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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,144

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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5 out of 5 Stars
Would Recommend

This is my second time using Billy Abney and the Veterans United team for home buying. They give top rate service. They are always polite and give lots of clarity. They make the home buying experience a smooth process from start to finish.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

3 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
Would Recommend

Great service with timely responses. The website makes it easy to finish your "to-do list." The entire process was streamlined and made it easy to buy a home. Would recommend them for veterans who want to purchase a home.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

They all worked super hard even when we were being inpatient, definitely recommend

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

As a first time homebuyer I couldn’t have done it without the Veterans United team and real estate agent. Start to finish I was kept informed and educated about the home buying process. The experience overall was smoother and quicker than I ever could have imagined.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

I was looking for a home for just about 6 months and all throughout the process my team made think quick and covenant for everthing i needed from home showings, home details, and filling out online documents. Everything down to purchasing my house.

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend

My team made the home buying process a lot easier then I thought it would be!!!

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend
Photo submission from Candis S.

We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

I couldn't have asked for a more helpful team.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Veterans United Home Loans helped me to use the equity in my home to payoff debit and put me in a better place for retirement.
Thanks!! 🇺🇸

headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

5 out of 5 Stars
Would Recommend

Working with veterans United was a great experience I really appreciate them keeping me on task and having everyone lined up to have their part in what was needed in order for me to get to what I needed which was a new home I appreciate all the hard work and everything they did

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend

The mortgage process through Veterans United was nearly flawless, which I can't say about any other mortgage company or bank. The staff kept me informed along the way and far exceeded my expectations. The only suggestion I have would be for underwriters to put a why with their questions when more information is needed or they want the home buyer to write explanations about issues that don't seem to affect the loan. I complied with everything that was asked of me, though there were some things that I still have no idea why I needed to tender an explanation, and a couple of things that were required that I felt were unnecessary. However, it didn't delay loan approval or closing and the questions weren't worth arguing about.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

4.5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

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5 out of 5 Stars
Would Recommend

What can one say. The entire team "Rock Stars"! I knew what to expect the entire process and the ability to text the team to get information and updates is a nice feature as well. An organization has to have faith and empower professionals to do the job making the best decisions for the organizations and the customer. When the customer feels they have received good service, product and walk away happy and the organization has met the goals with the customer it is a win for everyone. This is not achieved with customer after customer without inspired people who make up a unified team.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4 out of 5 Stars
Would Recommend
headshot image of Zach Dill

Loan Officer: Zach Dill

NMLS# 847904

5 out of 5 Stars
Would Recommend
Photo submission from Davona Z.

Love working with Veterans United Home loans. Was a wonderful experience to buy my first home. Would recommend to any vet!!!

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

I really couldn’t believe how much all those involved exceeded my expectations. I will definitely recommend Veterans United to anyone I know!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

It was definitely a process. Scott and Aaron were both great at meeting deadlines and making things happen, they were undoubtedly instrumental. My Realitor was also great, she was paramount to the whole thing.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

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See all 381,144 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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