This is my second time using Billy Abney and the Veterans United team for home buying. They give top rate service. They are always polite and give lots of clarity. They make the home buying experience a smooth process from start to finish.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
Great service with timely responses. The website makes it easy to finish your "to-do list." The entire process was streamlined and made it easy to buy a home. Would recommend them for veterans who want to purchase a home.
They all worked super hard even when we were being inpatient, definitely recommend
As a first time homebuyer I couldn’t have done it without the Veterans United team and real estate agent. Start to finish I was kept informed and educated about the home buying process. The experience overall was smoother and quicker than I ever could have imagined.
I was looking for a home for just about 6 months and all throughout the process my team made think quick and covenant for everthing i needed from home showings, home details, and filling out online documents. Everything down to purchasing my house.
My team made the home buying process a lot easier then I thought it would be!!!
We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
I couldn't have asked for a more helpful team.
Veterans United Home Loans helped me to use the equity in my home to payoff debit and put me in a better place for retirement.
Thanks!! 🇺🇸
Working with veterans United was a great experience I really appreciate them keeping me on task and having everyone lined up to have their part in what was needed in order for me to get to what I needed which was a new home I appreciate all the hard work and everything they did
The mortgage process through Veterans United was nearly flawless, which I can't say about any other mortgage company or bank. The staff kept me informed along the way and far exceeded my expectations. The only suggestion I have would be for underwriters to put a why with their questions when more information is needed or they want the home buyer to write explanations about issues that don't seem to affect the loan. I complied with everything that was asked of me, though there were some things that I still have no idea why I needed to tender an explanation, and a couple of things that were required that I felt were unnecessary. However, it didn't delay loan approval or closing and the questions weren't worth arguing about.
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What can one say. The entire team "Rock Stars"! I knew what to expect the entire process and the ability to text the team to get information and updates is a nice feature as well. An organization has to have faith and empower professionals to do the job making the best decisions for the organizations and the customer. When the customer feels they have received good service, product and walk away happy and the organization has met the goals with the customer it is a win for everyone. This is not achieved with customer after customer without inspired people who make up a unified team.
I really couldn’t believe how much all those involved exceeded my expectations. I will definitely recommend Veterans United to anyone I know!
It was definitely a process. Scott and Aaron were both great at meeting deadlines and making things happen, they were undoubtedly instrumental. My Realitor was also great, she was paramount to the whole thing.