When it comes to VA loans there is no company better and I should know as I worked with seven different financial institutions before working with Chris at veterans United home loans.
The team members ,many times, had problems understanding the paperwork sent to them by the bank. Seems they didn't believe what we told them--even though it proved to be the way it was. That took a long time on our loan time. We bought discount points and because of their slowness, they had to "re-lock" our rates many times, which upped the points. They had to recheck our credit scores because of being so slow to complete the loan--it lower our score and they raised the discount points by 1%. I sent them my credit statements to be paid off and they couldn't even read the payment address on the statements and asked me to send them the addresses. Waste of time, again.
From start to finish the team that helped me was absolutely perfect. I was under a major time crunch and the team was able to make it happen in a very short amount of time. I really enjoyed working with Daren and his team. Good Job
We worked well together and was able to close in record time!
28 days start to finish! Start 10 November, (USMC birthday) to 8 December. Granted we already had our appraisal
It was very good service.
Everyone was helpful made us feel comfortable in what we doing for the second time.
It was terrible while Emilee Lenz was handling it! Way too many "blame games". If I had known that it was going to take 8 months to refinance here, I would have looked elsewhere.
I was assisted by Eric Almazan,who walked me though the loan prosses.He was polight and easy to understand at the same time direct and confident.I Believe he has A personel and strong reapect for veterans.
My assigned team were great to work with.