It was fun and it was a trip and I made a friend mat
Buying my dad’s forever home was such an important milestone for our family, and I truly cannot thank Kate, Gage, and their entire team enough at veterans United for making the process such a wonderful experience.From the very beginning, they were professional, knowledgeable, patient, and incredibly supportive. They took the time to answer every question we had, kept us informed every step of the way, and made what could have been a stressful process feel smooth and manageable. Their communication was outstanding, and we always felt like we were a priority.Kate was amazing as our loan coordinator. She was organized, responsive, and made sure every detail was handled with care. Gage was an exceptional loan officer who went above and beyond to ensure we understood our options and felt confident throughout the entire process. Together with their team, they exceeded every expectation we had.Because of their dedication and hard work, my dad is now in his forever home, and our family will always be grateful for everything they did to help make that dream come true.If you’re looking for a mortgage team that genuinely cares about their clients and delivers outstanding service, I wholeheartedly recommend Kate, Gage, and their entire team. They truly deserve five stars, and if I could give them more, I absolutely would!Thank you all for your kindness, professionalism, and commitment. You made a lasting difference in our lives, and we will never forget it.Sincerely, the Harris and Macklin family
I specifically told my team that this was all new to me since this was my first purchase. I was assured that I would have someone guide me through the process. I only got contacted when I didn't go and figure out how to complete tasks without any help. And even then, it was just a simple, "you have tasks to do." My realtor did almost no work when it came to searching for a house and even did the final walkthrough without me (I didn't know that was not normal since I HAVEN'T DONE THIS BEFORE).
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Ron Rowe and Brandon Willis were extremely helpful and a pleasure to work with in the VA Home Loan Program!
Honestly, every single person that I dealt with was extremely available and present. There was not much time between me, asking a question and receiving an answer in great detail.
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Couldn’t recommend them more, I recommend them to everyone. The easiest and kindest people to work with.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
John, Rachel, and Nicole were once again outstanding every step of the way for me! Rachel and I had a lot of communication back and forth with a few strange hiccups, questions and hurdles, but the entire time I felt taken care of and part of the process in a very positive way. They all did such an excellent job with my entire loan. This is my second loan through Veterans United, and luckily the second time with this team. It was really nice to have had them remember me and my family from several years ago. I will be back again in another several years I'm sure!
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Josh and the team were terrific. Very attentive and always available when I had questions. I wish I would’ve known about them before.
Buying a home is a complicated process, the web page to keep buyers on track and a good staff following up on documents and time lines are an essential part of lowering the many stress factors for buyers. My wife and I appreciate the solid efforts made by everyone to keep things on the right track and work towards getting final approval and funding. Thanks again for help us get our next home purchase.
From start to finish even the difficult parts, they made easy and made me feel secure during the process as well. Particularly Dylan was a big help and always available when I needed him. Would highly recommend to anyone and everyone that I know.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
Awesome crew between Nate and Jake. Very respectful and quick to respond when I had questions. And very patient with us as we worked through the process
