Tim Langdon, our Personal Loan Specialist, was right with us all through our home purchasing journey! He was always very professional and patient. With every curve and bump in the road he was our guide. If we called or emailed Tim, he called us with in minutes/ hour. ( We can not express the importance of this as we were in hotels, rentals, or on the road traveling, using tablets as our computer was packed in with all our belongings. Tim heard and understood our situation, We got our paper work in right away asked as many questions as we could to move our loan through. We felt that our responsiveness was noticed and appreciated all the time. With every curve and bump in the road he was our positive guide. If we called or emailed, He helped us through hurdles we thought we would not over come. Tim handled our situation with grace and ease and supported us and cheered us on. Tim has the utmost professionalism, customer service was superb, and we were treated with great respect and understanding. He is truly in his integrity though out the process with us. Underwriting was smooth and easy and we always knew what paper work was expected from us. My husband has a hearing loss and Tim took the time to explain every thing. He is a real team player! Thank you so much Tim, we are so happy with our experience and love our home so much! We just cannot say enough about our positive Veteran United Home Loan experience due to Tim being our Personal Loan Specialist! You will not be disappointed with Tim Langdon, who represents Veterans United Home Loan.
I highly recommend Veteran's United Home loans for you home buying needs.
I'm just glad we are organized & kept former paperwork. It was long, sometimes frustrating, but; we all have to remember they are thorough, detailed & only have your best interest in mind. They gave us the best rate & a mortgage amount that stays the same through life of the loan. What a refreshing change. Perfect, whether your a new Veteran buyer or older as we are. It was worth it.
Online documents make the process very fast and easy!
If you don't take the time to try them out, you'll never have the same great experience as I had. Seriously, check them out.
The process was smooth and unlike our last home purchase this time we have the Internet which made everything go so easy. We knew what was on the closing paperwork before we ever got to the table. We both would highly recommend Veterans United. and would use them again as well.
Best mortgage team I have ever worked with. They definitely put forth the effort to make home buying/ refinancing (which I have done both with VU) a pleasant experience.
Respond quickly and they will move with you
the best thing I can say for my team is they are for the veteran . they focus on your needs and get things done
Process was redundant and too lengthy. Information may be provided but not my name. Thanks.
Not happy will pay off loan as fast as possible
Response from Veterans United
We appreciate hearing from you, Loretta. Our Client Advocate team is available to discuss your experience, and seek new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you.
we had a wonderful experience dealing with veterans united on all three experiences with them.
I just purchased a home in rural Montana, and Veterans United and VU Andrew Beckett, and local VU real estate agent Mary Ann Hilyard, all made the process effortless and problem-free. Everyone on the team was constantly looking out for my success. Highest recommendations to my VU team!