This was my first time buying a home. And working with veterans United was frustrating at times. There was a lot of times that I didn’t know what was going on and I couldn’t get a straight answer from them. Or if I had a question, it would be almost a full 24 hours until that question got answered for me. That was very frustrating because we were already on a timeline and I made them very aware of that timeline, for example towards the end, when I needed to know how much cash to close I needed. They were very hesitant and slow on getting me my closing disclosure with my cash to close on it, which I needed in order to submit a loan request from my TSP retirement plan. It was a three day struggle, trying to get the closing disclosure from them, which then caused us to be late in closing on the house and because we were late on closing on the house we needed to rent from the sellers until the time that we closed, there was a lot of good things that happened as well. I absolutely loved their attitudes about everything and how they did always have an answer for my questions.
Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.
It was an absolute pleasure to work with your team. Top to bottom they exceeded my expectations.
Connor and his team have been amazingly helpful through the entire process. Always responded quickly and gave good information and options.
Nothing but good things to say about Ben, Kara, and Cole. From the very beginning Kara helped out get my credot where it needed to be while Ben and Cole made the rest of the adventure smooth and as stressfree as they could.
Outstanding. Helped me every step of the way. Couldn’t have gone better.
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Man I can't stop thanking Mr. Joshua Hughes and the Veterans United team for bringing joy into the lives of me and my family members. This dude is the real deal. Honest and on point with every step of the home buying process. He truly is a 5 star General in my book. I'll go to war again and again to secure this gents freedom, and you can take that to the bank. Thanks again brother for your support and expertise. Dammit Man you ROCK. 🙏🏾
The entire team was awesome!
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
This process was smooth and the team made it very comfortable for me to make it to the finish line. I am very grateful for Veterans United!
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Everyone I worked with was knowledgeable and friendly and helped me to work through anything I needed to be able to close. Aaron especially was with me every step of the way. Being a new homeowner I was nervous an anxious about some things but Aaron always had answers and solutions. I really felt he care about me as a veteran and a person getting their first house. I would recommend him to everyone I know.
It was an absolute pleasure working with my whole team!!! I felt a part of the family from the first phone call with Randelle, all the way through the final “to-do” and see “Cleared to Close”!!!!
Awesome service. Very professional. Did what was needed to take care of us.
Could have done it without my Team!
Team Kait & Team Katie
Only minor point was getting the final numbers that I needed to know. The VU service was exemplary and made this overall excellent experience.
