Ryley and the team at Veterans United did a fantastic job helping explain every step of the home buying process and made navigating getting approvals and inspections a breeze. Thank you all so much for your hard work and help in securing my family’s home.
The team I had helping my family with this home purchase was AWESOME! Always available to answer questions and explain things I did not understand. This is my first home and I've heard horror stories but my experience was actually pretty good, and for that I'd like to thank the team at Veterans United for putting in the work making this process as smooth as possible. Thank you!
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Loan Officer was difficult to reach several times. Sent me loan estimate before closing without explanation of cash needed to close. Had to call several times to get a clear explanation. Later on my to do list were instructions to liquidate my retirement savings, which is something I had never discussed with anyone at Veterans United, was entirely unnecessary, and I had to ask it to be removed from my to do list. In the two weeks leading up to closing date, I emailed my loan officer twice to make sure closing was ready to go, cash to close was clear. On the day of closing, and on my way to the title company, loan officer called me and said he had not updated my paperwork, and that I would not be able to close that day, and instead would need over $35k in cash to close! Or wait 72 hours and then close! I had emailed twice on the past two weeks and he had acknowledged our plan and that cash would not be needed to close! In the end, he somehow managed to correct the paperwork the same day and we closed same day. But what a terrible experience all the way through.
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Rob, Kellie, Audrey, etc, were wonderful.
They answered all my questions and made every effort to be as helpful as possible.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
I had a great experience working with Veterans United. The process from start to finish was very simple and their app/website is very user friendly and easy to submit documents. 10/10 recommend!
Everyone was super nice and helpful! They never make you feel dumb and are happy to answer any questions. They are also awesome about getting back to you.
I had an excellent experience. From start to finish, the team was honest, professional, and efficient. They communicated clearly, treated me with respect, and completed everything in a timely manner. The quality of their work exceeded my expectations, and I truly appreciated their attention to detail and commitment to customer satisfaction. It’s refreshing to work with people who are trustworthy and take pride in what they do. I highly recommend them and would not hesitate to use their services again.
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they put together a team that works with you from
start to finish...
It was good over all
Chris and his team were outstanding. They made the process so easy and they answered every question along the way. This is the second time I have used them and they made the process of buying a home so painless. I would recommend them to anyone who wants to buy a home.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Customer service was outstanding by Shane and his team.
Our experience was FANTASTIC and I would highly recommend Veterans United. We had the best team of Josh, Mirza and Chris. They were always available to answer questions even on the weekend. They made the process stress free and very smooth and we cannot thank them enough!!! Do not hesitate to use them. You will not be disappointed.!
