they were very easy to work with. They made everything very understandable and the entire process, including the preapproval application went very smoothly.
Awesome job!! Highly recommend them.
The team was great they explained everything during the process.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
The experience was 10/10 until we reached the closing date. Clint was incredible to work with and helped me out every step of the way. There was a miscommunication so my spouse on the mortgage despite her not being present at signing. We were supposed to close on a Friday afternoon and it took until the following Wednesday to resolve all of the paperwork. I couldn’t reach anyone on the team that Friday evening and when one of the team members responded to my realtor I was not included in the response or contacted by veterans united. It felt like the team didn’t know what options I wanted to go ahead with.
The closer insisted on my spouse waiving her homestead rights if she wasn’t on the title, but didn’t explain why it was necessary. The title attorney and her team were also confused because it was an unusual request.
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Brad and Dessi were an absolute dream team! We hit a few bumps along the way and I knew I never had ti worry because I had the best team behind me. They both were incredibly knowledgeable, patient, and truly felt like they cared about our home buying experience. If we ever buy again I will personally request these two. I can’t say enough good things about them.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
Ginny, Evan and the entire team did well by me. Efficient, knowledgeable and effective. If you want answers to your mortgage questions - Ginny and her team at Veterans United are terrific !
100% professional n honest.
Tony and his team were great and made the process very easy
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Great service
Donald Weber is awesome to work with! Always answers questions in a timely manner and knows his stuff!!
Kris and the team made my home purchase as smooth as it could be and it was not as stressful as I thought it would be.
Bobby and his team kept me informed during the entire process. They were there via text and email when I had questions and their response time was almost instant.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
Michelle, Jessica, Jonathan, and the rest of the team were amazing!
Drew was awesome!
