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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

366,256

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
1

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Showing all 10,954 reviews from Illinois

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5 out of 5 Stars
Would Recommend

The whole team was great. Holly was very exceptional with me and patient the whole team as a whole was great.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

I wanted to say I can't thank the VA Home Loan and the people they have recruited to help with this process, as this was my wife's and my own mother's dream for me. If my mom was here, she would have given Juliana and her team a great hug and thank you for all the hard work and making this come true. Thank you again.

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

I MUST mention my loan coordinator Ethan. He was so informed on the process. I view him as the guy you give the ball to when it’s 4th and goal.
Ethan kept me focused on my to do list and very carefully explained them. Very pleasant and feels like he would be a great friend. At one time I got a little weary and it was him that kept going.
I say THANKS to Ryan’s leadership, as well as his
ENTIRE TEAM

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

I loved the online signatures. The title company was impressed with how much of the paperwork was done online with Veterans United. The title company said it cut down on how long it took for final signatures as most of mine were already done.

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Best loan team I have ever worked with made it super easy to understand explain everything using words I could understand

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The time and effort my team put during this process was amazing. My schedule is busy, but they were on top of everything and with a schedule like mine, I was very pleased on how they handled everything, communication was fantastic, everyone was easy to reach and accessible by call, text or email. All documents can be uploaded on your phone with ease. My family and I are so happy to be in our new home and so grateful with our team with Veterans United.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Honestly, Derek Harmon specifically did more to help facilitate the purchase of my new home far above expectations. His team overall did an amazing job. I cant overestimate how appreciative I am for all of there efforts. I don’t typically write reviews, however, I felt as if this was the least I could do to try to show how much I appreciate their help. So I just wanted to say one last time, thank you to Derrick Harmon and his team.

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend

I want to thank everyone that took part in the successful purchase of my new home, I am so grateful for each everyone of you. Thanks again Veterans United!!!!!👏❤️

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Everyone was fantastic and exceeded my expectations

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend

At various junctions of the mortgage process, Katie and Emma were helpful in guiding the process for me and it served as a learning tool in having the patience, along with the knowledge provided by Joel Campbell, Realtor. I am a little more comfortable with the information provided and the Mortgage Team was on point. Thank you.

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
Photo submission from Roosevelt L.

I I think my whole team. For making this happen for me. And I also Thank god.

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

This was my second home purchase through veterans United. I didn’t think the process could have been any easier than the first time. I was 100% wrong. Michelle and her team were even better than my first team. I will defiantly be recommending Veterans United her team to all my military friends and coworkers who are looking to purchase a home.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

No words can explain how much gratitude my wife and I have for our wonderful team that took care of our home loan. What a wonderful group of people to have working for you and with you. Thank you very much.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Everyone at Veterans United was super helpful. The process happened pretty quick, even if it might not have felt like it at the time. From the first inquiry online, to the closing and getting the keys, I think it was only took a couple of months. We are grateful they were there to help us in our home buying journey!

Loan Officer: Stephen Bash

NMLS# 2030081

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
Photo submission from Daniel M.

Thank you Allison Basnett and team for everything! We are so thankful for our new home.

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I didn’t see Taylor Kelly here but I also worked with her and she was amazing! Thank you Taylor for all the help! You are a rockstar!

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

More Reviews

See all 366,256 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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