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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,362

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,159
4
33,516
3
5,555
2
1,711
1
1,421

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Showing all 2,997 reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

3 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

4 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
Photo submission from Kathryn B.

This has been such a great experience. I am 56yr old and never saw myself as a homeowner, Veterans United helped me to make a dream come true. This entire team took very good care of me and helped me understand exactly where I was in the process at all times. Their portal online is user friendly, therefore every time I had something on my to-do list, I would get an email. I highly recommend using Veterans United for your home buying needs.

Loan Officer: Scott Houin

NMLS# 1245877

0.5 out of 5 Stars

I am a disabled Veteran and let them know 0 down and 0 out of pocket for going VA. Well that didn't happen I paid the VA appraisal and Paid closing cost which in turn I was told pay it or loose the house. My closing cost went to 1800 then 3 days later it jumped to 2200. I told Shane Martin that I didn't have that to pay out of pocket and was told that's how it goes. My last home I did 0 down and 0 out of pocket with no problems this experience SUCKED. I will not have anyone I know use Veterans United.

Response from Veterans United

We appreciate the communication we've had with you and your agent regarding your closing, Donald. If you would like to continue those communications, please reach out to our Client Advocate team.

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Quick and painless. Process for refinance was easy. I will use them on future home buys.

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Very positive experience. Helped us through the process.

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
Photo submission from Brian P.

Veterans United worked great for me! The team was able to keep me informed and ahead of the game all the way! Thanks again!

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

I hope to never have to buy another house but if for some reason I did I would for sure contact Heather and her team. And I will recommend to anyone I know to contact her. Thank you all so very much for helping make my wife's dream come true.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

2.5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

For future home buyers you will not believe how easy it was working with this great team at Veterans United.The process of purchasing the new home was made very easy by this team who were are always ready to help and answer any questions that you might have from start to finish.You will not find a better way to buy nor a better team to work with, what a very positive experience.Thank you all for what you do and the great support that you provided us. :)

Branch Manager: Renee Young

NMLS# 546173

4.5 out of 5 Stars
Would Recommend

I have no complaints or problems. Wonderful people. Pleasant experience. Would use them again.

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Won’t go to anyone else for my VA home loan!

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
Photo submission from David J.

Veterans United is a wonderful company. As first time homeowners, the team made the transition very easy and any help that you needed. They were always a phone call or email away. They stay in contact with you from start to finish and even after closing. It has been a great pleasure working with Veterans United.The Jones's

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

I never imagined that I would be able to get a home loan at my age. Everyone I dealt with was very professional and courteous. They made getting my loan a great experience!

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

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See all 160,362 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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