I don't like surveys and i don't answer lightly. From start to finish, I was honestly shocked at the level of professionalism, expedience, adaptability, and tenacity the Veteran's United team has shown during the process. It was excellent. The website is excellent. This is my second home purchasing experience, and by comparison, the service is just a superior option.
I'm really appreciative of the way the entire handle my dream to purchase a house. I felt like my team has my back the entire way and my front when it was needed. My real estate agent was professional, attentive , assertive, and very knowledgeable. Not once did I ever feel like I alone. Thank you to my team for helping me to make a dream come true. Definitely an All Star team who communicated effectively.
David and Katelynn were terrific! They were quick to answer my questions and responded with professionalism and humor. It was a joy to work with them!!
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
Quick to answer all my questions
Poor communication
Great work! Veterans United made purchasing our home a breeze. No headaches, and no bumps in the road. I love the team for their patience even when we were running out! I want thank Michelle, Jessica, Lindsay, Abbie, Teresa, and most of all Brad Copelin for dealing with us in this Midwest weather. Also the people who help us that I left out and/or didn't mention.
I appreciate each and every person that I worked with at Veteran's United. It was a great experience, and I would recommend Veteran's United to all of my veteran friends.
Very pleased
The process of purchasing a new home was so easy thanks to the team from Veteran's United that worked with me and my realtor. The online portal was simple to navigate and uploading the requested documents went flawlessly. Veteran's United is by far the best!I just want to thank to entire team for everything. They were all so awesome and great to work with. One thing that stuck out to my realtor and I was the fact that when other businesses were closed for a holiday and we had questions, the team was always there. At one point, my realtor called and a member from the team answered. Glenda (my realtor) was shocked and asked, "What are you doing working today?!" The response? "Putting Veterans in home!" You can't ask for better people than that! So, thank you all so much! My family and I are so grateful for your hard work and dedication!
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
Veterans United is the best! I'm so glad My wife and I chose them to be our lender!
Loan team was awesome! Thank you so much!
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Veterans United made the process of purchasing a home. The website was easy to use and provides valuable information about the home buying process.
Best loan team ever?
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
I will absolutely recommend!!
Caitlin’s outstanding help through this process made me feel more at ease. She was the best and would definitely recommend to family and friends.
