This is a great team that will work for you, they keep you well informed, I can't say enough good about the team thank you Veterans United
I will tell any veteran to use Veterans United the company is awesome they are well trained and professionals
Kody made the home buying experience super easy. Kody was on the spot and returned all emails promptly. However Holly King took her sweet time to respond if she would respond at all.
Wow what a journey, but thanks to my great loan officers Shannon and Promise who kept my wife and me well informed right up to the end. Thank you so much.
Wendy and I are so excited for our new home. Thank you for helping us.
We needed help to get a home that was suitable for all 6 of us, and with Veterans United help, it became a reality and a dream come true.
Knows us well and our needs.
Best home buying experience ever.
Brenda Mertz was amazing to work with!
My team that I work with was great! Chris primmer and his team answered all of our question dumb or otherwise. They were very respectful and kind! Always got back to us within a couple hours if any problems came up. Great job guys!
Danny and the whole team made our home purchasing process a breeze! He has taken time out of his busy schedule to make sure he kept me updated on every step. This was my and my wife’s first house and, in all honesty, we weren’t equipped or familiar with the home buying process. The paperwork, the lingo, and everything that went into the process was overwhelming. But thanks to Danny and his team, we understood the process, as much as we could through his guidance. Again, our gratitude cannot be any more appreciative. Thank you!
Got it donr
We were a bit disappointed at how long the process took from start to finish. Last time we did a conventional refinance it went much more quickly and smoothly. This time it took months to complete and hurdles that should have been foreseen by the lending team caused multiple delays.
Response from Veterans United
Thank you for this information Philip. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further.
The underwriters need to get involved sooner. They caused a 5 day delay in our closing.
My experience working with my loan team was incredibly easy. They kept me up to date on anything needed. They are incredibly courteous and I can't hardly believe how simple they made the process of buying my home.i would highly recommend Veterans United for anyone buying a home. I've never had a bank treat me as good as I received from my loan officer and the rest of the team.
Shannon and Jordan were amazing to work with. They took me through every step of the process and explained things to me. They even took the time.to re-explain things to me when I did not understand. Top notch duo through the whole process.
