Easiest process I’ve ever been through.
Some of the most professional, hardworking people I have ever come across.
Excellent group of people!!
Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!
Very helpful. They realized I had a dog and he didn’t get left out either after they sent me a bag of treats and chew toys. Satisfied with my experience
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For first time homebuyer the process was so easy and smooth going we even got a great gift!!
Lance, Jake, Shanice, and Taylor did an outstanding job throughout my homebuying journey! They were thorough, detail-oriented, and very responsive every step of the way. Their professionalism and dedication made the entire experience smooth and enjoyable. I’m truly grateful for their support and highly recommend Veterans United to anyone looking to purchase a home!
My loan team was very helpful the entire step of the way from pre-approval all the way to closing . They answered any questions I had, and I had a lot. I know I probably was irritating at some point. Definitely recommend to other Veterans. They are the real deal you will not be disappointed.
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Had a great team. It was a new learning experience.
The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!
I've been involved with Selling Homes Thru Veterans United for several years and also doing VA Appraisals for Veterans United. Each of the Teams I have dealt with are Top Notch. Looking forward to working with them in the future.
The whole process was a headache
Response from Veterans United
I'm sorry to hear your experience was such a frustrating one, Roosevelt. Buying a home is a big milestone, and I know the process can feel overwhelming at times. My hope is always that borrowers feel supported and informed along the way, and I'm disappointed that wasn't your experience. I'd appreciate the opportunity to learn more about what happened and any areas where we could have better supported you. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com so we can discuss your concerns further.
Sincerely,
Claire S., Client Relations Manager
Matt Colgin my loan officer and Jordan Williams my loan coordinator were fantastic. They answered every question and kept me updated along the way. All their hard work is so appreciated!
Great company to work with. Employees made the process from Application to close very smooth. Only reason I didn’t give a 10 was how long my process took.
Thank you so much for everything. Tom and his team knocked it out of the park
The people on my team during this process are heaven sent!!!! I would definitely refer them to any veteran who is looking to buy a home. Stephen Smith is a super hero man walked with me every step of the way!
Everyone involved was great to work with and helped tremendously.
