Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

111,136

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
95,216
4
12,551
3
1,889
2
848
1
632

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 125 refinance loan reviews from Idaho

Clear Filters

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Excellent experience!

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

Very professional

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

my experience was really although some pay off checks were sent to the wrong addresses I called and it was token care of right away! Celina was a real pleasure to work with and I look forward to working with her on my next purchase.

Loan Officer: Celina Mowrey

NMLS# 378964

4 out of 5 Stars
Would Recommend

Deal with a local person, online account reps do not seem to have the same motivation for good customer service.

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

Jake provided us with the up to date information on our loan which put us at ease through the process of refinancing our home. Jake was very professional made us feel that we were important and not just a loan

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

They are patient with my work schedule when I haven’t been able to return documents right away. They allow for other options. I appreciate the VU website where I am able to load documents and they can review them later.

Loan Officer: Ben Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Good, sincere organizations are hard to find in todays world. These guys are it. I am an office manager and I have assembled an all star team. These guys rival it. I am very critical of other customer service organizations but I have nothing but positive things to say about Kim and her team.

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Perfect

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

The process was very easy to understand and their customer support is the best I have ever experienced!

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

4 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Veterans United referred us to their Light House program which helped us repair our credit. We were then able to be pre qualified without any problem. Everyone we worked with was extremely professional and communicated with us through every phase of the process. In the future, we will look to them FIRST for our mortgage needs.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Made things so easy.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

great job and friendly

Loan Officer: Brittany Gladish

NMLS# 1072202

4 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend

The entire staff was very friendly and understanding. We had a slight issue with probate that they felt just as bad as I did but guided me through to a solution.

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Very easy to work with and always there to answer questions.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

My loan officer very quick to respond to my every question:

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

Start your journey today!

Let’s Go!

See all 111,136 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.