Everyone was helpful made us feel comfortable in what we doing for the second time.
It was terrible while Emilee Lenz was handling it! Way too many "blame games". If I had known that it was going to take 8 months to refinance here, I would have looked elsewhere.
I was assisted by Eric Almazan,who walked me though the loan prosses.He was polight and easy to understand at the same time direct and confident.I Believe he has A personel and strong reapect for veterans.
My assigned team were great to work with.
Very pleasant people to work with. With tons of patience glad I met them
very good service.
My officer was magnificent they we're very helpful and always willing to help me with my many many questions.
Was not impressed with the professionalism of the title company "Accurate"
Always helpful and willing to go out of way to provide my family assistance
Awesome definitely better than my last mortgage with quicken. V.U. treated me like a family member instead of just a number.This of course is directly because of Keegan and Kelly they are an awesome team, what ever you guys are paying them is probably not enough!!!