I love my entire team. They are the finest group of people to work. I love you guys. We love you guys. Thank you from the bottom of our hearts.
Ken, Natalie, and team went above and beyond, after I asked them to get involved midstream of my mortgage. They went from the starting point of the mortgage to a conditional approval within about a 72hr window and had us at the clear to close within a day of the conditions being resolved.
Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.
Very helpful and patient they made sure i understood everything at cc all cc ateps cc and i loved the house warming gift they sent. They are very courteous and professional.
Blake and his team have been with us since day 1 of buying a house. They checked in regularly and made a large business feel small and easy to work with.
It was great working with Katie, and her team are very professional, and y’all made this transition the smoothest and fastest that I ever known and me and my wife we think y’all very much. Please continue to do great work for other veterans.
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The team did a fabulous job and even when things got shaky with the seller, they stayed upbeat and helped walk through it
Awesome
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
My team was very helpful. Randy Groner superseded the expectations I had. Always available ready to help. He was thorough in his assignment. He is a man of his Word. He was a God send. He really made this entire process alot easier to be accomplished. I would work with him again.
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Ta’Tianna and her team have been absolutely amazing! 100/10 would recommend to any veteran buying a home!
Could have done it without my Team!
Team Kait & Team Katie
Greg under estimated closing cost and monthly mortgage. I asked for a 15 & 30 year mortgage estimate. I received the 15 year but had to call for the 30 year. It took about 2 weeks after several calls.
Wasn’t happy
Response from Veterans United
Hey Ralph,
I'm sorry to hear your experience left you feeling disappointed. I understand how important it is to have a clear picture of your estimated closing costs and monthly payments when making such a big financial decision. Having to follow up multiple times and wait weeks for the information you requested only adds unnecessary frustration to an already complex process.
While estimates can change as loan details are finalized, I know that doesn't take away from the importance of timely communication and setting clear expectations. I'd appreciate the opportunity to learn more about your experience and address any lingering concerns. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The whole team was fantastic. They were leading me every step of the way. Always available anytime I had a question, and I could really tell that they care about the people they do work with. Everyone was great and I will definitely recommend them to anyone looking for help buying a home. I couldn't be more appreciative of every single team member I worked with
