Overall it was a good experiment the loan officers were kinda all over the place when it came to providing information and things you would need. We even asked if we needed certain things way ahead of time and were told no you don’t need it and came down to the last few days and then they asked for the same documents we offered in the first place.
Erinn was super helpful throughout the entire process.
Rebecca was the best agent a person could ask for!!
The rest of the crew was outstanding as well
Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!
First time buying a home and Corey, Laura and the rest of the team were amazing and always quick to answer! The process went very smooth because of them.
Every contact we had with VU was so personable and friendly. They answered my millions of questions and helped me understand the process every step of the way.
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Made the home buying process incredibly easy!
I never met my Veterans United team in person. But I feel like they were just like family.helping me with everything I needed for a smooth closing. Great staff you have at Veterans United. Keep up the fantastic work Team Veterans United. I greatly appreciate your teams work.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
Everyone worked hard to help me buy a home. The concierge service added to the outstanding assistance for the start of the utilities a inspections.
Very easy process. Would do it again.
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I can’t say enough great things about Chad at Veterans United. From start to finish, he was incredibly kind, understanding, and genuinely cared about making the home buying process as smooth as possible. He was always available whenever I had questions, and he took the time to explain everything clearly so I never felt lost or rushed.Chad was extremely knowledgeable and helped guide me through every step with confidence. Buying a house can be stressful, but he made the whole experience feel easy and manageable. I’m truly grateful for all his hard work and support, and I would absolutely recommend him to anyone looking to buy a home—especially other veterans.
Process was made easy by Joe and Gretchen. Everything progressed in a timely manner. They answered any questions I had quickly and made the whole process painless.
We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
Veterans United made the entire homebuying process smooth from start to finish. My loan officer, Adam, and my loan coordinator, Dene’, were both outstanding. They stayed on top of everything, kept me informed, and made a complex situation feel easy. Even with a few unique challenges on my end, they handled it professionally and never missed a beat. I’m genuinely happy with how everything turned out and grateful for the level of service I received. Highly recommend working with this team.
