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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

116,045

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,583
4
12,983
3
1,944
2
870
1
665

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Showing all 2,902 home purchase loan reviews from Illinois

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5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience fantastic. They were very helpful in answering all my questions in detail to make it easy for me to understand. I would definitely recommend Veterans United to any friends or family. Thank you very much for making this a wonderful experience for me.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

very organized, and I appreciated all of the online options to submit required paperwork.

Loan Officer: Lisa Riess

NMLS# 576190

4 out of 5 Stars
Would Recommend

Very good and prompt about any issues you may have concerning home purchasing.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Will definitely use veterans United again should we buy again.

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Very user-friendly website

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Jake and his team made my home buying a breeze. Couldn't be happier.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The whole team made it so easy

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

It was a very easy and relatively quick process. Alot smoother than I thought it would be. I was extremely happy with everything. They kept me informed and I felt like they actually cared about helping me and my family get the home we wanted.

Branch Manager: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Absolute pleasure to work with. It took 2 years for me to qualify for a mortgage and they were helpful and patient with me throughout. The team is fantastic!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

They are very knowledgeable and helpful. Made the homebuying process easy

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

The team made it so easy to communicate! They were friendly, personable and on top of every step!

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

The entire Veterans United family is amazing and easy to work with. They all know their jobs very well.

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Tony Boussad and Jason Brown were excellent in handling my loan

Loan Officer: Tony Boussad

NMLS# 928919

4 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
Photo submission from Zachary S.

Veterans United was very helpful. We stayed in contact and helped each other as much as we could from start to finish. Our first home buying process went smoothly and worked out very well for our family!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Everyone we spoke with at VU was friendly, open to questions, and extremely knowledgeable. VU really took a lot of the stress out of buying our first home, and we couldn't be more pleased!

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

3.5 out of 5 Stars

Fees and interest rate are way too high.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

My experience was excellent you guys did a top-notch job the the whole experience was seamless stress free and the guys that I work with were excellent I would definitely recommend you guys to all my friends and family.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

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See all 116,045 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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