Our loan officer, Malachi Goodman was a fantastic guide through the entire home-buying process.
Helped speed up getting into my one and done home.
They made the process as stress free as possible. I would 100% recommend.
When I did my loan in Florida with Brad Tweedy it was a 10/10 experience. Couldn't wait to work with veterans United again. My loan experience with Ian Reed, my wife and I did all the leg work and Ian was always unavailable for questions or took days to get back to us. Thank God for his assistant Alyssa who worked her ass off. This was a horrible experience this time around.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
VU made the entire experience as easy as possible. Their credit support team was amazing and helped me a great deal.
Noah worked day and night, literally… to solve any hiccup. I struggled to get my COE from the VA and during the period Noah consistently worked after hours on it; sometimes even as late as 9PM or 10PM I’d be getting follow up emails trying to solve this issue. His manners and customer service were amazing and I was beyond grateful for that during this stressful period in my life. He also sorted out an issue that saved me from paying another VA Appraisal fee… I am so beyond happy with him and Rachel. Rachel was EXTREMELY warming and helped me through everything she was a part of. Extremely sweet lady.
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The whole team was great to work with! Everyone, even those who assisted while others were unavailable kept in contact and were prompt on answering questions and helping get items moved to completion. David Conner from insurance made identifying a provider and what was and was not needed extremely easy to navigate and understand. I would absolutely recommend Veterans United and intend to use again when necessary.
Stephen Erickson and the loan team that I had did a phenomenal job. They made this whole process stress free.
Overall good job, more communication especially towards closing date
Jerry, Jeffrey and everyone else on the team were fantastic! Really made the home buying process super smooth and made everything make sense to me. It was my first time buying a home and they helped ease the nerves of it.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
Great communication and every step asked for and answered. Any question was answered and if someone was out of the office another team member picked up to help. I would recommend Veterans United and have already recommended to other family.
Mike Smith and his team were very easy to work with and I would recommend anyone to buy with him
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You guys are awesome knocked it out of the park thank you
They made the process decent. I appreciate their always being available. The hurdles at times seemed insurmountable... but these 2 made it happen.
Took some time to get a hold of now and then, but always went out of the way to make sure everything was taken care of for us. Helped us out with anything we needed during the process.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
Veterans United was amazing and made it seem like I didn’t have much work to do on my end. They were very adamant about helping me and answering any of my questions in a very timely manner. I told them my goals and standards and they met every single one of them. 10/10 will use them again!
I couldn't imagine an easier experience. The dedication and educated crew at Veterans United made my home buying a breeze. My brother was jealous, as he's buying a home at the same time and give already closed while he's still dealing with his realtor. I couldn't be happier.
