Danielle made it easy and straight forward with no confusion. Would recommend anybody to work with her and Veterans United.
My team made things so easy for me and they also explained everything to me . The absolutely best place I have ever gotten a loan from.
They made the entire process from start to finish extremely easy and stress-free
From the first time we contacted VU it has always been outstanding experience working with Arron and his staff very professional courtesy answering questions and working hard to get us approved for our first time homeownership to the refinancing and helping get the best rates Would definitely recommend Veterans United to any brothers and sisters looking for home ownership. SSGT BILL SMITH USA (Retired)
Veterans United is very professional and knowledgeable. I would recommend any and all of my friends and family to them.
Thank you Veteran's United Team. They made this process smooth as it could be.
The process was wonderful with the exception of our loan coordinator lindsey. There was poor communication, which caused delays and confusion.
Stephen Bash was the absolute best. Kind, professional, caring. Exemplary leader and service
We’ll be looking elsewhere for future loans. Biggest regret is not shopping around for lenders longer.
Response from Veterans United
Hi Jacob,
I am really sorry to hear that you feel this way. When someone’s biggest regret is not shopping around longer, that tells me we did not provide the experience or confidence you deserved.
While I respect your decision to look elsewhere in the future, I hate that we did not earn your trust this time. If you are open to it, I would appreciate the chance to better understand what led you to that decision. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we will follow up the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
We have purchased two homes with the help of Veterans United. I can't sing their praises enough. They were always there to answer any questions we had and continually provided updates throughout the purchasing process. Matt Rheel and his team are amazing. Even our realtor commented on how professional and "easy to work with" Veterans United is. I would recommend VU to anyone buying property. 10 out of 10 service!
I would highly recommend Veterans United and helping you finance your dream home. Shawn and her team Went above and beyond in assisting us in purchasing our home. It's been and exhausting 14 months journey but in the end they were there to help to help we appreciate everyone at veterans United thank you everyone for your assistance the Oberst's
Exceptional service. Responsive and knowledgable. Portal worked great to track progress, items I needed to do, and uploading docs was easy. Josh was outstanding and a calming force when we had issues with the appraiser.
Veteran's United were incredible and worked with us through every step. Joe Choi was a Rockstar when it came to communication and informing us what we needed. Overall 10/10 would highly recommend.This is the second time I've used Veteran's United and they never disappointed this time either.
Ready to see for yourself?
Experience first-hand why 361,358 homeowners give us a perfect score!
Jimmy Stranz and the team got us in a home in 20ish days. They were very prompt with communication. I would highly recommend Veterans United.
You have gone more than the extra mile for Nancy and I. Thank you so much Robert Fogg
Veterans United was very easy to work with. JB did an amazing job taking care of my wife and I. We will definitely recommend Veterans United to our fellow veterans and use them in any future home purchases. Thanks again!
Don worked with my family for over a year, always prompt, responsive and supportive. Very trustworthy and helpful.
