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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

278,812

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 1,248 reviews from Montana

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5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Everything went well and the interest rate was very low.

Loan Officer: Brandon Worthington

NMLS# 1563972

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
Photo submission from Roger S.

Thank you Josh for all of your advice and suggestions during the process. Veterans United should be proud to have a stand up guy working on their team. Thank you. The only suggestion........Veterans United should test the knowledge of the Realtor for VA criteria for move in ready houses. This alone would speed up the process and create less stress for the Veterans applying. Thank you

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Already recommended people to this company and Kevin

Loan Officer: Kevin Redmond

NMLS# 1721466

4.5 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Wouldn’t go any other way!

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
Would Recommend

Veterans United has made the home buying process so simple. From the pre-approval process to closing day, I don't think I would change a thing about how they conduct business. My representatives were prompt and always more than happy to help with any questions or concerns I had along the way. I would highly recommend them for anyone looking at purchasing their own home!

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
Photo submission from Layne C.

Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!

Loan Officer: Matt Landis

NMLS# 910611

0.5 out of 5 Stars

No veteran should ever have to go threw the hell they put us threw, they will give your money away, ignore your phone calls and make your life hell. Go with someone else

Response from Veterans United

Hello Cheri, we appreciate your feedback on this matter. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. We know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback.

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars
Would Recommend

My real-estate agent, Gina, was incredible. Really helped me with buying my first home. Jeff was great too. Thanks guys.

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

N/A

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

Our Loan Specialist and team helped us so much through each step of the refinancing with kindness and a whole lot of patience in every way. We had so many questions and concerns. To begin with we weren't going to Refinance. We were reassured that the interest rate could be locked in at these amazing lower points. They initially helped walk us through our first Loan for our Home 4 years ago so we decided to do this Refinance now in 2021 with Veterans United again!
We both appreciate the awesome customer service we received and thoroughness when explaining information to us from all the representatives.
We are so thankful to have our House payments lowered and interest rate in an efficient timely manner! This will especially help us as an Army Veteran on a fixed income!
Raymond John & Sharon Castro

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

A great team to be associated with and one to get you through the process in a seamless effort and one who keeps your eye on the ball as you move forward with the process.

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I loved how smoothly the entire process went.The only thing I would recommend Veterans United update is that once you submit the initial paperwork, including the financial docs, it does a hard credit check, which I wasn’t anticipating. I’m sure most folks want to know when a hard credit check is being done or be given the option to not do it until they are ready.

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
Photo submission from Phillip H.

Working with Veterans United was a fantastic and very simple process I would highly recommend them to any veteran that is looking to buy a home wonderful people to work with and Tommy Purk is a top loan advisor and very knowledgeable. Thank you Veterans United.

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars
Would Recommend

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

Very professional in there field of expertise, with great attitudes and great advice through the whole deal .

Loan Officer: Cameron Whittaker

NMLS# 1652287

2 out of 5 Stars

Loan Officer: Kyle Gardner

NMLS# 1203784

More Reviews

See all 278,812 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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