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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,766

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,082
4
12,360
3
1,863
2
836
1
625

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Showing all 1,791 home purchase loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

3.5 out of 5 Stars
Would Recommend

to much extra paper work

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Renee Young was extremely patient and helpful throughout this whole process. We had alot of speed bumps and she stuck in there for us to the end. She was professional and also very down to earth and realistic. Christina Douglas was also very helpful. She kept us on track when Renee wasn't in the office.

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend
Photo submission from William F.

Our loan officer Kathy Weston was the best. She answered all our questions,help me learn a lot about keeping our credit in good. I enjoyed working with her, y'all have a good employee .We love are house thanks so much Effie and William Frederick.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

Great Experience

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Don Neely

NMLS# 228094

5 out of 5 Stars
Would Recommend

Eric's team was the best team I have worked with, they were able to answer every question I asked. They also gave me information that I didn't even know to ask for. I would recommend them to every veteran that wants to purchase a home.

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

4 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

The ladies were so caring and helpful! It was my first time buying a home and the process was a breeze thanks to the ladies there!!

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend
John O

We wanted to thank Veterans United and especially our loan officer Anne Kuster for making our dream a reality. We must have asked a million questions throughout this process and she was very informative and patient with us. We couldn't have asked for a better experience and just wanted to say thank you for helping us on this journey to our forever home :)

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Patient, great communication, and very helpful.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I highly recommend Dan Hopkins and Bri Conkl specifically. Great team with outstanding communication every step of the way.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Barnett

NMLS# 1660739

5 out of 5 Stars
Would Recommend

My team from the lighthouse program to closing was absolutely amazing. I have heard many horror stories about buying a home. My team made it so smooth. I never felt stressed at all. Probably the easiest process I have ever been through.

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

0.5 out of 5 Stars

Not very transparent. Could not get quesrions answered. Everything i was told was the opposite.

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

4 out of 5 Stars
Would Recommend

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

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See all 108,766 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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