Haley and Danielle were incredible. It was clear that they truly cared about us and our experience.The underwriting team, however, I wanted to say horrible things too. Everyday, it was some new bullshit thing they had never mentioned before that they needed in order for us to close. Sometimes, it was even something we had already provided. We closed 2 days late because the underwriting team couldn't get their shit together, resulting in additional hotel and moving truck expenses. I hope they step on a lego once a day til the end of time.
They worked with us and were always ready and answered whatever questions we had at honestly any time past working hours too! Great team made the experience easy and enjoyable!
My family's refinance was complicated by a Title V inspection that went south. However, my team guided us through the process. I can be a bit difficult to work with, but they never gave up. And in the end we succeeded. I would recommend Veterans United to anyone who asked.
Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!
Veterans United was an absolute pleasure to work with.. My whole team kept me informed with every step of the process. It was a lot easier to navigate the purchase of my Condo I couldn't have done it without them I am so thankful for all their help and continued support. Tom.
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As a first time home buyer I feel so lucky that I found Veterans United. I Worked with Billy and Jordan and they were both exceptional! They were both very easy to talk to, answered all of questions and truly cared about helping my family purchase our dream home!
My loan officers and the team at Veterans United have been amazing to work with. They’ve been reliable, supportive, and consistent throughout the process.
I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.
I have never received such support and assistance, in some cases motivation when needed by any other organization. Veterans United was absolutely outstanding from beginning to end. Special shout out to Zackary Nixon! Dude was a stud all around.
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Torri was an absolute gem from start to finish. She had phenomenal communication, explained the process every step of the way, and had such a fun and kind personality. She’s incredible!! Jenny, the loan coordinator is awesome too!
The process is long, but worth it in the end. Ask for Matt or Becca; they do not disappoint.
Everyone that helped me answered all my questions, and gave me a lot of clarity on buying my first home!
awesome experience.!!!
