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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,986

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,500
4
36,092
3
5,989
2
1,843
1
1,562

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Showing all 1,736 home purchase loan reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

Courtney helped us through the entire process by explaining what we needed every step of the way. Every time I felt overwhelmed, she reassured us that we were going to be ok. I want to thank her for her outstanding dedication and help she provided

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Truly authentic experience.

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

My experience was way beyond great it was outstanding Mark and Shawn were great and I wish to thank them both

Loan Officer: Shawn Hall

NMLS# 1810151

4 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

This was my second time working with Jeff and I felt confident working with him as my loan officer. Jeff knows all of the ins and outs of VA loans, as well as the process that goes along with securing them. He worked very well with my broker and my attorney, and I would highly recommend him to anyone who is interested in VA mortgage.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey G.

You can't go wrong with Veterans United Home Loans! They made my application to closing process a breeze. Their thoroughness in research, took care of a title issue that could have become a problem in the future! Great thanks for all their support!

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Andy made our home buying a very enjoyable experience. Andy was so pleasant to work with always going out of his way to answer any questions we had always made us feel like we really mattered and kept us from getting stressed out.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

4 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

3.5 out of 5 Stars
Would Recommend

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Very helpful throughout the process, always kept communication with me to help the process go smooth.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars
Would Recommend

Every one was very accommodating and patient with all of our questions as first time home buyers.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

This will be my 3rd house with Veteran United. First 2 were the easiest thing ive ever done. Much easier then buying a car. The 3rd was a little rocky due to some complications on MY end, but Lee, Mark and there team stuck by my side tipll the end telling me we’ll get through this. An we did. There amazing people and I couldnt have done it without them. Thank you very much.

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Although the first contact person with Veterans United was not a good match for myself, . Veterans United never dropped the ball they kept the process on target and moving. I wish the best for Veterans United and completely support your mission, HOOAHi!

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

I originally applied for a VA loan through Wells Fargo. The mortgage company I used for my first home, and through whom I never missed a payment for 15 years. The amount I was preapproved for through Veterans United was $70k more than Wells Fargo. That was my first clue that VU was the loan company for me and my family.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
Michael Labo

I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

We cannot say enough on how well we were treated and helped every inch of the way!!! We learned a lot when looking for that dream home. We knew absolutely not thing nor what is involved in picking and buying a home. But you have one special smart well professional man name Ben Murphy that we can't say enough about. He had all the patient's in the world plus taught us so much that so many people don't even know. We for sure are spreading the word plus gonna refer people to him for how great he was. In the end it was as if we knew him all our life. That's how great him was. I don't think you could get better than how we were treated and how smooth the whole transaction in buying a new home. Very professional and educational that's for sure...... Thank You So Much For All That You've Done For Us!!! We are extremely HAPPY!!

Loan Officer: Ben Murphy

NMLS# 1861943

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Amazing company. My favorite part was the convenience of the website and how easy it was to document information for my home loan. As with Josh, Bethany Korte also did an amazing job helping me through this process. Very friendly and caring professionals!

Loan Officer: Josh Kaplan

NMLS# 1312511

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See all 175,986 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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