Ashley and Olivia were absolutely amazing, answered all of our questions, kept us updated and informed every step of the way.
I already recommended my cousins dad to try veteran’s united.
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
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Mis Bailey is just awesome . Could not have gotten through the process without her. She is the employee ever employer needs. Just wonderfully. You are blessed to have here
Very professional, kind, and expedient.
Honestly, the loan officer was not truthful upfront. Even when first contacted the staff became aggressive, and later into the ordeal I surmised he was bamboozling me about interest rate, which I was adamant I didn't want to buy ! I verbalized I was just to buy the home outright with cash, which was met with more salesman tactics. It was round & round of garbage about V.A rates changing everyday & when I spoke with other loan officer I was told the rates were at the rate 5.25 without buying points! But all I got from your agent was locked it in , never mentioning $7000 charge was not in my interest , and I surmised after seeing my bank statement, I felt targeted as if to loan sharking. That loan officer never answered the last e-mail on all my concerns about unfair lending with VU and all my concerns when I saw estimate went from 23, 000 to $29,000 ...fraud.
The whole interaction w my loan officer & VU personnel stressed me out! I really don't have anything positive to say about my experiences with VU and will have my concerns addressed further.
Could have done it without my Team!
Team Kait & Team Katie
everyone was awesome and I would do it again anytime
Process was made easy. If I had a questions it was answered promptly. If it was something they wasn’t sure about they would find out and respond immediately. United veteran’s Team Ken and Jenny were awesome to work with. Would definitely look forward to working with them again in the future if needed. I would highly recommend them.
I started working with Ross Mclanahan and his team at Veterans United about 3 years ago and just couldn’t find the right home. They helped me navigate through 4 different choices in just the last 6 months. They were always available, and when they couldn’t take my calls they would call me back within 15-30 minutes during business hours. Oftentimes they would stay late to assist me. When I got frustrated they maintained professionalism and went above and beyond. Ross went well beyond what I expected and got my rate down to something in the 4% with what I can only call “imaginary money magic.”
This was the easiest closings I been through. 10 out of 10 all around.
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We are very pleased with the service that was provided for us to purchase our new home. We will definitely refer for future business
Blake Thompson was on it and was always there every step of the way when he is needed.
Perfect 10 totally would recommend Veterans United....our closing went smoothly...thanks Angela.Hake@veteransunited.com and Emma.Loyd@vu.com
The team was easy to get in touch with with and helpful with all questions during the process
Had a wonderful experience.
Ken, Natalie, and Brandon were all amazing! Ken was the one I dealt with the most and not only did he answer calls after hours, he coordinated directly with my realtor which was a tremendous help to us since we are overseas.
