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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
14,493 reviews
937 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 14,493 reviews from Illinois

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5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Extremely professional, detailed and thorough. I would definitely recommend him.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Danielle and her team were awesome. Responsive, helpful and helped me do this re finance as fast and seamless as possible with an amazing rate.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

0.5 out of 5 Stars

I cant even leave a -10 because every single thing about my transaction was a literal nightmare, closing was postponed 4x, told one thing and then another back to back, had to wait on so many people to be out of office, team had a terrible attitude when the issues were THEIR fault, and then left out important information about closing costs that caused the sellers to get into a heated argument with us AT CLOSING over how terrible the experience has been. they turned something that should have been the best moment of my life into THE WORST experience ever.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Veterans United was very helpful in the entire home loan/home buying process and helped to walk me through each step as a first time home buyer.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars

From start to finish it was easier than I thought it would be. I felt taken care of and educated at the same time. Could not have done it without the team behind me. Emmy in particular was outstanding!

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Yea very friendly and helping with every question and i had a lot of them . They got to know me as a person not just as a client

headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

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5 out of 5 Stars

VU team did excellent job with my financial support. Great job Brian

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars

Easy to work with.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Blake was absolutely exceptional throughout the entire home-buying process. From our first conversation to closing day, he consistently went above and beyond to make sure everything stayed on track. His communication was outstanding—every call, email, and question was answered quickly, and he always took the time to explain things in a way that was easy to understand.What impressed me most was Blake’s professionalism, attention to detail, and genuine care for helping veterans succeed. He never made us feel like just another loan file. Instead, he treated our home purchase like it was personally important to him and worked tirelessly to ensure we had the best experience possible.There were several moments throughout the process where Blake’s knowledge, responsiveness, and problem-solving skills gave us peace of mind. Buying a home can be stressful, but having someone like Blake in your corner makes all the difference. He was proactive, trustworthy, and always one step ahead.Because of Blake and the Veterans United team, my family was able to purchase our dream home with confidence. I cannot say enough good things about the level of service we received. If you’re a veteran looking to buy a home, ask for Blake—you won’t find a better loan officer. Thank you for everything you did for our family and for making this experience such a positive and memorable one.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Already have recommended to my sister

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

VU and Chris Hill have got me thru buying four homes throughout my military changes of station. They know me and my family and always come in clutch when I need them the most. They make a stressful life change as stress free as possible.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

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4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars

It would be a 10 if not for the high fees.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Great job, very thankful for the easy process to come to a positive resolution.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

I had an excellent experience with both Tyson Smith and Lisa Shrum. I was ALWAYS treated as a 1st class customer. When I had questions or concerns, a response came same day. My loan is 15% of the purchase price, so not in the six figures. Never once was I treated like a number, and ALWAYS given good insight when I issues acquiring documents. Thank you for allowing me a loan. It is greatly appreciated.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

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