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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

139,890

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,728
4
15,115
3
2,239
2
1,027
1
781

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Showing all 2,634 reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Great to work with

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United! Everyone was extremely knowledgeable and the customer service was awesome!

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
Photo submission from Gary P.

We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

I highly recommend VU they're very professional at doing there jobs

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Smooth process and excellent customer service from start to finish.

Loan Officer: Steve McMichael

NMLS# 616056

4 out of 5 Stars
Would Recommend

These guys made purchasing a home easy and hassle free.

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

This company made buying my second home amazing! I would do it all over again as long as I had Ryan and arlem by my side!!!

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Although we came into our home-buying journey with little knowledge of Veterans United, looking back now from the end, I can confidently say that if we had to do it all again we would choose Veterans United.

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Had an amazing experience buying my new home wouldn’t want to have gone through anyone else.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

I am so happy that I choose to experience this process with Jimmy and his team. From day one Jimmy was reassuring that his team would help and guide me thru the process. Ashley S. Just sealed the deal on making this experience even better. She was there to take calls and responded to emails during times that worked for me. Her quick response and guidance help to lower my anxiety about the process. I would suggest to any veteran looking to purchase a home especially a first home to go with Veterans United. It always felt as if I was getting personal top notch service. Thanks Ashley and Jimmy again !!!! I can't wait to make memories in my new home!!!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Very good people to work with

Loan Officer: Christina Gardiner

NMLS# 1450509

4 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
Photo submission from Donna S.

My Veterans United team was very professional and thoroughly answered any questions we had. I never felt out of control or surprised during the process because of my team kept me updated and the website was easy to use. I highly recommend to anyone!

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

We had a great experience with Veterans United. We were going through the moving process while also needing to turn in loan paperwork. It was so convenient to be able to do almost all of the paperwork on our phones while we were traveling and living in a temporary rental home without a printer. We were always in communication with our loan officer Dawn.

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

You wont regret trusting these professionals with your new home search.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

I was very nervous as I was buying my first home at 24 years old. The VA home loan made this experience very understandable and easy going. I felt confident in everything after they had walked me through step by step during this process. I was also concerned about signing my documents with having such a busy military schedule, but their online signing and support team made this the easiest thing I’ve ever done. I almost thought it was too easy to be true. Would 10/10 reccomend VA homebuying to everyone!

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

The whole process was so much better than I thought it would be. We still can believe how quickly we were able to move into our beautiful new home! Thank you all so much for your help!

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Working with Veterans United has been awesome, very knowledgeable and helpful

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Mrs. Kuster was a grear Home Loan Officer to me.

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend
Photo submission from William F.

Our loan officer Kathy Weston was the best. She answered all our questions,help me learn a lot about keeping our credit in good. I enjoyed working with her, y'all have a good employee .We love are house thanks so much Effie and William Frederick.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Everyone at Veterans United was very professional and made my first time home owner loan process quick and simple. Less than 3 weeks start to close.

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

At first i was a little worried about using Veterans United but boy am i glad i did. I knew nothing about buying a house after recently EASing from the Marine Corps. My entire team stepped up to bat for me and answered any questions i had and gave me more than enough information to confidently purchase my first home. To anyone thinking of using Veterans United as a lender all i have to say is you would be doing yourself a disservice if you didn’t.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

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See all 139,890 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.