Working with Veteran United in person I would do it all over again versus dealing with online.
At first it seemed like I had a lot of different people from Veterans United who were all on my team. Made it kind of confusing. I ended up only talking to Heather most of the time.
Craig and his team have worked 4 home loans for us and never fail. We’re thankful to have such a great team on our side. They also have good communication throughout the process.
The entire Veterans United Team guided us through the entire process from showings to closing. Although we had bought and sold homes in the past this was an invaluable asset to have in our back pocket. Codi was ever-diligent in informing us of the various documents needed for the purchase of our home via VU platforms "To-Do" list. This was certainly the most organized home purchase process that I have gone through.
Veterans United and their team absolutely are looking out for their Veterans.
I would highly recommend them for your next home-buying venture.Semper Fidelis
Kelly Almond, USMC '84-'94
Made the experience very easy an was very quick to close on everything. Everything was explained in detail super friendly and answered all my questions with straightforward easy to understand answers an was very quick to respond
Never once did we feel misinformed, bypassed left out of the information loop. We were able to navigate the website easily.
Had a great experience. I’m a returning home buyer because y’all make the experience a good one. Thank you!
I will always use and recommend Veterans United. This is based on my personal experience. The entire team is best of the best, and always there when you need them. Do yourself a favor, if you have the opportunity, give these guys/gals a call and they'll take care of you throughout the entire process.
This is the 3rd time I have used Veterans United and the process is always so easy!
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MAYBE A OUTLINE OF HOW THE WHOLE PROCESS WORKS WOULD HELP KEEP THE STRESS DOWN YES THE TO DO LIST IS GOOD BUT A OVERALL CHART WOULD BE GREAT..OVERALL RYAN AND MORGAN DID GREAT WE HAVE OUR HOME. I WILL BE RECOMMENDING RYAN AND HIS TEAM TO MY VETERAN FRIENDS
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
You all did a great job , the whole team , James and Pat Smith
We missed the close date. You had all the paperwork for 5 days and didn't look at it until the day before closing. The only way I knew we weren't going to close is you added a "task' to my "to do list" at 3:30 pm the day before closing, requesting more paperwork. This should have been at least a phone call. The next day Megan who I had been corresponding with would not reply to text or phone calls and turns out she was on vacation. This is a pretty stressful event and could have been avoided by looking at the paperwork early or at least communicating clear expectations and timelines. Doug was then able to get it done in a timely manner, but I had to be the one to put urgency on the situation.
The loan process was good until we got within 4 day of the closing date.