Everyone was great.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Great financial team. I was well informed every step of the way.
Dustin, Justin. and Michel were wonderful to work with. They were always available to answer questions and were happy to help us along the way.
I've used Veterans United twice now in purchasing my home. The service & ease of the app allows for minimum stress. Thank you again, for the support was A+ as usual.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
Aaron, Joshua, and Alison were amazing. This was our first home so we were stressed to the max every day during this process. Aaron addressed every one of our fears in such calm, relaxed manner that it helped ease our fears. I cannot tell you how great that is when you’re buying for the first time. Joshua was very personable and made it very easy to navigate the tasks of setting things up for our move. I didn’t speak with Alison too much, but the times I did, she was able to answer any question we had with the financials. Overall this team is the best. Give these people a raise. I hope they are around if we purchase another house. Absolutely recommend these folks.
Ryley and the team at Veterans United did a fantastic job helping explain every step of the home buying process and made navigating getting approvals and inspections a breeze. Thank you all so much for your hard work and help in securing my family’s home.
The team I had helping my family with this home purchase was AWESOME! Always available to answer questions and explain things I did not understand. This is my first home and I've heard horror stories but my experience was actually pretty good, and for that I'd like to thank the team at Veterans United for putting in the work making this process as smooth as possible. Thank you!
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Loan Officer was difficult to reach several times. Sent me loan estimate before closing without explanation of cash needed to close. Had to call several times to get a clear explanation. Later on my to do list were instructions to liquidate my retirement savings, which is something I had never discussed with anyone at Veterans United, was entirely unnecessary, and I had to ask it to be removed from my to do list. In the two weeks leading up to closing date, I emailed my loan officer twice to make sure closing was ready to go, cash to close was clear. On the day of closing, and on my way to the title company, loan officer called me and said he had not updated my paperwork, and that I would not be able to close that day, and instead would need over $35k in cash to close! Or wait 72 hours and then close! I had emailed twice on the past two weeks and he had acknowledged our plan and that cash would not be needed to close! In the end, he somehow managed to correct the paperwork the same day and we closed same day. But what a terrible experience all the way through.
