

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
Would Recommend

The people were very thoughtful and couteous to us. My husband isn't a paper person so I helped him along the way as much as I could and your patience with mine got him through. Thanks a bunch.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

For someone that has a hard time understanding they made the process for me much easier to comprehend.

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

We were very grateful to be working with Gerrit Hane and Whitney Brown throughout the entire loan process. They assisted us in every way to understand what was needed and were patient and helpful in every regard.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

4.5 out of 5 Stars

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Joe was very helpful and knowledgeable.

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Isaac Francisco

NMLS# 1035632

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Thank you for all your hard work. We do love the fact that we are in our own home. The paper work was over whelming but in the long run worth it. Thanks again.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

Start your journey today!

Let’s Go!

See all 103,948 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.