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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
13,887 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 13,887 reviews from Illinois

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5 out of 5 Stars

The whole team worked very hard to process paperwork and explain the process of how the loan is being worked and why requests for information were made. Communication was great, VU was always available if I had questions and always asked if there was any thing I needed. Overall, great job by the team I had at VU.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

The team was helpful and they did a great job of keeping us on track. The checklist and software interface was excellent.

headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

I didn’t realize how much was involved with a VA loan. If it wasn’t for Gwyen Creel I would have dropped the whole loan process! But she kept encouraging me and finally got it DONE 😊 Thanks Gwyen 👍

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Ya'll are the best

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars

Thank you Alberto for all of the help during my home buying process during the holidays!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

3.5 out of 5 Stars

Larry did awesome. Cam was ok, but was not happy that I was never informed about the closing not happening the day I was told. Also not being told to turn my auto pay off, that's not something I would automatically know. I feel this round, besides with Larry was not as flowy.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

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5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

4.5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

Shane and the rest of the VU team were absolutely outstanding throughout the entire process. If we could give a 20/10 we would do that. This has changed our lives in so many ways and we are very thankful. The VU app and portal was super convenient and smooth. Communication was stellar. Thank you!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars

I felt that Veterans United always had my best interest in my mind throughout the entire process of purchasing my home. Seth always made himself available for questions and other inquiries. Madi made great efforts to stay in contact and Rhonda was so helpful with additional information. An outstanding team, that I felt took very good care of me.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

My team was absolutely amazing. They helped me every step of the way. They made my first time home purchase so smooth. I can’t thank them enough!!!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

4.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Bill Musik and Veterans United are the only candidate many I trust to make our homeownership a reality.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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Experience first-hand why 354,791 homeowners give us a perfect score!

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4.5 out of 5 Stars

Everyone was very friendly and very helpful. Just make sure you take your time and go at your own pace, they will understand and work with you.

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

This is my second time going through
Veterans United. I appreciate all the help I received from the team and how easy they made this process go once again.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars

Everyone from day 1 was very respectful and made there's elves reachable..JON A.was my pount man passed the ball to Beau .And from there to close thank.u all

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Garet and his team kept us on a clear path to home ownership. We really appreciated all the effort that was put in to us getting from pre-approval to closing.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

I just love the team that worked with me and my wife they were extremely helpful - friendly I thank everyone very much we are extremely happy with our house if I hear of anyone needing a VA loan I will recommend this team you all have a very merry Christmas and a Happy New year

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

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