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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

123,919

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,497
4
13,755
3
2,038
2
928
1
701

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Showing all 1,393 reviews from Kansas

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5 out of 5 Stars
Would Recommend

The process was easy and we are very pleased with the service we were provided.

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

The home loan is daunting for anyone. Being a veteran, the benefits available can be difficult to navigate. Veterans United made it easy. They were very knowledgeable and walked me through the process.

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

4.5 out of 5 Stars
Would Recommend

I used Mike Stalling as my Veterans United representative as a referral from my brother who had worked with Mike previously. Mike was outstanding. He was easy to get ahold of. Our communication flowed smoothly and it was a pleasure.

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend
Photo submission from Brian W.

Our loan officer worked hard to help us out, the underwriters and everyone involved with our home purchase were great as well!! Myself and my family greatly appreciate everyone's hard work getting us into our new home. Thank you all very much!!!

Loan Officer: Billy Jones

NMLS# 1599020

3.5 out of 5 Stars
Would Recommend

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Smooth process, excellent communication!

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Very professional and did everything I asked for.

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

We can believe we own our 1st home after 20 years of waiting.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Craig and Elaina were wonderful to work with and made our experience extremely positive.

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
Would Recommend

Generally the process was quick.

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Logan was very helpful and easy to reach. He responded quickly to questions and offered some additional help as we included an upgrade of our HVAC system. He made sure we were kept aware of where we were in the process and kept us on the correct timeline to closing.

Loan Officer: Logan Kadolph

NMLS# 1726575

3.5 out of 5 Stars
Would Recommend

We gave an overall score of 8 only because we felt a lack of cohesiveness between team members when it came to gathering our information and communication appeared laxed between team members at times. We will say that over all the hard work of the team did pull it together and our loan was processed in the time frame we requested. Each team member responded to emails/calls in a timely manner. Even in the confusion of it all they showed patience and understanding in regards to being first time buyers. We would recommend Veterans United Home Loans to future home buyers.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
Keith L

We cannot thank the team enough. For a decision as big as buying your first home, the last thing you need is doubt. Veterans United, particularly Dave's team, ensured that what we wanted, in our hearts, was to buy this first home. It was, and they made our dream happen. Veterans United is lucky to have a team like Dave's team. They clearly worked with a set of values that worked for the good of the client, and to do that for another person, is beyond the normal job description.

Thank you to all involved, because of the hard work of Dave's team, our dream came true.

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

I am not one to rate 10/10 unless it is absolutely deserved and everyone fromVeteran’s United, especially Ginny Young, were the easiest to people to work with and made my experience completely painless, and actually enjoyable.

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

3.5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

3.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

They have a team help you so that someone who understands and is knowledgeable on your case is always available.

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

My loan officer Ryan Cannon did an amazing job. My only stress was what I created by worrying. Cannon and my realtor Joel reassured me that the file was solid and would be notified if something was needed from me.

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

From start to finish the team made this big process very simple and took away all the stress.

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

1.5 out of 5 Stars

Jumping though to many hoops. Last min. BS items, no commucation till the min. To many closing dates not keep.

Response from Veterans United

Kenneth, we value your feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.

Start your journey today!

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See all 123,919 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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