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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,834

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,986
4
34,805
3
5,772
2
1,777
1
1,494

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Showing all 2,793 home purchase loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Zero money down, zero closing costs, and we closed within 35 days after we found the house we wanted. Job well done Veterans United!!

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

I will recommend VU to anyone I hear of looking to purchase a home.

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Alvis

NMLS# 373984

4 out of 5 Stars
Would Recommend

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Everything went through quickly and took no time to close on the house once we found the one we wanted. Everyone was very efficient, and helpful.

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

4.5 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Marty was super knowledgeable and the process was relatively fast! Marty has a calming personality and reassured us along the way. We can’t say enough wonderful things about Marty. Do yourself a favor and use Veterans United! Our only regret was not using them for our previous house we bought!

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

From the very beginning they made me feel welcomed and that they were there to make my experience a very good one. They keep me well informed throughout the whole process and made sure I understood all my options. And work great with my realtor. I commend Charlotte McClellan, Sonia Padilla, and Kris Blosser-Batey for all their hard work. They are a great group of people and I highly recommend using them.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
Photo submission from Timothy W.

No better place to go for your home loan.

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Ted, Crystaline and Michael was amazing people to work with. Most the time the home buying process can be a long gruesome, tiring and just down right unpleasant experience but they weathered the storm with me with only minor stress added to my everyday life. They answered any and every single question I had in a timely manner, which allowed me to be properly informed with each phase of the process. This was my first home buying experience and they ensured it was a smooth process. Lastly, I understood everything that was going on, and why every document submitted was needed, because of there thorough explanations. Thank you guys so much!!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

I had a great team starting with anne I didn't qualify at 1 st. But anne did not give up and say call me when you qualify like most Companies. she sent me to the help I needed. And when we got the approval she didn't rush or pressure me into hurry buy a house. She worked with me and told me take your time and find the house you want. And cause she didn't give up on me. I now own my retirement house . Thank you. From the Nunn family.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

We have used Veterans United for 2 VA loans now and have always been treated honestly and with great respect. We never were left in the dark wondering what was going on or what we needed to do next. Great company and awesome people working there.

Sr. Production Lead: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend

The underwriters should ask for everything they need up front with explanation. Possibly provide a extensive list upfront instead of asking multiple times for the same information. At times I felt like they didn't want to lend me the money. This was my 4th mortgage over 35 years with an impeccable credit score never missing or being late on a payment and if the request for all the information in the beginning of the process was requested I would have gladly provided it. Rachel and Stephanie were always available, helpful and professional.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Photo submission from Jarrod N.

Dorian made this process so much easier than we could ever imagined. He took away so much of the stress that we anticipated.

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Veterans United is a great program. If it wasn’t for their guidance, and all the information they have available it would have easily taken a while longer for me to have gotten into this home. The people at Veterans United were with me every step of the way, and I’m very grateful and very much appreciate all their help. I would definitely recommend this program to anyone who is able to partake in it.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
Photo submission from Dennis H.

Veterans United is a very awesome company my team that worked with kept me informed stayed on top and kept me on track through the whole process.Go team patty and Katie thank you all for everything and all of your help.

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend

I really enjoyed the process with Veterans United! They was fast and very quick to respond to any questions. I closed on my home in around 45 days and they made it an easy process. I would highly recommend working with them and my loan specialist was amazing! Just a great experience all in all. This was my first house purchase as well and they made me feel welcomed and always was polite.

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Veterans United may the home buying experience painless. Everyone worked well together and always kept me up to date throughout the whole process.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Thanks to Crystaline we got off to a good start and all the staff hung in there with us even when we had give up hope. I remember one time when we said we would take a break and we did for two weeks and then we started back up and it was like everyone was still there waiting and willing to help us.

Loan Officer: Ted Richardson

NMLS# 743121

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See all 167,834 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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