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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,963

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,741
4
34,317
3
5,682
2
1,755
1
1,468

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Showing all 1,640 home purchase loan reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

My wife and I work long hours and this entire process was so easy. I would recommend their talents to anyone looking to buy a home who wish to deal with a team of professionals who respect your needs and time.

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

I was really apprehensive about reaching out for a home loan, but everyone, from the Veterans United staff to the Real Estate agent they recommended to the lawyer and home inspector were helpful, courteous and accommodating. They made a difficult time in my life less horrible by their professionalism and overall courtesy. They made me feel like I was their only client and guided me all the way to closing. I have a home of my own! Thank you so much!!

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Veterans United Has made the worrisome process of homebuying painless,stress-free, and an easier experience than I could of asked for. when I first started the homebuying process my credit wasn’t where it needed to be and veterans United help get me where I need to be to purchase a home. They definitely put veterans and family first and I would highly recommend any veteran who’s looking to buy a home to go through veterans United. No matter what past concerns or issues you might have they will definitely work with you and put you in the best position to achieve the home of your dreams.

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

So easy and efficient when it came to my loan found a house and closed in under a month. Never thought it would be that easy

Loan Officer: Stefanie Snow

NMLS# 1116265

4.5 out of 5 Stars
Would Recommend

In my experience, VU had a high interest rate when compared to other lenders. If you have good credit and good income, search around and try to work with VU to at least match competitor quotes. I found that worked in my case with my loan specialist, Mitch Casteel, who was very accommodating.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey G.

You can't go wrong with Veterans United Home Loans! They made my application to closing process a breeze. Their thoroughness in research, took care of a title issue that could have become a problem in the future! Great thanks for all their support!

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Buying a home is very stressful,but with Veteran's United the process is straight forward and they are there for you every step of the way. A+ rating!!!

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

These guys had a lot of patience and made my wife and I very comfortable. They gave us constant updates and always got back to us in a timely manner.

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

Veterans United has provided me with my home purchase for the second time. I was in the mortgage industry in the past and highly recommend veterans United due to their organization, communication, and timely responses. They stay on top of the loan process keeping everybody informed and on time.

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Jenny Love was another integral part of my homeownership journey. Jenny Love made it possible for me to stay on track and get to closing on time.

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Veterans United while not located nearby always felt open and ready to help my fiancee and I. My fiancee was a first time homebuyer and was very concerned with the specifics of the loan and the process. The entire team was so confident, knowledgeable and helpful that even in the midst of our simultaneous departure for training exercises just days before closing we knew we would be ready and set for success. The day of closing our attorney and real estate agent had financing and all the documents ready so when we arrived it was just a couple of signatures and a set of keys to our new home! Couldn’t be happier and more relieved to have used Veterans United and if we ever relocate we plan to come back again.

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Appreciate all of the hard work that the entire team offered. I highly recommend Veterans United.

Loan Officer: Katy Reeder

NMLS# 1246356

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Schnurbusch

NMLS# 1813273

4 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
Michael Labo

I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.

Loan Officer: Chris Shoemaker

NMLS# 1313759

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

I have already Referred my son to John for a Great veterans United experience.

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Efficient communicators. Simple and easy application process. The fact that EVERYTHING is online is fantastic. The portal is really straight-forward and a great feature for notifications, updates, and tracking. 10/10 would recommend. Multiple loan types available, too.Whether you want a traditional 30-year or something else, it is not difficult at all to find, vet, and approve your loan types or requests. If the VA ran this well, none of us would have any problems.

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

The team at Veteran's United are true ROCKSTARS! This team is what everyone should hope for when dealing for a lender for home purchases. I've purchased 6 homes in my lifetime, the last 2 with VU, and I would never go back to another lender for my home buying needs. The VU Team really knows that Veterans and their Families deserve the best, and VU certainly brings the best to the table!Thank you!AngiAngela M. GordonSergeant Major (Retired), United States ArmyMilitary Police Corps Regiment

Loan Officer: Dan Kelley

NMLS# 976450

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See all 164,963 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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