Great work by these folks!
The Best
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Jimmy and his team were great. They provided excellent customer service and responded quickly to any questions and concerns I had.
Jake was such a pleasure to work with throughout the entire process! We had a bad experience with a different broker and Jake made this experience very clear, easy and quick! The whole team was a joy to work with and when the rates fall, I won’t hesitate to reach out to Jake!
I could not have had a better team working with me. 🥰 ALWAYS reachable and ready with answers to my questions... Tim Weust is
AH-MAZING‼️🌹
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I would definitely recommend
Great team that I have. I challenged them with an idea and they made it come true. Looking forward to more opportunities.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
Kenny Scheer and his team are by far the best I’ve ever worked with. This was my 3rd purchase and I cannot overstate how helpful and responsive he was/is.
What an awesome team. Mary and Rachel are the best. I hope I’m not leaving anyone out. They worked hard to get all paperwork together and got us to close. We are over the moon. Thank you!
Thank you for everything you and everyone were amazing!!
Great to work with. Made the process smooth and easy to understand
After uploading my disability papers, I was told I would get tax exemptions. Not only is that not the case, now I can’t even afford mortgage. This has ruined my life
Response from Veterans United
Hi Adam,
I’m really sorry this situation has been so overwhelming. I can understand how upsetting it is when expectations around costs and taxes don’t line up the way you anticipated.
Tax exemptions can make a meaningful difference, but they do require approval through the local taxing authority and aren’t always applied right away. We aim to clearly explain that process and timing, including the steps needed to have the exemption put in place, and I’m sorry if that wasn’t as clear as it should have been.
I’m glad to hear you’re already connected with our Client Advocate team, and I hope they’re able to provide clarity and support as you work through this.
Sincerely,
Claire S., Client Relations Manager
Jackson and his team gave us an excellent experience buying our first home. We always felt informed and safe while they took care of everything to begin our future.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
I will recommend this team to EVERYONE! The process was scary but they made it very easy and stress free!
Madison Yant is the quintessential loan officer!!!
Team was very helpful with our refinancing.
