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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
14,530 reviews
745 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 14,530 reviews from Illinois

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5 out of 5 Stars

Veterans United made our home-buying experience easy from start to finish. Our loan officers were always helpful, responsive, and kept us informed every step of the way. We’re incredibly grateful for all their hard work and for the thoughtful housewarming gift. Thank you for helping our family get into our new home!

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

3.5 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I am so grateful to the team at Veterans United for helping me through the home buying process. A special thank you to Julie Cute and Ryan Stoll for their patience, guidance, and willingness to answer my countless questions along the way!!! They made what could have been a stressful experience feel smooth and manageable. I truly appreciate everything they did for my family and me!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

I'd like to express heartfelt gratitude to Charles and your exceptional team for helping us secure approval for our new home; we're absolutely overjoyed and can't wait to create lifelong memories. This remarkable milestone wouldn't have been achievable without the tireless efforts of the incredible team at Veterans United.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

It’s made it really easy to get the loan and there’s so many things that they can help you with.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Using the VA home loan program was a seamless and deeply rewarding experience that made my dream of homeownership a reality. The combination of a zero-down-payment requirement and competitive interest rates provided an incredible financial advantage that conventional loans simply couldn’t match. From start to finish, the process felt secure and manageable because the VA's guidelines truly protect veteran buyers. I am incredibly grateful for this benefit and confidently recommend the VA home loan program to any fellow service members looking to purchase a home with absolute peace of mind.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

The GREATEST Team ever!

headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

Toby and Grace warrant much higher than a 10 rating. Their exceptional performance, communication and care can't be overstated. This team, My team, has set the bar very high for others to strive for. Amazing team!!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

Everything was quick and smooth, even the realtor was impressed by the process.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

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5 out of 5 Stars

Process was explained in a manner that could be understood by a first time buyer.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

This made the home buying process so smooth and easy.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

Colin made the whole process comfortable, he is personable, professional and knowledgeable. Things went extremely smoothly until closing and we thought the deal would stop. Colin stepped in ind corrected small issues and we closed successfully. He went above and beyond so that our experience was very positive, a persons
Al touch that speaks highly of the company and especially Colin, thanks

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Veterans united was very helpful and polite.They helped me get my loan approved very quickly. I would recommend them to my friends any family.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Outstanding team I had! Quick responses with any of my questions!

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

I can not say anything bad about my experience. The whole loan team was truly amazing

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

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Experience first-hand why 371,675 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Great job and good customer service

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Veterans United made the homebuying process smooth and easy to understand. Their team was responsive, professional, and always available to answer my questions. As a veteran, I appreciated their knowledge of VA loans and the support they provided throughout the process. I would definitely recommend Veterans United to other veterans and homebuyers looking for a great lending experience.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

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