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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,734

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

1.5 out of 5 Stars
Would Recommend

Really depends on the appraisal, and who performs it. The first one we got delayed closing byb3 weeks.

Response from Veterans United

Hey Michael,

I hear your frustration, and I’m sorry the appraisal process set things back for you. Delays like that—especially so close to closing—can throw everything into chaos and cause a lot of unnecessary stress.

You're right that appraisals can vary depending on who performs them, and unfortunately, we don't get to choose the individual appraiser. Still, I know that doesn’t make it any less frustrating when a delay ends up impacting your timeline.

If there’s anything still unresolved or if you'd like to talk more about how things went, I’d really like to listen. You can reach me directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime that works for you.

5 out of 5 Stars
Would Recommend

Kim and Alyssa were amazing to work with. I would recommend them every time. Thank you for all of your help!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Great team! When anyone asks I will definitely recommend Veterans United. Also the personal touch of our welcome home sign with our daughters college was a pleasant surprise.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

The whole team just did a really fantastic job to help me out and kinda guide me through the whole process. Very smooth. Thanks again

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Always quick to get back with me to answer my questions. I have not had any complaints.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Derek has been great throughout the entire process

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

This is the second time I've had the opportunity to work with Veterans United. The first time to buy my home, and the second time to refinance it. Each time as been an absolute pleasure. Sam and his team are pros! Thank you guys for making our dreams possible!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

none very happy with them

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

I truly appreciate you all and all your help with providing my family and I with the financing needed to give us a home.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

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5 out of 5 Stars
Would Recommend

Someone you can depend on anytime day or nice

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

The process is really smooth and you are able to reach out to one of the loan officers at anytime by email or phone. The turn around response time is quick.No question goes unanswered by the team, which I appreciated greatly, especially since everything was done through emails and calls until the final stage.Thankful for the notary coming to our home since my husband is in a wheelchair. They made the closing process easy for us, which I greatly appreciated.Hats off to everyone involved in the process. You know the saying “trust the process”, you truly can when working with Veterans United Home Loans.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Hands down the best experience I’ve had in home finance, period. DJ Leverton and the entire team at Veterans United Home Loans made my refinance process smoother than I ever imagined. While other lenders felt pushy, confusing, or just flat-out shady, DJ was transparent, respectful, and completely focused on what I needed. No gimmicks, no runaround, just honest, efficient service tailored to veterans like me.As a disabled veteran, I’ve dealt with my fair share of bureaucratic messes. This wasn’t one of them. DJ treated me like a priority, not a number. They walked me through everything with clarity, locked in a great rate, and made the entire process hassle-free. I never felt pressured, and I always felt supported.If you’re a veteran looking to buy a home or refinance, stop wasting time with other lenders. Veterans United is the real deal, and DJ Leverton is the guy you want in your corner.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Heidi, Desi, and team were very professional yet personal to help me with my VA loan. They made the process easier with their guidance n patience.
Thank you so much!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

More Reviews

See all 425,734 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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