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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,568

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 8,538 reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Was there through the whole process which was so easy

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

My husband, Michelle Bruner, retired from work due to disability, served in the Navy, Honorably Discharged of course. My husband and I couldn't have asked for a better group of individuals, who were warm and friendly, knowledgeable, and quick to handle snags efficiently and correctly,! We thank you for blessing us with such a team of professionals, they made it so easy and unstressful to buy a home.! And the Realtor, Susan Agee is an 8 out of 5 stars , as well! Thank-you

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Super simple process and Amazing loan officer

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4.5 out of 5 Stars
Would Recommend

Very helpful and friendly

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
Would Recommend

My advice to everyone: YOU SHOULD ONLY USE VETERAN'S UNITED for all you home land needs.
Mark Thompson

headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars
Would Recommend

Everyone was there to help me. Very prompt, courteous, and cared about taking care of me.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend
headshot image of Joey Philpot

Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

The team killed it with helping me navigate the process. Not my first home buying process, but the first time I've rolled a sale into a purchase. Top to bottom, stand out team. There's a reason this is my second time using VU!

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

4.5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

I would highly recommend VU to friends that are veterans.
My overall experience with the app sucked. It was extremely frustrating to log on.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars
Would Recommend

Working with Veterans United during my home loan process was nothing short of exceptional. From the very beginning, their team demonstrated professionalism, dedication, and a deep understanding of the unique needs of veterans. They made every step of the journey smooth, transparent, and stress-free.
Communication was top-notch—every question I had was answered promptly and thoroughly. They kept me informed at every stage, and I always felt like a priority. Their expertise and attention to detail gave me complete confidence that I was in the best hands possible.
What truly stood out was their genuine care. Veterans United didn’t just help me secure a loan—they helped me secure a future in a home I love. I’m incredibly grateful for their support and would recommend them to any veteran looking to buy a home. They deserve every one of these 10 stars!
Thank you, Veterans United, for making this milestone so memorable!

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

3.5 out of 5 Stars

The communication between underwriters and appraisers was terrible and prolonged time for closing.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

1.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

More Reviews

See all 442,568 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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