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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,143

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 7,221 reviews from Kentucky

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5 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

If any veteran is looking at buying a house the team that helped me is an absolute must have. I thought buying a house would be a nightmare but they proved me wrong. They had me confident through the whole thing.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Awesome ppl to work with and went above and beyond to help us

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

4.5 out of 5 Stars
Would Recommend

I think I said it all in the above remarks. Overall, it was a remarkably quick smooth ride on a transition that can be quite trying much of the time. All the "Pro's" at yesterday's closing remarked at how fast this all went down.Thanks
Jeff

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Thank you all for patience and working with me and my wife. You were kind and understanding and we greatly appreciate it. Again thank you.

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend

Great group of people

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend

Overall great experience and service. It was a long and painful process but Jordan and his team was very helpful through the entire process.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Worked with a very professional team. The entire process was smooth as silk. This was not the first home that I had purchased but, it was definitely the easiest. The process from start to finish was just under a month.
Bravo Zulu to the entire Veterans United team.Thank you!
David Nash

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

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5 out of 5 Stars
Would Recommend

Everyone was so helpful and patient with all my questions and panick attacks. Best home buying experience I've had.

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

As a new customer I was not sure what to expect with Veterans United, I must say that my expectations where greatly exceeded. From initial contact and throughout the entire process, Veterans United were consummate professionals with a purpose and focus. We ran into challenges and rolled right into solutions, through each wrinkle I always felt like the customer and that Veterans United was purpose driven to see me properly taken care of. The App is a great tool giving both visibility and direction on my process with an easy to follow "To Do" list and clear and intuitive communications. The App also gave informative quick videos and answered to so many of our questions. I honestly have nothing but accolades and praise for Veterans United, thank you for an exceptional and enjoyable process!

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend

Great Team very informative and knowledgeable

headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

5 out of 5 Stars
Would Recommend
Photo submission from Paul S.

As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

3.5 out of 5 Stars
Would Recommend

Va lending fee is to high. I won't use a VA loan again

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

Great overall experience! Can’t wait to see where this new relationship takes us! Job well done!

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

More Reviews

See all 381,143 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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