Katy was the reason the score is so low.
Katy NEVER once answered he phone. EVER.
She would send emails at 4:59 her time 5:59 my time so that she couldn’t respond to any questions we had but even if we tried to call and ask the next business day well she wouldn’t answer her phone. I hope you reconsider having her as an employee she did not have good communication at all. Would ask for things last minute wouldn’t get things done in a quick manner. She is one of the worst people I’ve worked with!!! Seriously I hope someone follows up with her!!!!!!
Everyone that we worked with a Veterans United was knowledgeable, friendly, helpful and attentive. This was our first home buying experience and the entire team took the time to teach us about the process not just tell us what to do.
To be honest, veterans united as a whole was great to work with. I’m not sure what their policy is with being their go to realtors but I’d be curious. Their 3rd party agents and only the one I know are chasing a check and not looking out for the veterans. Schandler and Walter were amazing. They work crazy hours and will do anything you need them to do. Thanks a bunch VU, we appreciate you.
Thanks to Veterans United, I was able to qualify & buy a house that I would not have been able to do had I gone with another company/organization. Thanks to the hard working team at Veterans United on my behalf, I am a Proud Veteran Home Owner.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
Veterans United made my home buying experience easy! My team was always available from start to finish and able to answer any questions I had along the way.
This team went above and beyond what was required of them to help me get my new home and set up my new life.
Would recommend veterans united to other veterans. Great team I had. Made the home buying process fun and exciting
The entire team seemed to care about my goals so much. The last several years have not been kind. My team rallied around me and kept me positive through the whole experience and were patient with me during times of doubt and frustration. I feel God put these people there for me at the right time. While they were not perfect, they were the right people at the right time. God bless.
Kevin and Caytlin make a great team. They were amazing
We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
VU has been a Godsend to me and my family. They made sure that we were well taken care of! Our team led by Kedric and Dena was the best we could ever ask for. Always ensuring we were up to date and confident in our decisions, never steering us to do something, but making sure we made the right decision by ensuring we knew everything we possibly could, made this such an amazing buying experience! We lost my grandfather right after we made an offer on our first home, and our team at VU made an impression on me that I couldn't describe. When we got home from my grandfather's funeral, on our doorstep was a wind-chime that has the beginning notes of Amazing Grace with a card. They found the last tear I had that day. I can never get over our experience with VU, we were told horror stories about the VA home-buying process, but none of it is true with Veteran's United! Thank you VU, our team is beyond anything we could have ever hoped for! Thank you Kedric and Dena!!!
I would recommend veterans united to anyone and everyone looking to buy a home. Quick, easy, and seamless. They were all very transparent and very nice. Loved working with all of them. Thank you for making my home buying experience amazing!
The whole team was outstanding and kept me informed throughout the whole process.
Love working with Veterans United Home loans. Was a wonderful experience to buy my first home. Would recommend to any vet!!!
The entire home buying experience was made easy and actually pleasant with this team
