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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,381

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,063
4
36,733
3
6,112
2
1,880
1
1,593

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Showing all 1,642 home purchase loan reviews from Mississippi

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5 out of 5 Stars
Would Recommend

Nothing that hasn’t already been said, please keep up the great work!

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Thank you !! Thank you thank you !! Without your guidance support I would have never ever been a homeowner thank you all for being such a great all encompassing company! From credit repair to mortgage to home insurance y’all never missed a beat! Brian called me 2 minutes after closing and was even more excited than me! Proving once again that this company truly cares !!!! Thank you Veterans United, thank you to the whole team behind my mortgage and thank you to Josh from the insurance department!! Y’all were the real MVP’s of making my dream come true!

Loan Officer: Brian Bradley

NMLS# 1464173

3.5 out of 5 Stars
Would Recommend

Lose papers/ask for the same paperwork multiple times. I personally feel it was a little unprofessional, but other than that everything else was okay.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from William P.

Brian, Jennifer and their team did an outstanding job making our buying experience the best and easiest ever. This team is unbelievable!!

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

I was pleased with the entire experience. They were knowledgeable and caring as well as patient with my ignorance of the process.

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

Initializing the process is super easy. Almost too easy, the process was pretty much rolling before I was ready for it to be. Just called to ask some questions and they grab all your info and roll with it. The website is well maintained and easy to use. Easy to submit things. With that being said, the process isn’t very personal. You basically submit things electronically and the loan team sends you things to review and sign electronically, up until closing day. Good experience overall though. Would recommend.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
Photo submission from Tonya J.

Veterans United made the homebuying process extremely easy, even under my very different circumstances.

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

1 out of 5 Stars

The submitting of documents was very easy. The website was user friendly. Our loan officer fell behind many times on what he was supposed to be doing or making sure was being done. The last 3 weeks of the process was horrible. We went to close and two companies had been booked for closing. My stress level was out the roof dealing with all the last minutes details that were not handled appropriately or in a timely manner. I am still waiting for the lawyers office to be paid $300 for the work they did on Christmas Eve and the day after Christmas when they were closed and then they Found out another agency was doing the closing. It was just a disaster.

Response from Veterans United

Hi Kenneth. It sounds like there were some issues toward the end of your home purchase, and we're very sorry for any role we played in those issues. We're grateful for your patience and happy to know you are able to enjoy your new home.

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

My experience with Veteran United Home Loans was really good they was very professional and knowledgeable of everything about the home buying process.

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

The loan process was extremely easy on our part. After providing the necessary paperwork and information, we just basically sit back and waited. Buying our last vehicle was more stressful than buying our home.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

We are first time home buyers. The team that was assigned to me made the stereo typical home buying nightmare a complete myth. Instead it turned into a dream come true. Everything was outstanding!

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Vernon K.

Stress free. They kept me well informed and never missed a beat. Mystle really stands out. He positive attitude and willingness to help anytime it was needed was key in this stress free transition.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4 out of 5 Stars
Would Recommend

I am happy that they helped me but my new home. There was several issues that I was out of pocket money that I was told that would be reimbursed to me and it wasn’t!! That’s my only issue that I have with them!!!!!

Loan Officer: Joshua Mantle

NMLS# 1450301

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Schulte

NMLS# 1815239

5 out of 5 Stars
Would Recommend

The overall experience was so smooth and amazing. Any question I had was answered immediately. I felt like a friend was walking with me step by step through the whole process, start to finish. I will only be using Veterans United Home Loans for any future home loan needs. I highly recommend Jason Polk! Seriously, I could not have done this and felt to confident without him. Thank you so much, from my children and I.

Loan Officer: Jason Polk

NMLS# 1748681

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See all 180,381 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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