Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
14,624 reviews
702 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 14,624 reviews from Illinois

Clear Filters

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Bryan was great and extremely thoughtful. Him and his team went above and beyond to answer my one million questions (not exaggerating). If you’re looking to buy a home and want someone who will truly answer everything you want to know while also making sure you stay in the price range you’re comfortable with, he’s your guy. We’re currently spending our first night in our dream home and cannot thank you enough.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

4.5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

I could not recommend Veterans United more!!! I originally started my journey in the beginning of June with another mortgage company after three weeks of not even be able to get a VA preapproval I called Veterans united and within one day they had me a preapproval and within four days I had a full conditional approval!!Shawn, Sarah and their team worked diligently and had me at my clear to close in just over two weeks. I would highly recommend VU to any vet looking to get into a home!!! You will not be disappointed!!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

Ready to see for yourself?

Experience first-hand why 374,242 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Our team made us so comfortable & calm while we were going through the process. Keegan and his teammates are a true asset to Veterans United.

headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars

Tyler was incredible. He once again made this process easy and stress free. Give him a raise!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

The whole team was awesome. I wouldn't have been able to navigate all of this on my own. You are a God send. It was a lot of hard work on your end making it so much easier on my end. The emotional support really made a difference. I didn't think I'd ever find my home but your encouragement kept me from giving up. Every time I got frustrated you smoothed everything out for me. I cannot put in words how great full I am.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

From start to finish, it was like they were holding my hand the whole way, from the first phone call I got to the end , this went very well, besides me having to do homework, lol... But all this was done very professional, I was never in the dark about how things was going to work, the team that was on this worked perfectly together.
I just wish I could have used my military discount on the closing lol....

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

This was the best experience. I had the best people for my situation. Everyone was great, I was understood and heard. This is a great team. I thank everyone for what they did. I have told everyone about veterans united and will keep telling everyone about y’all.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

My team was very thorough and transparent about all the paperwork needed to process my loan as quickly as possible. They were friendly, knowledgeable, quick and responsive to all my questions and needs.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars

I am a 1st time homebuyer and Holly and Mackenzie made the entire process easy. Both Holly and Mackenzie were VERY responsive to my calls and questions and they explained everything in detail, making the process easy to understand. I would highly recommend.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

Ready to see for yourself?

Experience first-hand why 374,242 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Holly and the entire VU team was beyond outstanding. Buying a home was an intimidating process for me but Holly made it feel so comfortable and effortless. She took the time to get to know my situation and was honest and upfront about setting expectations and making sure I understood every step of the process. Her communication and explanations of real estate lingo far exceeded my expectations, especially when trying to juggle work, family, and moving. The entire process was smooth and straightforward. I recommend her and her team every time if you are on the fence or unsure about who to go with. She made my goal of a better home for my family a reality!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Would definitely recommend to any one!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

Holly and the team were fantastic! They’ve simplified the process and made collecting documents and communicating so seamless. Not enough positives to say about the care our family received!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,727 Veterans started their online quote today.