Veterans United made the entire process uncomplicated and clear. I really felt like I had a whole team at my 6, ready for any questions or concerns.
Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!
everyone was polite, and professional. always answered my questions promptly.
Phenomenal team, excellent and receptive service, and always quick to answer my questions. Sam S. and his team were great!
It went really well with Veterans United and I will absolutely recommend.
Everything and everybody was great- it was all super easy and the only problems came from the people I was buying from never and issues or difficulty with Masor, or Kara at Veterans united- they were always available and answered anything and everything whenever I bothered them. The only thing I didn’t like was being offered security services, or other services from businesses outside of buying a home. When I originally got my pre approval I marked that I didn’t need or want help changing services over such as electrical or gas etc. I never once asked for a call in the middle of the day when I’m sleeping for work at midnight about if I want a home security service to contact because it’s veteran owned. I get offering the services- some people have trouble doing things for themselves or are inexperienced, but when someone says they’re good that should be it. Otherwise I’ve already recommended Vet United to two friends and another who wants to refinance.
I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.
Very excited about closing on my new Lake home. That being said, I’m inclined to rate VU team with a 10. In this case however, they were truly great in every respect from my questions and helping me to understand my options moving forward through the process. I asked for a fairly quick closing and they made it happen. When you don’t understand the complexities and process in purchasing a new home, it takes a dedicated team of professionals like Veterans United to make it happen for this very happy veteran. Well done all of you, it’s a solid 10 from me. Thank you, Ralph S Falls
They are very, very thorough. I appreciate Clinton Dunlap to the utmost his character and patient should be applauded. I applied him thank you guys very much.
The staff (Jeff, Sarah and Natalie) were, from the start, responsive, professional and knowledgeable. They were great to work with and felt like we were a team working together toward a common goal.
Veterans United made the homebuying process easy and stress-free. They responded quickly anytime I had questions or sent messages, and kept me updated every step of the way. The process was smooth, straightforward, and efficient. I truly appreciate their professionalism and would absolutely recommend them to anyone looking for a reliable lender.
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Im a planner and Amanda and Taylor helped keep me up to date on every move during this process. The transparency and customer centric experience really personalized the experience for us and we are so appreciative of it as young home buyers still figuring everything out!
Chris and the team were great! Thank you for everything!
The process is long, but worth it in the end. Ask for Matt or Becca; they do not disappoint.
