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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,823

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,690
4
13,520
3
2,015
2
909
1
689

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Showing all 3,454 reviews from Illinois

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5 out of 5 Stars
Would Recommend

Great experience dealing with Daniel and his team who kept me informed at every step.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Ryan Griggs and his team are the BEST!!!! Our realtor Vicky Holmes! Was also fantastic !!! Great group of people!

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

My experience was amazingly painless! Having never gone through a buying process before,the VU treats you more like a friend than a client..

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

From the very beginning Nick and Renecca were clear and helpful.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Very positive experience

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Carlyon

NMLS# 1393787

5 out of 5 Stars
Would Recommend

It was a very quick and easy process

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Very nice and helpful people! I liked the correspondence choices including Docu-Sign.

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Andrew Beckett and Danielle Smalley were amazing answering all my questions and guiding me through my first home buying expierience

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Extremely easy to use platform and we can track our progress throughout the process

Loan Officer: Tyler Jones

NMLS# 1493936

3 out of 5 Stars
Would Recommend

My parents worked with Scott when they bough their house. We worked with him last year, but didn’t close for personal circumstances. When we reapplied we were paired with so Tyrone’s team. Nothing but a terrible terrible experience. We reached out to Scott and everything worked out.

Response from Veterans United

Thank you for this information Bradley. We are happy to hear that you were able to reconnect with Scott and get your loan approved. If there is anything else we can do to help in the future, please let us know.

5 out of 5 Stars
Would Recommend
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

The only hiccup was with my underwriting, but other than that, this was a very smooth process. I was always kept up to date through the website where I was, what the next steps are and what was left to achieve on the road to my new home.

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Great all around.

Loan Officer: Johnny Mitchell

NMLS# 1116244

3.5 out of 5 Stars
Would Recommend

To be have a company dedicated to veterans to get in a home and point them in the right direction is fantastic. However I think there are a few communication issues that with some work could be ironed out and the whole process would be excelent

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Awesome company

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
Photo submission from Zachary S.

Veterans United was very helpful. We stayed in contact and helped each other as much as we could from start to finish. Our first home buying process went smoothly and worked out very well for our family!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I have already, and will continue, to recommend people to Blake Weisenfelder. I could have gone with any company, and even considered shopping around however, Blake is the only reason I continued through Veteran's United. He always took the time to explain things that I did not understand, he was patient, and he was understanding, especially when then stress levels were high for me and my family. In services, you often buy the agent rather then the product; Blake certainly sold himself as the guy to help me and I truly hope all of your agents are like him!

Loan Officer: Blake Weisenfelder

NMLS# 280448

4 out of 5 Stars
Would Recommend

Just seemed there was a lot of things getting lost and we had to resend them

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Was always sure to keep us up to date on the status of our home. Went above and beyond. Even got us board games for the kids. Outstanding.

Loan Officer: Eric Hermann

NMLS# 128481

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See all 121,823 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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