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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,816

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,033
4
14,044
3
2,073
2
948
1
718

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Showing all 3,606 reviews from Illinois

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5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

I stumbled upon Veterans United while using Google for a search on a local mortgage lender question. I had some reservations about using an online mortgage lender but I did some research and decided to take a chance with using Veterans United. Veterans United exceeded my expectations. My personal loan specialist, Dave Buchler and his team were great to work with. I had a unique situation that had blocked me from getting a VA loan locally that they were able to resolve. Dave always responded quickly any day of the week to my questions and would check in with me just to see how things were going. He was always cheerful and genuinely cared that my loan process went smoothly, quickly, and was successful. The online experience was a fast, responsive, and an efficient process. We closed the loan I believe in 23 days! I highly recommend Veterans United to veterans seeking a VA loan. My suggestion to veterans who choose Veterans United, is to follow the Veterans United "to do" list process in a timely manner. The faster you get your documentation together and complete each item on the "to do" list, the quicker they can close your loan to your new house. For me, the process was seamless. Thank you Veterans United! I'm enjoying my new home!

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Thanks to Veterans United Home loan team. I got a very nice rate at 3.9%. Job well done and Bravo Zulu!

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

nothing but the best, 10 plus

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Truly a great group of people who made our first home buying experience Everyone was so helpful and so nice to work with. Very happy

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Kevin P.

Taylor and his team were outstanding!

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

This is our 3rd time using Veterans United. They are always on top of things and get the JOB done!

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Everyone was so helpful in letting us know what paperwork was needed and when. Our closing date moved up by two months and Jess Manfredi kept us all calm. Hats off to the entire team.

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

4 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend

as always great people to deal with, Aaron and Mallory both made the whole process easy and stress free

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

It was easy and as stress free as this experience could be.

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Very easy to work with.

Loan Officer: Kaleb Long

NMLS# 35296

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See all 126,816 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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