Only one small quirk. The requirement for a water test chain of custody was not made clear. This forced us to repeat the water test multiple times. Expensive and inconvenient. This delayed closing by 4 days and cost me several hundred dollars extra. Please inform buyers that the water test must be both taken and transported by an uninterested third party.
Fast to answer questions and keep you posted on all aspects during the home buying process.
You guys were awesome I would use your lending institution again in a heartbeat and I would definitely recommend your services to my veteran friends!
I couldn't have gone with a better company! Just a couple months ago I was searching for a lender online when I came across an ad for Veterans United and after looking at a few reviews I gave it a shot and started the pre-approval process. I was fortunate enough to get a great team from VU who set me up with a great local realtor and off to the races! Today I closed on my new home and shortly after received a "Congratulations" text from my loan officer! James and Lindsey from VU were a huge help along the entire way and made everything go very smoothly. Thanks to Veterans United and the amazing team they set me up with!
Aimee knew additional information about being a veteran that will help us to save money that we didn't know ourselves! She would point out various programs as we went along the process of qualifying to purchase our home. I would 💯% work with her and Kristin again!
I am proud to part of the Veterans United Family.
Had a great experience and they all worked well together to get the job done... thanks
I had my moments of thinking this would never happen. But my loan person kept me staying the fight. I'm glad to have served my country and proud to have met these people.
Plan for a long wait in regards to the VA appraisal time frame.
If there was any other company to go to I’d choose VU a hundred times over! Thank you to the whole team!
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
Having gone through the home buying process several times before, this was by far the best experience I’ve had. Not only would I use them again, I have recommended them to several family members. Veterans United has set a new standard for the rest to follow.
This is my second mortgage with VUHL and I would not recommend anyone else. They know how to get all of the information that is needed. They are understandable, easy to work with, and most of them are vets themselves so they really know what they are talking about.
We have used veterans united twice now and wouldnt think of going anywhere else. They made this process as easy and stress free as possible. I would recomend Jon McCarty and his team to anyone.
Thank you, Rick Bridgman for getting us our home of our dreams! Without your help, hard work, and dedication we wouldn't be standing here! Me and my family are forever grateful! We have referred numerous friend and family members about Veterans United! You are a great loan officer and you, and your team made our dream become a reality! Thank you and we will definitely seek you in the future for any and all of our mortgage needs!
It was a very easy and pleasant experience.