The team members ,many times, had problems understanding the paperwork sent to them by the bank. Seems they didn't believe what we told them--even though it proved to be the way it was. That took a long time on our loan time. We bought discount points and because of their slowness, they had to "re-lock" our rates many times, which upped the points. They had to recheck our credit scores because of being so slow to complete the loan--it lower our score and they raised the discount points by 1%. I sent them my credit statements to be paid off and they couldn't even read the payment address on the statements and asked me to send them the addresses. Waste of time, again.
She walked us thru everything she was great
Brian and Alyssa were excellent and always helpful. They always kept me informed and up to date. Totally professional and great customer service!
I have closed on several homes in my life and this was the smoothest.
Walked us thru the whole thing!
I credit what I think of you based on what I think of the loan officer I worked with. So I think highly of your company. You hire quality people.
Both loan officers were more than willing to help. Made the process staright foward and mitagated the stress of buying a home.
We cannot thank the team enough. For a decision as big as buying your first home, the last thing you need is doubt. Veterans United, particularly Dave's team, ensured that what we wanted, in our hearts, was to buy this first home. It was, and they made our dream happen. Veterans United is lucky to have a team like Dave's team. They clearly worked with a set of values that worked for the good of the client, and to do that for another person, is beyond the normal job description.
Thank you to all involved, because of the hard work of Dave's team, our dream came true.
Why go to a bank, real estate agent, broker, insurance company etc. When you can have it all done for you by simply filling out one form and a few phone calls. Use Veterans United and have a pain free experience.
Jake and Colin did a great job helping me through the whole process of getting my loan to close.
The rapid and accurate work of the team was great and got us in our house quickly.
Tom Welek and Nicole Viar were amazing to work with!! The online system is really easy to use and we were able to get our loan without much hassle at all. Thanks again for the wine glasses and for the great service.
Top of the line service from beginning to final close
I loved my experience with Veterans united. Every step was explained to me and every question was answered. I had a great team.