The entire team was amazing. Between my loan concierge, Ms. Chasity Williams, ensuring that I understood the process to the coordinator, Mr. Aaron Esterle, and his team, Zach, and Rachel. Every single member of my loan coordination team is without a doubt, the best at what they do. Zach and Aaron were extremely helpful in making sure I understood where we were at with the process at all times. If I could, I would invite my entire team and every staff member they worked with to a barbecue at my new home, if it weren't about to be winter near Canada. Seriously. 10/5 stars above and beyond exemplary service from the entire team.
Everything ran quickly at the start, slowed a bit in a minor fit and start, then picked up. Everything necessary was supplied quickly and responded to when dealt with. Quick response to questions and differing quotes, ideas and circumstances. Ultimately everything was completed within 2 days of target date
A steam line service with a great app. Do the to-do list and watch your team make the magic happen. If you're ever confused a simple call text or email your team has your in a quick timely manner.
Matt and his team went above and beyond to get my family and I into our new home! They exceeded our expectations at every milestone.
Thank you so much to my Veterans United team. Never stop being great. Other veterans need you just like I did! It was over the top great!! I never want to work with another company or group of people again!
They do great work,even when they get aproblem with the regs and hoops that others cause.thank you for all the help.
Veterans United and the team that just helped us did a fabulous job. Obstacles were overcome with professionalism and understanding. To-do's were generated quickly and closed out as soon as the information was provided allowing a seamless progression to closing. Josh,Brian,Derrick and Myles will always have your back and know the business in and out in multiple States
Having not purchased a home since 2007, I was apprehensive about the process. However, Mike and his team at Veterans United demonstrated exceptional professionalism throughout the entire transaction. They treated me like a friend and not a customer with the utmost respect and empathy, addressing all my inquiries and providing comprehensive explanations. As this will be my final home purchase, particularly as I approach retirement, I am deeply grateful for the team’s unwavering support in facilitating a seamless and comfortable experience. I extend my sincere gratitude to everyone involved.
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Jessica and Bill had my back at every turn in order to get my home loan approved. Their hard work and guidance on what I need to bring to the table for the loan to happen was done with professionalism and a touch of a family. They are the best, and I won't forget them.
Everyone got back to us quick and was very helpful.
I can honestly say I would use VU again just because of my team. I think there was one time in the entire 34 day process that I didn’t hear back from them in under 10 minutes. Incredible work and an early closing! Very happy
Big shout out to Justin and Jared for helping us buy our first home! We are so happy! Thank you for making the process so easy and smooth!
The entire home buying journey was a bit overwhelming at first but I had a great experience with my team they were able to make it a lot less stressful by keeping me in the loop and standing behind me every step of the way great job guys and gals
The VA should be allowed to reassign VA appraisal agents when scheduling becomes an issue. We had to keep asking for employment extensions due to the appraiser not being reassigned. I feel that there should be a time line in which an appraiser has to complete the appraisal to allow closing to happen on a certain date. It makes it very frustrating toward the end of everything, even after being approved through underwriting, to have a closing date change multiple times due to one person.
Everyone I worked with was A+
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Dan is absolutely amazing, this is my 2nd time buying a home with him. Always there to answer any questions. Thankyou again for a great home buying experience!
Mike and Shawna was always quick with an answer to whatever question I had. They were very supportive, calling and walking me through the parts I didn't understand. I always felt like I was their only client.
The guidance and help all along the way was very helpful.
We could NOT be more impressed with and thankful for our team at Veterans United! They ALL went above and beyond for us to get from our house hunt to closing on our dream home. They were so quick to respond to any question we had. We filled our every need with such care and speed. We felt like every single one of them were in our corner from start to finish. And they are amazing individuals all the way around! Thank you all from the bottom of our hearts, for helping our family achieve our forever home dreams! We appreciate you all more than you could ever know!
Aaron and the team was amazing they took care of me and my girl and walk me through the whole process with kid gloves thank you so much and have a great day
The process of buying my house was made so easy thanks to the team at VU!
