Veterans United has amazing loan people and they are on top of your file the second you upload your documents.
Fix your policies. I should not have had to provide as much as I did. Absolutely worst company I could have used. I should’ve went local.
Response from Veterans United
Thank you for the additional feedback Wesley. We understand that you were in contact with a member of our Client Advocate team and they were able to assist you. They remain available if you would like to speak again in more detail.
Very satisfied homeowners. Veterans United will take care you during your home buying process.
Veterans United Home Loan made the process so easy and worry free. Everbody we worked with made me feel at ease and always had the right answers. Thank you so much , you made our dream come true!
Thanks to the entire Veteran's Home Loan team. Everyone was super friendly and well-informed. They are all experts in the field and possess the knowledge and sensitivity needed to help first-time buyers. Kudos!
Veterans United Home Loans and our entire loan team was amazing. They provided assistance and guidance every step of the way, from referring a Real Estate Agent, to pre-approval, and finally closing on our dream home. We would absolutely recommend Veterans United!
I recommend Veterans United to any Veteran looking to purchase a home. The loan office and his staff made the process fairly easy and made sure any questions I had were promptly answered.
If you are a veteran searching for a lender that will work for you, Veterans United is it.
Billy and his team were phenomenal! Always answering questions throroughly and as quickly as possible. If I didn’t have time to call/email, they can text. That really made things easy. I’m a first time home buyer and the experience was extremely quick and painless. They work as fast as you do. The faster you give them the info and documents they need then the faster your closing date happens!
Very patient but head strong. Stayed with the process until it was done. I never had to wonder where we were I. The process.
Veterans United need training on VA loan requirements to make it a smoother exspirice.!!!
Definitely would recommend
Everyone was very nice and professional. I was kept informed concerning each task I was to complete. Danielle Bourne was also very nice and professional. Danielle worked every step; all the way to closing to make sure everything was correct or in order. Thanks Danielle!! You deserve a raise.
Made the experience easy. I was explained everything and was given different options. Always courteous and very knowledgeable.
Veterans United made the process of getting a loan and getting into a new home almost totally painless. There are always some issues with any lender, but VU, the team lead, and team members worked to keep them to a bare minimum and make the process as smooth as possible.I rarely ever give top rating in surveys in order to leave room for improvement, but in this case I did..
Overall, outstanding. One of the best experiences I have had. This is a major decision and having this team was exactly what I needed. If they tell you that they need a document, ensure that you have everything that's needed and this experience will go so much easier. Don't ever be afraid to reach out and ask questions about this process or what's needed. I couldn't have asked for a better team.
I would HIGHLY RECOMMEND Aaron to my family and friends. He is a great pleasure to work with. Answered every question I had in a good timely manner.
For any veterans looking for a home, I recommend Veterans United. They make the process so easy.