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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

115,982

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,528
4
12,976
3
1,943
2
870
1
665

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Showing all 1,317 reviews from Kansas

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1.5 out of 5 Stars

The team members ,many times, had problems understanding the paperwork sent to them by the bank. Seems they didn't believe what we told them--even though it proved to be the way it was. That took a long time on our loan time. We bought discount points and because of their slowness, they had to "re-lock" our rates many times, which upped the points. They had to recheck our credit scores because of being so slow to complete the loan--it lower our score and they raised the discount points by 1%. I sent them my credit statements to be paid off and they couldn't even read the payment address on the statements and asked me to send them the addresses. Waste of time, again.

Loan Officer: Ben Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

She walked us thru everything she was great

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Brian and Alyssa were excellent and always helpful. They always kept me informed and up to date. Totally professional and great customer service!

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
Photo submission from Brian W.

Our loan officer worked hard to help us out, the underwriters and everyone involved with our home purchase were great as well!! Myself and my family greatly appreciate everyone's hard work getting us into our new home. Thank you all very much!!!

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

I have closed on several homes in my life and this was the smoothest.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Walked us thru the whole thing!

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

I credit what I think of you based on what I think of the loan officer I worked with. So I think highly of your company. You hire quality people.

Loan Officer: Ashly Bohinc

NMLS# 1161538

4 out of 5 Stars
Would Recommend

Both loan officers were more than willing to help. Made the process staright foward and mitagated the stress of buying a home.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
Keith L

We cannot thank the team enough. For a decision as big as buying your first home, the last thing you need is doubt. Veterans United, particularly Dave's team, ensured that what we wanted, in our hearts, was to buy this first home. It was, and they made our dream happen. Veterans United is lucky to have a team like Dave's team. They clearly worked with a set of values that worked for the good of the client, and to do that for another person, is beyond the normal job description.

Thank you to all involved, because of the hard work of Dave's team, our dream came true.

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Why go to a bank, real estate agent, broker, insurance company etc. When you can have it all done for you by simply filling out one form and a few phone calls. Use Veterans United and have a pain free experience.

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Jake and Colin did a great job helping me through the whole process of getting my loan to close.

Loan Officer: Jake Faerber

NMLS# 838645

4 out of 5 Stars
Would Recommend

Loan Officer: Matthew Etling

NMLS# 902132

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

The rapid and accurate work of the team was great and got us in our house quickly.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Tom Welek and Nicole Viar were amazing to work with!! The online system is really easy to use and we were able to get our loan without much hassle at all. Thanks again for the wine glasses and for the great service.

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Kangas

NMLS# 942252

2 out of 5 Stars

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Top of the line service from beginning to final close

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I loved my experience with Veterans united. Every step was explained to me and every question was answered. I had a great team.

Loan Officer: Dave Munns

NMLS# 859838

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See all 115,982 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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