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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

161,017

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,682
4
33,620
3
5,573
2
1,714
1
1,428

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Showing all 2,682 home purchase loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Veterans United made buying our first home so easy. We were so pleased with how kind and helpful everyone was during our home buying process. We had an amazing experience with Veterans United and recommend them to any friends or family that would be able to use them.

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Prepare and have documents ready. The process is a smooth one so long as you’re prepared! Stick with this, the reward far surpasses the frustration of the home buying process.

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Short and Simple...Veterans United, BEST BUYING EXPERIENCE IMAGINABLE!!!

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from Dennis H.

Veterans United is a very awesome company my team that worked with kept me informed stayed on top and kept me on track through the whole process.Go team patty and Katie thank you all for everything and all of your help.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I just can't say enough good about the help and support we recieved! We were able to. Uy our dream home!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Brown

NMLS# 1706825

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

The complete process was new to me and the team from VU helped me out a ton. They made the process easy and enjoyable.

Loan Officer: Damien Shafer

NMLS# 449799

3 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

What I am about to write might sound like I am being paid to say this, but it is the complete and utter truth: The process of buying our first home was daunting to begin with as my wife and I had no clue as to where to start. We saw an advertisement for Veterans United and decided to see if they could assist. As soon as we stepped in the office, I could not describe the weight being lifted off my shoulders. We worked with Ashley Brown and she made this home buying process as easy as possible. From the first time walking to after the closing on our house, Ashley and her team made sure that we were always informed and answered all of the crazy questions my wife and I had. The professionalism and sincerity that we received during the entire process is unmatched by any other company that I have ever dealt with. I don't usually leave reviews but I felt this was such a great experience that people need to know that the people at Veterans United live up to everything great that has been said about them. I could not have imagined a better, faster or more fulfilling experience. My wife and I are homeowners and the only reason for that is the great people at Veterans United. I cannot express my gratitude enough to this team of true professionals. Thank you so much to everyone at Veterans United and I would definitely recommend anyone that is looking for a house to visit Veterans United and I can say with extreme certainty that you will have one of the best experiences as well.

Loan Officer: Ashley Brown

NMLS# 1706825

4.5 out of 5 Stars
Would Recommend

Would highly recommend Veterns United to any veteran looking for a home mortgage. The process is not that difficult to complete.

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Lizzie was awesome as well

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
Photo submission from Kathryn B.

This has been such a great experience. I am 56yr old and never saw myself as a homeowner, Veterans United helped me to make a dream come true. This entire team took very good care of me and helped me understand exactly where I was in the process at all times. Their portal online is user friendly, therefore every time I had something on my to-do list, I would get an email. I highly recommend using Veterans United for your home buying needs.

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

3 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

0.5 out of 5 Stars

I am a disabled Veteran and let them know 0 down and 0 out of pocket for going VA. Well that didn't happen I paid the VA appraisal and Paid closing cost which in turn I was told pay it or loose the house. My closing cost went to 1800 then 3 days later it jumped to 2200. I told Shane Martin that I didn't have that to pay out of pocket and was told that's how it goes. My last home I did 0 down and 0 out of pocket with no problems this experience SUCKED. I will not have anyone I know use Veterans United.

Response from Veterans United

We appreciate the communication we've had with you and your agent regarding your closing, Donald. If you would like to continue those communications, please reach out to our Client Advocate team.

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

4.5 out of 5 Stars
Would Recommend
Photo submission from Brian P.

Veterans United worked great for me! The team was able to keep me informed and ahead of the game all the way! Thanks again!

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Very positive experience. Helped us through the process.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

I hope to never have to buy another house but if for some reason I did I would for sure contact Heather and her team. And I will recommend to anyone I know to contact her. Thank you all so very much for helping make my wife's dream come true.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

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