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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

184,395

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
137,355
4
37,341
3
6,178
2
1,902
1
1,619

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Showing all 1,269 home purchase loan reviews from Idaho

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5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Such a competent, professional organization. Even our Realtor & Title Company Representative comment on how great Veterans United was to work with.

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
Photo submission from Sean C.

This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

I will gladly refer family and friends to Veterans United Home Loans. They are a very professional company and I would utilize their services again.

Loan Officer: Jeff Magsamen

NMLS# 50787

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Danielle Genz was absolutely OUTSTANDING to work with!!! She went way above and beyond what we expected. I would highly recommend using her.

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

John, Erin and Danielle were great. Kept in contact. Answered all my questions. Everything was done promptly. All three were very professional. It felt like they really cared about getting me a good deal.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Veterans United is amazing!! They made this process as easy and seamless as possible for my husband and me. We highly recommend them!

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

4 out of 5 Stars
Would Recommend

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

0.5 out of 5 Stars

Loan Officer: Kyle Gardner

NMLS# 1203784

2.5 out of 5 Stars
Would Recommend

Difficult to get a hold of anyone in a timely manner. This proved difficult for time sensitive items. Once cleared to close it appeared getting the paperwork to the title company no longer was a priority which delayed the closing by 3 days.

Response from Veterans United

Shaun, Thank you for informing Veterans United about your closing issues. We always strive to resolve cases in a timely matter. There can be issues with third parties that could prevent that, and we apologize for any inconvenience this may have caused. Please feel free to reach out to your team for any concerns.

2 out of 5 Stars

Did not close on time. Once the account manager (Zach) took it from the team it was done properly. If I didn't get mad, we would still not have closed.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Excellent service and always friendly. Entire team was hard working since day 1. Couldn’t be more thankful!

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Jimmy and his team were nothing short of amazing. From the beginning, I felt that they had my best interest whenever I communicated with them. Buying a new home was not something I was really looking at, but they made the entire process comfortable.

Loan Officer: Jimmy Stranz

NMLS# 1031713

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See all 184,395 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.