Great team to work with. Haven't let me down yet!
It was painless, efficient, and smooth. They have lending down to a science and I wouldn’t buy another home without Veterans United. Everyone there did an amazing job.
What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.
It was a reel pleasure working with all of you.
Veterans united was there every step of the despite my repeated calls and questions.
Very knowledgeable, friendly, easy to get ahold of, and answered all my questions.
Scott helped us through every step would recommend him to anyone looking at
Overall this was an exceptional experience! Thank you to the entire team!
The process was made easy by thorough explanations from my loan team. To-do's were completed and processed in a timely manner.
Veterans United truly makes the home-buying process smooth and stress-free. From start to finish, they handle every step with professionalism and care, breaking everything down in a way that’s easy to understand. What could have been an overwhelming process was made simple, quick, and worry-free. For fellow veterans looking for a team that understands your needs and has your back the entire way, Veterans United is an outstanding choice.
There are people working for Veterans United who have no idea what serving means. I am not sure what the actual benefits are. I was talked down to when I questioned part of the programming. There are better benefits out there after I had the chance to research. There were some amazing advocates but there was a struggle with a giant part of it.
Response from Veterans United
Hi Mark,
I’m sorry to hear parts of your experience left you feeling dismissed and uncertain about the benefits. No one should feel talked down to when asking questions, and I understand how frustrating that must have been. I’m glad to hear you did connect with some of our amazing folks along the way, but I wish the whole process had felt that way for you. If you’d like to share more, our Client Advocate Team is here at ClientAdvocate@vu.com or 1-800-212-5200.
My experience couldn't of been nicer, easier or better. Tyler & Micheal were very good at helping me through all the procedures & paperwork signing (with DocuSign). They went over everything with me every step of the way; I could call, text or email them anytime to ask a question if I had one. They kept me continuously informed of the progress, and always asked me if I had any questions or concerns along the way. Couldn't of went smoother
Very responsible and responsive team.
This was my third Mortgage through Veterans United Home Loans. Every time has been made so simple and easy for me even while transitioning from Active Duty to retirement, and while purchasing a home after changing jobs and moving to a different state. I will always use and recommend Veterans United Home Loans when purchasing a home with a VA loan.
I would recommend you explain the all the numbers. But this is a great process and they are very friendly and knowledgeable. I appreciate the resources that they provided. It was a very nice process.
