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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,454

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,711
4
14,789
3
2,195
2
998
1
761

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Showing all 3,867 reviews from Illinois

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5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I never thought I'd be able to buy my own home with my past credit issues, but the specialists at Veterans United got me prequalified, financed, and closed. So I'll NEVER have to face annual rent raises again, and my house payment is $150.00 cheaper than my rent was! If you're renting, and a veteran,I would highly recommend Veterans United!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Rachel, thank you and you team for a job well done. The closing went smoothly and my family and I are excited. Stephanie, I just wanted to thank you for all the work you put in to make my experience pleasant. You took the time to answer all my questions with responses I could understand. I also like all the different ways I was able to contact you, the online interface was awesome and the ability to text you questions and responses especially made the loan process easy. Again, than you so very much!!!!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Working with veterans United makes buying a house as easy as buying a car.Great people

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

The team at Veterans United (Mike Dapkus & Jess Manfredi) did an outstanding job. From the very beginning they established a set of expectations for the entire process. As we continued through the process they stayed in constant contact and were always available to answer any questions or concerns that we had. Throughout the whole process we kept waiting for something to happen, for something to go wrong, for the proverbial "shoe to drop", and it never happened. The Veterans United team was on top of everything and the process was so seamless and stress free. We absolutely made the right choice to go with Veterans United and could not be more thankful for the experience. Our family is home! Thank You!The Cedergren Family(Keith, Teresa, Rachael, Autumn & Hailey)

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Hands down the most pleasant home buying/refinance experience I’ve ever had. I will not use another company as long as I live when it comes to real estate. I came over from Quicken Loans and I wish I’d have known about Veterans United when I bought my first home. Dave Buchner went above and beyond every single step of the way. If I ever go to buy again I will absolutely request his team to handle my next mortgage.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

I would recomend United Veterans to anyone buying a home. Their friendly and knowledgeable staff made our home a reality. We couldn't be happier.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

Loan Officer: Juliana Francisco

NMLS# 1126762

0.5 out of 5 Stars

Loan Officer: Sydney McFall

NMLS# 1113548

3.5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

I worked with Justin and Nick and both are very friendly and professional. Thank you, Justin and Nick! - Vy Nguyen

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Veterans United understands what a veteran is and there is no need in explaining yourself. They are not a company that takes advantage of veterans, but a company that ensures the veteran comes first. It was a huge relief when I didn't have to double check everything that was being asked of me, and another huge relief when I finally found a company that I can trust with not just my personal information, but my personal experiences. The hard work that they did for me deserved more than what was asked.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Buying a home is a complicated, sometimes challenging process. Veteran's United was able to get a pre-approval letter in my hands quickly so we could make a serious offer when we were ready. The online portal made document organization and signing much simpler than I thought possible. 10/10 - would recommend and/or utilize service again in the future.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Veterans United is amazing, their customer service second to no

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

I was at a point were I was about to give up on that dream of owning a house. My credit wasn't great, but had been working on it for a while. After doing a short sale on our last property because we were transferred, I really didn't know how bad it would affect us. After retiring and three attempts on applying for a VA loan, it seem like no one would approve us. Veterans United made our dreams come true when no one else would. They were real professional and persistent on ensuring all our paperwork was in order to close on our dream house. If you are having problems obtaining a VA loan, or may not quite understand about your VA benefit. I highly recommend Veterans United.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Extremely helpful and well organized ! I was a first time home buyer with no knowledge of the home buying process, Veterans United made the process super simple and were very helpful every step of the way!

Loan Officer: Chris Holdman

NMLS# 369923

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See all 135,454 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.