Such a competent, professional organization. Even our Realtor & Title Company Representative comment on how great Veterans United was to work with.
This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.
I will gladly refer family and friends to Veterans United Home Loans. They are a very professional company and I would utilize their services again.
Danielle Genz was absolutely OUTSTANDING to work with!!! She went way above and beyond what we expected. I would highly recommend using her.
John, Erin and Danielle were great. Kept in contact. Answered all my questions. Everything was done promptly. All three were very professional. It felt like they really cared about getting me a good deal.
Veterans United is amazing!! They made this process as easy and seamless as possible for my husband and me. We highly recommend them!
Difficult to get a hold of anyone in a timely manner. This proved difficult for time sensitive items. Once cleared to close it appeared getting the paperwork to the title company no longer was a priority which delayed the closing by 3 days.
Response from Veterans United
Shaun, Thank you for informing Veterans United about your closing issues. We always strive to resolve cases in a timely matter. There can be issues with third parties that could prevent that, and we apologize for any inconvenience this may have caused. Please feel free to reach out to your team for any concerns.
Did not close on time. Once the account manager (Zach) took it from the team it was done properly. If I didn't get mad, we would still not have closed.
Excellent service and always friendly. Entire team was hard working since day 1. Couldn’t be more thankful!
Jimmy and his team were nothing short of amazing. From the beginning, I felt that they had my best interest whenever I communicated with them. Buying a new home was not something I was really looking at, but they made the entire process comfortable.
