As a first time home buyer I was a bit nervous and overwhelmed, but with the help of Tyler and his team I was put at ease. They explained everything in detail every step of the way. Even after, if I had question they would get me an answer with in a day if not sooner. At the end of it all I don't think I would of wanted to go with anyone else but Veterans United. My overall experience was amazing.
Veterans United treats all vets the way they should be treated, friendly, courteously, quickly and efficiently. From step one to twenty I was directed to exactly what I needed to do, to whom I needed to talk to. Which includes, but is not limited to the following great team of guys on the ground: Brent Richardson, Jodi Coons and her team, Safeco Insurance Team, and many more.
I had a very positive experience applying for funding thru Veterans United. The agent who made it happen for me was Danielle Genz. She is a true professional and a genuine person.
I would absolutely recommend Veterans United to any veteran seeking to purchase a home. They were very helpful, friendly, and professional. I never had to wait for a response to any question i had, and they knew exactly what documentation I would need to provide to speed this process. I, as were friends and family were impressed as to how quickly my VA loan process went. Thank you to Veterans United.
The whole VU team was spot on. Michael was especially delivery and always ready to communicate good news and assist in making sure we had the right information.
Recommending this team to friends that are also vets and getting ready to purchase new homes in this same area....
Derek was extremely professional and patient to work with. I would definitely recommend him and Veterans United for any home loan.
Overall excellent experience. Super helpul team
They worked really well with us to make the process as easy as possible and made sure we stayed informed every step of the way. I will recommend Veterans United a 100%
We have used Veterans United to buy 2 home and a refinance. service has been excellent and they got us a loan that was affordable when others wouldn't. Our family really appreciates the service you provide.
Very cooperative
We had been trying to buy a house for several years, recovering from financial hardship and trying to rebuild our credit. Everyone we talked to either turned us down, stalled, avoided us, or in one instance, told us we were approved, and then when we were talking to a realtor about touring some homes, called us again to tell us that we never actually were approved.We had basically decided to give up for a few years, which made us feel very defeated; My kids are growing up, and they have never been able to have a house that they could consider their real home. My wife and I had moved 16 times in 13 years, and we really wanted to put down roots.I had seen the ads for Veterans United online, but didn't really give them much thought. It seemed too good to be true, and we figured that our only shot was with a small, local outfit. Since we had tried everything else, we decided to give them a try, figuring that the worst they could do was say no.They got back to us immediately, were courteous, respectful, professional, and compassionate. We got an answer about our credit right away. We were not approved, but we were immediately handed over to a team of specialist who were able to quickly identify some things we could to that would get us approved. We followed their directions, called back after we had done so, and they reevaluated us right away, and handed us back to the loan team. After that, it was like clockwork. Everyone we worked with was simply amazing. Every one of them seemed competent and confident, and since this was our first time buying, held our hands through every step along the way. Every one of them was very friendly and helpful at all times. One very important thing was that I was always able to reach someone directly when I had any questions or concerns. Even when unexpected and unusual complications arose on our end, they were able to address them and reassure us right away, and get us back on track. In the end, we found an amazing home in an area we love, and were able to buy it at a much interest better rate than anyone else had ever dared to suggest.They kept in touch, and even sent little gifts to congratulate us. It may sound silly, but that really meant a lot to my wife and me after the treatment we had received from everyone else (and neither of us is the sort to complain about bad service).Honestly, if you are eligible, and you are in the market, give them a try. They will do a great job.
Working with Kim, Shannan and team was a wonderful experience. Everything went as smoothly as I had hopped. I couldn't have found a better team on the planet to work with.
Carma Bottle and Samantha made the home buying trip as painless as possible. Our new home is beautiful and we love it. Thank you so much for a great trip.
I would want anyone going through this arduous process of working with the VA to be referred to my Rep. It was nice to have a caring individual representing myself and my family.
My family has used Veterans United for both of our home purchases. They were helpful as first time home buyers and always had the answers to any questions we could come up. If you are a Veteran we would highly recommend choosing Veterans United to help make your dream of buying a home possible.
