Mike & Lora were phenomenal.When I first was trying to get approved, Mike was patient and kind as I was getting strung out by another lender. He saw me through some very frustrating experiences with that lender.Lora came along further in the process but didn’t let me file stay stagnant when roadblocks came my way. Since I came over the VU with a purchase agreement in hand, there was no time to waste and she saw to that.Mike, also, as we were nearing the finish line and just needed a VA appraisal to score kept calling the department of veterans affairs together basically daily for 2 weeks. On one occasion staying on the line for over 2 hours well past normal business hours. Can’t say enough how much his efforts meant to me.
I fully trust Marcus Cossgrove and his team with my home refinancing needs. Marcus keeps me appraised of what is happening, and never makes me feel as if any question is a silly one. I have said it before, and will again. Marcus is amazing!
This is the second time that Clayton has helped me and both times he was awesome. Taylor and Brayden were great too. I will be back again.
My whole team did a phenomenal Job! 10/10 I highly recommend Veterans United to anyone seeking to purchase a home! The team is lovely, and does an outstanding job at what they all do!
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
They made my first time home buying experience smooth. I was very pleased with with their expertise from the beginning with getting my credit in line to where it needs to be to securing the loans and approval to buy a home to finding a great realtor in my area that was able to meet my needs and wants. Josh DeLeon was fantastic and would recommend anyone to him and the veterans united team!
Didn’t find out you wanted a water test until after my home inspection. So I had to call and have my inspector go back out. That was annoying.Please line out everything you need right from
The start.
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We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!
Working with Bill Musick and his team at Veterans United for our home purchase was an absolute breeze from start to finish. Navigating a VA loan can sometimes feel overwhelming, but Bill and his team brought a level of professionalism, communication, and deep expertise that made the entire process seamless. They kept us informed at every single milestone, answered all our questions with clarity, and ensured we closed on time without any unexpected hurdles. If you are a veteran looking to maximize your benefits with a team that truly understands the unique aspects of VA appraisals and financing, look no further than Bill Musick and his team at Veterans United. Highly recommended!
Madison was very honest i.e. she didn't lead me on by saying I could get approved for more than my budget would allow just to get me to use them. She also answered every question in a very timely manner.
Tim Glover and his team are the best! They worked hard with my realtor and left little for me to do! Thank you Tim, Zachary, Shanellen, and Rachel! I appreciate all your work!
This was a great first time buyers experience. Even with last minute hurdle the team did almost and calmed me down.
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Drew Dixon was amazing. Always having my back just like he told me he would. A great big Kudos to Drew
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
I was kept informed, and they handled it, including a very aggressive time requirement.
Working with Jordan and his entire Veterans United team was an outstanding experience from start to finish. They made the home-buying process seem easy and stress-free, even when I had what felt like a hundred questions along the way. Every question was answered quickly, professionally, and with genuine care, which gave me confidence throughout the entire process. Their communication, knowledge, and dedication were second to none. I truly couldn't have asked for a better team to work with. I would recommend Jordan and his entire Veterans United team to any of my friends and family without hesitation. Thank you for making our dream of homeownership a reality!
Bryce tried to charge me 17k closing. Then matched a quote i got from another lender for 10k and 4.99 first year. The seller paid 7400 in closing so my closing should of been 4k. With a bate and switch he charged 14k in closing on wet signature day.
Response from Veterans United
Hi Robert,
I'm sorry to hear you left the loan process feeling disappointed. I understand how concerning it can be when there are questions or unexpected changes related to closing costs, especially so close to closing. Every borrower deserves to have a clear understanding of their loan terms and closing figures throughout the process.
I'd appreciate my team having the opportunity to review your loan and better understand your concerns. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
