Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
Very fast and friendly. Andrew answered all my questions and was always available when I needed him. This is my second time usung veterans united.
Tyson and his team absolutely worked their magic when it seemed like our dream home was 100% out of reach. His creativity and determination made it happen. Literally at the 11th hour!!! I would highly recommend Tyson and Veterans United for your real estate needs!
Veterans United is very friendly and stay by your side every step of the way when purchasing a home.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
My loan team and Realtor were all successional sensational
Veterans United did not communicate with us. They communicated with our realtor instead. We never receieved all documents from realtor. Realtor lied at closing.
Realtor communicated with Sellers realtor instead of us. Realtor asked us to sign document stating we are being represented by her. When we received document to sign we could not read it but it hopped to each sign spot and we signed. We did not know we were paying her commission till closing.
Response from Veterans United
Hey Bruce,
I’m really sorry to hear how frustrating this experience has been for you. Buying a home is a big step, and it’s understandable to feel disappointed when communication doesn’t go the way you expect.
While realtors work independently from Veterans United, it’s important to me that you feel supported and confident in every part of the process. I’d like the chance to look into your experience and see how we can help address your concerns directly. Would you please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
I dont even know how to begin telling everyone how amazing Veterans United has been while buying my little farm house. There is a team of people in your corner throughout the entire process that I believe look out for your best interest. If I ever had a question or ever needed anything at all they would quickly respond and assist in whatever situation. So I gotta give a shout out to Cole, Bianca and the main man Jeffrey Ferguson! I would definitely recommend reaching out to Veterans United (Jeffrey Ferguson) if you are thinking on buying a home. Thank you all for the very pleasant home buying experience you provided!!
Great work, great communication, awesome team members, and no problems with veterans united, thank you from my wife and I and any future purchases we have will be done through you.
Absolutely I would recommend UV. The team I was fortunate to have handled my loan process was oustanding! This team made the etire process painless. From a greatful vereran, thank you......
I salute the entire team **==
Madison Yant and her team were wonderful to work with. They made the process easy and less stressful and would recommend anyone that goes with VU, to work with them.
I was a first time homeowner, so I had a lot of anxieties going into this life changing event! Todd and his Team calmed my anxieties very early on in the process. All of the Team members were professional, friendly, and very responsive to all my questions.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
Veterans United worked their tails off to get us a home loan. They were all extremely helpful, kind and hard working. Thanks to Veterans United we now have a our own house to call home.
