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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

229,293

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
173,310
4
44,468
3
7,276
2
2,284
1
1,955

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Showing all 1,506 home purchase loan reviews from Idaho

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

3.5 out of 5 Stars
Would Recommend

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
Photo submission from Catherine G.

The lender I had was Craig he was great walked me through everything that I needed to do. My advice to anyone looking to get a VA loan if you feel that you qualify to give them a call.

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Be sure and discuss fees up front before you send the loan estimate.

Loan Officer: Amber Brown

NMLS# 1137822

3.5 out of 5 Stars
Would Recommend

Loan Officer: Corey Nichols

NMLS# 1483214

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

2.5 out of 5 Stars

I had to get management involved to get my loan closed. I feel horrible leaving bad comments, but they keep emailing the survey and I decided I had to take it to quit getting requests

Response from Veterans United

Sally, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn more about your experience if you would like to do so. We thank you again for allowing our team to be involved in your loan experience.

3.5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

I was most impressed with everyone involved in the process.

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
Photo submission from Sean C.

This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

I was impressed by how seamless the process of obtaining a VA load was with Veterans United. It was actually enjoyable.

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

4.5 out of 5 Stars
Would Recommend

If you are a veteran and you are buying a home this is the best place to make a loan.

Loan Officer: Hannah Liebhart

NMLS# 1884776

4 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Need all departments to communicate better in the future.

Loan Officer: Scott Davis

NMLS# 1725328

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5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United!! From the initial call to closing, the entire team assigned to us was phenomenal!! They made the home buying process simple and stress free. Throughout the process they stayed in constant communication, answered any questions we had promptly and went above and beyond on multiple occasions. For example, my husband returned from Korea and they sent him welcome home flowers! They also looked up all of the utility companies in the area we were moving to and provided us with their names and contact info! Those personal touches are what sets them apart!! Thank you Samantha, Ethan, Josh, Kelsie and Rachel!!! You are all incredible!!!

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

This was our second time using VU for a home purchase and I would not hesitate to come back a third time! I've recommended VU to all my friends. Our process was unbelievably smooth and the communication between our loan officer and us was amazing. We couldn't be happier.

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

More Reviews

See all 229,293 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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