The whole team was great to work with! Everyone, even those who assisted while others were unavailable kept in contact and were prompt on answering questions and helping get items moved to completion. David Conner from insurance made identifying a provider and what was and was not needed extremely easy to navigate and understand. I would absolutely recommend Veterans United and intend to use again when necessary.
Stephen Erickson and the loan team that I had did a phenomenal job. They made this whole process stress free.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Overall good job, more communication especially towards closing date
Jerry, Jeffrey and everyone else on the team were fantastic! Really made the home buying process super smooth and made everything make sense to me. It was my first time buying a home and they helped ease the nerves of it.
Great communication and every step asked for and answered. Any question was answered and if someone was out of the office another team member picked up to help. I would recommend Veterans United and have already recommended to other family.
Mike Smith and his team were very easy to work with and I would recommend anyone to buy with him
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You guys are awesome knocked it out of the park thank you
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
They made the process decent. I appreciate their always being available. The hurdles at times seemed insurmountable... but these 2 made it happen.
Took some time to get a hold of now and then, but always went out of the way to make sure everything was taken care of for us. Helped us out with anything we needed during the process.
Veterans United was amazing and made it seem like I didn’t have much work to do on my end. They were very adamant about helping me and answering any of my questions in a very timely manner. I told them my goals and standards and they met every single one of them. 10/10 will use them again!
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I couldn't imagine an easier experience. The dedication and educated crew at Veterans United made my home buying a breeze. My brother was jealous, as he's buying a home at the same time and give already closed while he's still dealing with his realtor. I couldn't be happier.
Couldn't ask for a better company!
We were struggling when we suspected our original lender and our realtor were intimidating us to use them. I called Kellen N., explained our situation, and with understanding and professionalism, he got straight to work on our behalf. I cannot thank Kellen, Katie, and Allie enough for all their kindness and help. Despite a short timeline, they got our loan application through and approved by our original closing date. What started as a very negative home buying experience turned into a really wonderful one thanks to Kellen and his team.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
I liked working with Josie and Kat very much, everything went very smooth because of them. They definitely look out for their client and want the best for them.
The whole experience was great. Sarah was on top of the whole process from the start. She always checked in after home tours and as soon as we were ready to make an offer-she contacted the agent and made sure they had all the necessary information. Once we were under contract the entire team was working hard to get to closing. Catrina checked in daily to confirm receipt of needed items or to let us know if we needed to get a document signed. Would highly recommend using Veterans United to any of our veteran friends! Thank you for making this process so easy!
