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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
14,574 reviews
835 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 14,574 reviews from Illinois

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5 out of 5 Stars

Madison made the home buying experience so simple.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Was very helpful thur the beginning until closing answered all questions I had. Would recommend to anyone

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Fahad was absolutely amazing throughout the entire process of us searching for a home and throughout the closing process.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

This Veterans United team was absolutely awesome. They were very honest and upfront from the beginning. They were dedicated to getting me and my family into our new home by working tirelessly and quickly everyday until closed. We could have not been more satisfied. Thank you!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Julia and her team were fantastic throughout our home buying journey. Julia was super knowledgeable ready to answer any question at the drop of a hat, even after working hours, and all the way up to and past closing. If I could rate this service higher than a 10 I would. I will definitely be using veterans united again.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

You guys made my process so easy and smooth. I wish everyone has a team as great as you guys are. Blessings to all of you and your families

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars

The team was absolutely fantastic from start to finish! While there were some delays in closing due to email miscommunication, the team powered through and helped get me into my first home. I’ll absolutely be returning the next time I buy!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

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5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Jessica was amazing. The rest of the staff was great as well.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

3 out of 5 Stars

Everything was great until the day before closing. The clear to close was not given in time for whatever reason. So closing was pushed two days. We arrived at the closing office at 10am as we were signing the paperwork we noticed one of the forms had a misspelled name. The title company reached out to Veterans United and they stated all documents had to be resigned. Knowing this you would think we would be prioritized but no. After resigning they uploaded the documents to you guys and it took entirely too long. I reached out and was told the title company sent the paperwork to the wrong bank, which I do not believe. Then I had no choice but to leave for other obligations I had. I left without my keys or anything to the house. For whatever reason feet were being dragged on the paperwork. I received the paperwork and keys by the end of the day.

headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Holly was amazing to work with! She was very thorough and helpful during my first time home buying experience. I would highly recommend her and Veterans United to anyone I know who is planning on buying!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

He handled everything so well during this transaction.

headshot image of Jacob Elliott

Loan Officer: Jacob Elliott

NMLS# 2732463

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Experience first-hand why 372,947 homeowners give us a perfect score!

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5 out of 5 Stars

Jake has definitely made my first time home buying experience a lot easier and is very good at explaining stuff in detail so I could better understand the process!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

The process with Veterans United was absolutely flawless! I couldn’t ask for a better group to have had by my side during the home buying process

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

Brittney and Justin were fantastic. I’m not an easy customer and always have questions. They answered them all ands made it easy to understand. Fantastic group who really cares about veterans.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

4.5 out of 5 Stars

You and your team where and are excellent people at what you do for Veterans and their family. Thanks so much for how and what you all did for me and my wife. God bless and looking forward to the next steps ahead.

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

1.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Purchasing a home can be frustrating and Veterans United made the frustration very minimal. Whenever we had a question they had an answer.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Greg and his team was awesome!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

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