Everyone was wonderful to work with especially John P….He was easy to contact and clearly answered all my questions..What a great team..
An Outstanding Experience with Steve Schuh at Veterans United.My wife and I cannot say enough great things about Steve Schuh and his team at Veterans United. We started this process looking to build onto our home, and as anyone who has done a VA construction/renovation loan knows, it is not always a straightforward path.We ran into several roadblocks along the way, the largest being our well water treatment test which ended up requiring us to purchase and install an RO system for our home. It was a stressful and complicated situation, but Steve was absolutely incredible through it all.He was patient beyond measure, incredibly knowledgeable, and gave us great, practical advice on how to approach each hurdle. More than that, he truly went to bat for us. When it came to critical time frames, he vouched for our situation on multiple occasions to keep the ball rolling so we didn't lose our locked rates or the opportunity to close.What stood out most was his professionalism and reliability. He was always punctual. Always. Every call, every update, every deadline - he was on it. In an industry where communication can make or break the experience, Steve made us feel like we were his only clients.If you are looking for someone who will treat you with respect, guide you with honesty, and work tirelessly to get you to the finish line, ask for Steve Schuh. We are so grateful for his professionalism and his helping hand throughout this entire journey. He made what could have been an overwhelming process feel manageable.Thank you again!
Mike and his team were perfect.
Wonderful team! Allie is the best! She answered every question we had and more. She even went to our closing with us to make it easier. The portal is super simple to use and makes the process easier and quicker. Paige worked with us on our time and was very helpful. LOVE this team!
Seth and Kayli were great to work with. Always answered my questions in a timely manner and more importantly kept me on track to get through all my tasks! Highly recommend!!
Very good customer service and very patient
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Collin got us pre-approved quickly and made himself available to answer any questions we had. He made the final loan process stress free and kept us updated throughout.
Ryan was amazing answering all my questions guiding me ever step on f the way
Daren Bodine helped me buy my first house! He was very honest and always informed me of anything I needed to know and was 100% honest.
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Bill and his team were exceptional.
Always available when needed and very resourceful.
Everyone was approachable and always available. The team did a fantastic job of directing me through the entire process. Great job folks!!!!
One word. “Outstanding”
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
Overall it was a very pleasant experience. I had to work a little to get what I felt was right but the VU team came through and took us to the finish line. I actually love the portal it was very user friendly and convenient to use. Karlie and team were amazing!
