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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,160

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,705
4
13,780
3
2,040
2
932
1
703

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Showing all 474 reviews from Montana

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5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

3 out of 5 Stars
Would Recommend

We were a bit disappointed at how long the process took from start to finish. Last time we did a conventional refinance it went much more quickly and smoothly. This time it took months to complete and hurdles that should have been foreseen by the lending team caused multiple delays.

Response from Veterans United

Thank you for this information Philip. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

3.5 out of 5 Stars
Would Recommend

The underwriters need to get involved sooner. They caused a 5 day delay in our closing.

Loan Officer: Tommy Purk

NMLS# 1222488

3 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
Floyd S

Wow what a journey, but thanks to my great loan officers Shannon and Promise who kept my wife and me well informed right up to the end. Thank you so much.

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

My experience working with my loan team was incredibly easy. They kept me up to date on anything needed. They are incredibly courteous and I can't hardly believe how simple they made the process of buying my home.i would highly recommend Veterans United for anyone buying a home. I've never had a bank treat me as good as I received from my loan officer and the rest of the team.

Loan Officer: Jacob Powers

NMLS# 1565057

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Shannon and Jordan were amazing to work with. They took me through every step of the process and explained things to me. They even took the time.to re-explain things to me when I did not understand. Top notch duo through the whole process.

Loan Officer: Shannon Cantoni

NMLS# 1078335

1 out of 5 Stars

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

4 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Jacob Powers is an incredible at his job and as person he was kind and considerate, just the best I have ever worked with. Your very fortunate to have him on your team. Thanks Jacob again

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Kayla made the process and its complex details understandable and doable. We were amazed at how we were able to complete the required tasks online conveniently. A wonderful service...

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

From the beginning vets United had people to assist and advise to insure the loan process was seamless. The only thing I would have liked would have been more and faster communication.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

The Veterans United team of Doug and Michelle were awesome to work with. Very easy and understanding of what to expect and processes. I would highly recommend this team to anyone looking for a VA loan.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
Photo submission from Timothy H.

Everyone involved from beginning to end was great!

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

My team was wonderful! They were professional, helpful and made me feel comfortable throughout the entire home-buying process. I can’t thank them enough!

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

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See all 124,160 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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