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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

163,956

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,967
4
34,136
3
5,647
2
1,745
1
1,461

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Showing all 859 reviews from Maine

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5 out of 5 Stars
Would Recommend

Veterans United has been amazing to work with. They walk you through the process and always available if needed. Thank you for making our home buying process easy. Would highly recommend.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

My experience with veterans united was fantastic! I had applied for a home loan through a few institutions, shopping for rates. Justin was the only one to reach out personally from any of the other lenders. I had decided to go with navy federal and the only reason was because they were promising a lower rate. Justin had followed up with me and assured me they could get close but not as low so he understood, and let me know they were still there from a customer service aspect, and would be ready if we changed our minds. While working with navy federal trying to submit an offer for one of the homes we were looking at we were not able to reach them on saturday. The office was closed, the loan manager i was assigned to had his personal phone off (when he stated I could reach him anytime at that number, even weekends). Our realtor mentioned she has had issues with navy federal in the past with similar situations, and at that point it was a no brainers to reach back out to Justin. He was very professional, understood the situation, and helped right away. We were able to submit the offer that same day, and even though we did not have that offer accepted it began a very smooth process for us. Justin frequently reached out to follow up, or if I ever need to reach him he was available or would return my calls shortly after. He answered all of my questions, as well as informed me of things I was unaware of, and made this entire process enjoyable relieving a lot of stress.

Loan Officer: Justin Brinker

NMLS# 1312517

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Lionel L.

Veterans United made it possible for us to achieve something we thought was impossible, from setting us up with the lighthouse program to get my credit where it needed to be (thank you Charlie Holobach), to the final paperwork, they made this process a lot easier.

Loan Officer: Matt Colgin

NMLS# 1374345

4 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

excellent to work with

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

I would recommend veterans home , to any veteran and a living situation that wants to upgrade there living arrangement , extremely responsible individuals that woked hard for the veterans over the top best!

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Good knowledge,excellent VAFirm

Loan Officer: Cooper Allen

NMLS# 170363

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

2.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
Photo submission from Adam B.

It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Veterans United from the very first contact was supportive and informative. Our team Aimee and Kristin consistently went above and beyond to ensure our process was on track and we were ready to close within 30 days. They are truly passionate about what they do and understand what it means to the potential homeowner to be buying a home. This is our dream home and they made it happen!

Loan Officer: Aimee Hall

NMLS# 361642

2.5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

It was a pleasure to work with eric and his team.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Only one small quirk. The requirement for a water test chain of custody was not made clear. This forced us to repeat the water test multiple times. Expensive and inconvenient. This delayed closing by 4 days and cost me several hundred dollars extra. Please inform buyers that the water test must be both taken and transported by an uninterested third party.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Fast to answer questions and keep you posted on all aspects during the home buying process.

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

You guys were awesome I would use your lending institution again in a heartbeat and I would definitely recommend your services to my veteran friends!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I couldn't have gone with a better company! Just a couple months ago I was searching for a lender online when I came across an ad for Veterans United and after looking at a few reviews I gave it a shot and started the pre-approval process. I was fortunate enough to get a great team from VU who set me up with a great local realtor and off to the races! Today I closed on my new home and shortly after received a "Congratulations" text from my loan officer! James and Lindsey from VU were a huge help along the entire way and made everything go very smoothly. Thanks to Veterans United and the amazing team they set me up with!

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Aimee knew additional information about being a veteran that will help us to save money that we didn't know ourselves! She would point out various programs as we went along the process of qualifying to purchase our home. I would 💯% work with her and Kristin again!

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
William B

Thank you, Rick Bridgman for getting us our home of our dreams! Without your help, hard work, and dedication we wouldn't be standing here! Me and my family are forever grateful! We have referred numerous friend and family members about Veterans United! You are a great loan officer and you, and your team made our dream become a reality! Thank you and we will definitely seek you in the future for any and all of our mortgage needs!

Loan Officer: Rick Bridgman

NMLS# 98981

2 out of 5 Stars

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

I am proud to part of the Veterans United Family.

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend

Had a great experience and they all worked well together to get the job done... thanks

Loan Officer: Rachel Bruce

NMLS# 951471

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See all 163,956 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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