It was a very easy and pleasant experience.
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
Dainel was great and your company has a get as in him. God Bless blessings Theron ChristBalling😀😀😀
Andy, Miss Rebecca and all support staff At Veterans United are extremely dedicated to the Veterans of this wonderful country we live in. They made our Home buying experience seemless, no matter what your concern or question my be they will have the answer and guide you through the daunting process of purchasing a home. We are forever grateful for there loyalty and professionalism.RespectfullyMark & Holly RogersBowdoinham Maine
As a first time home buyer, I don’t know what’s what and when to do what. At first the to do list was helpful and showed me what I needed and when I needed it. Towards the end of the process everything was pressured and unexplained. Working with two people who don’t communicate clearly made it more difficult for me and my husband. One minute they need bank statements immediately and the next they already have all the information they need. Whenever I thought I had given them what they needed, something else would pop up. Money that should have been legitimate to put towards the house was not acceptable. If we knew cash wasn’t acceptable in the first place we wouldn’t have done it that way. There was no explanation to why the cash wasn’t ok. If more information was explained to me during the whole process it would have been easier for me and for Veterans United. I felt like I was jumping through hoops and overly stressed with the last few days before closing. Not even knowing if we would be able to close in time. We were told Monday morning that we would probably need an extension. Then later that day all of a sudden everything is good it go to close on time. Which was good, but a straight answer would have been appreciated. I called multiple times and asked what else was needed. When told there was nothing, I would then get an email stating something new that was needed to move forward with the loan. Nothing was clear and it made the entire process awful for someone buying their first house. Maybe Veterans United would be easier for someone who’s already gone through this process, but not someone like me, who has never dealt with any of this before. I would not recommend Veterans United to anyone I know.
Response from Veterans United
Carli, your feedback is very much appreciated. It is our desire to carry out the VA lending process with genuine care, respect, and professionalism to each and every client. Our commitment to serving you is unwavering. It is clear from your comments that the path to homeownership presented unexpected challenges, and we understand the stress that resulted from conflicting information. We hope that you are doing well in your new home and that our commitment to learning from our mistakes will help others in the future.
I have had the best service from start to finish. Everyone from Veterans United Home have been attentive, thorough in what had to be done to reach my goal of buying a new home.Chris has been perfect throughout my process. If I had any questions, he would answer me right away or get back to me quickly. He was very kind and thoughtful throughout, always making sure I was on track and getting what I needed step by step.My realtor that Veterans United provided me was great too. Sue showed me all the places I wanted to see, even on late nights and weekends. She knew what I was looking for and got me into those homes. I was under contract before I knew it.Everyone was great!!! I couldn't have asked for a better team of people to get me into my new home. I appreciate all they do and what they have done for me.Thank you all,Cleo
Had a great experience with Veterans United!
Devon and his team made our home buying a very positive experience. They had all the answers and quick to respond. Thank for our new home.The Pratts
Thank you, Rick Bridgman for getting us our home of our dreams! Without your help, hard work, and dedication we wouldn't be standing here! Me and my family are forever grateful! We have referred numerous friend and family members about Veterans United! You are a great loan officer and you, and your team made our dream become a reality! Thank you and we will definitely seek you in the future for any and all of our mortgage needs!
My loan team was easy to work with, quick to reply to any questions or concerns. The entire process was easy, why go anywhere else?
The team I had was great and I thank them so much for all they done
The best home loan process available to Veterans! Prompt service with all questions and requests, and the home loan process is explained in great detail on their website. I am a returning customer, and my second time obtaining a home loan was even easier than my first!
AJ SQUARED AWAY TOP NOTCH USMC SEMPER FI
100% reccomend working with Veterans United through your VA home loan purchase. They are knowledgeable, professional and will help you through every step of the way.
It's been a great experience working with Veterans United to purchase my home. They worked with me every step of the way and got me into a wonderful house where I plan to make many happy memories.I highly recommend these folks and can't thank them enough for allowing me the opportunity to continue living near the coast.