Jeff was exceptional and his team followed suit. Overall, the process was made less difficult and we landed our dream home! We very much recommend!
Wonderful team! Allie is the best! She answered every question we had and more. She even went to our closing with us to make it easier. The portal is super simple to use and makes the process easier and quicker. Paige worked with us on our time and was very helpful. LOVE this team!
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Overall the experience was pleasant few things was little irritating, asking for paperwork already sent or vague information. Sometimes the communication wasn't the greatest but was still alright
communication and planning between veterans united, me and third party companies was poor. i was days before closing and was told i needed a well test (VU was aware that the house had a well several months before a test was ever brought up to me) also had a home inspection that stated no repairs needed and was informed days before closing that i did have repairs somehow. these two things pushed my closing date through no fault of my own and changed my interest percentage making my payment substantially higher. these items should have been brought to my attention much sooner. other than that everyone was helpful and explained things very well.
Everyone was very helpful with questions for a first time home owner
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
The team I had put everything together quick and handled everything
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Everyone on the team was outstanding!
Mr Kollin King was out standing and carrying on all are personal needs thu out the process
The process was easy
Jodi was amazing. If I should have any questions or dealings with Veterans United I would definitely ask for her. She had patience and was there for any and all concerns I had regarding the loan. At one time I was going to cancel everything and she explained everything and helped me reconsider and I was happy to continue with the loan. I believe she is truly an asset to your company.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
I would definitely recommend Veterans United.
The entire staff was wonderful to work with. Danielle Stiers had been super helpful throughout the entire process. Any question or concern we had, she was able to answer on the same day. She would check in regularly with us to see how things were going and if we needed any assistance with anything.
