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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

145,322

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
125,705
4
15,488
3
2,290
2
1,045
1
794

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Showing all 2,740 reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

I love these people so much. They put me in the lighthouse program and I didn't think i would ever get approved. They promised me if I did everythi g they said I would get approved soon. I followed everything they told me to the T. Now I have my own home. I LOVE YALL SO MUCH.

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
Photo submission from Gary P.

We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

This loan process was super easy and simple!! I processed everything online, so convenient!! Highly recommend.

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

I found it easy to use the secure website. Jessica worked closely with and the "to do" list kept me on track.Thanks

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Fast , Quick , Friendly...keep there website updated very good.

Loan Officer: Damien Shafer

NMLS# 449799

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Veterans United helped us to get our dream home at a great rate! They recommend us to a realtor that was perfect for me and my personality. Veterans United helped us through every step and helped us feel comfortable about each decision. I would highly recommend them to anyone looking to buy a house.

Loan Officer: Jeremy Carver

NMLS# 1455590

4.5 out of 5 Stars
Would Recommend

Jon and Adam were fantastic to work with for my home purchase. I would recommend them to friends and family.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

This is Jeremiah testing. Disregard.

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend

This is our second house purchase using Veterans United. Both times have been excellent and we highly recommend them to our friends and family. Excellent team to work with and get you into your dream home!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
Photo submission from Donna S.

My Veterans United team was very professional and thoroughly answered any questions we had. I never felt out of control or surprised during the process because of my team kept me updated and the website was easy to use. I highly recommend to anyone!

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
Would Recommend

The only thing that concerned me was the lack of communication between the funding company and me concerning the funds transfer and payoffs. I received no communications that the wire transfer did not take place and to expect a check delivered to my home via FedEx that did not require a signature.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

We highly recommended Veteran’s United. Their professional and caring staff will be there for you.

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Veterans United is the only way we will go for any home loan. This is our second journey with them and we have never been disappointed. Everything is clear, prompt, and accurate. Exceeded our expectations!!

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

It was very easy process and the staff were knowledgeable and professional I would not hesitate to use them again or refer them. I would search for Danny Freeman to handle my loan process. Thank You Veterans United

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Marty Gaddie is an amazing loan officer!

Loan Officer: Marty Gaddie

NMLS# 1745992

4 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

4.5 out of 5 Stars
Would Recommend

Veterans United does put the customer 1st.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Don't go anywhere else. At veterans united they don’t promise you the moon if they cant deliver! They treat you like family they share all the same feelings you will feel through the process they understand. Its bitter sweet its like a family i will miss now that we closed we worked so hard as a team and the outcome was wonderful so was the journey couldn’t of asked for a better experience thank you all!

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
Photo submission from William F.

Our loan officer Kathy Weston was the best. She answered all our questions,help me learn a lot about keeping our credit in good. I enjoyed working with her, y'all have a good employee .We love are house thanks so much Effie and William Frederick.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Anyone who says home buying is stressful has never worked with Veterans United. With cheerful and regular communication every question was answered, and every step explained.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Personally I would recommend any Veteran in the market for a new home to go through Veterans United. Or at least to contact them before they commit themselves to a loan agency in purchasing a new home. I think they would choose Veterans United because acquiring a VA loan is a lot of information gathering and Matthew and his team will lead them through it smoothly and quickly.

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Everything was simple and online. Very positive people to work with.

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

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See all 145,322 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.