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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,064

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,621
4
13,771
3
2,039
2
931
1
702

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Showing all 5,608 reviews from North Carolina

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5 out of 5 Stars
Would Recommend

My loan officer and her team were super fast, honest, clear precise directions, request, and thorough with follow up.

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

I don't think it possible to have better service from your staff and I thank you for the prompt attention when I needed help.

Loan Officer: Adam Underwood

NMLS# 398146

4.5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Bales

NMLS# 1028471

5 out of 5 Stars
Would Recommend

Loan Officer: Morgan McNally

NMLS# 1657281

5 out of 5 Stars
Would Recommend
Photo submission from Debra B.

It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

I had an incredible experience and would recommend working with anyone on the Veterans United Staff.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

I have already.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Very quick to help and assist with any needs. Went above and beyond to help with our loan

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend
Robert B

Loan Officer: David Kling

NMLS# 1223549

4 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

1.5 out of 5 Stars
Would Recommend

Agent made two rather critical errors during the loan process. One nearly cost us the sale of our home and the other may have left us with no homeowners insurance at all! This was simply poor judgement and lack of organization or maybe focus.

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend

As a first time home buyer, this is a nerve-racking process. I got frustrated but the team help make the transition to being a homeowner amazing.

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend

Loan Officer: DJ Leverton

NMLS# 1407046

4 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Our agent Bo did an outstanding job and will recommend him to anyone that wants a recommendation.

Loan Officer: Bo Clapp

NMLS# 1599128

0.5 out of 5 Stars

I was told up until closing that I did not have to come out of pocket and I would get my sellers and earnest money back did not happen

Loan Officer: Joe Newberry

NMLS# 920498

3.5 out of 5 Stars
Would Recommend

It was truly a good experience for the most part. I didn't find The Lighthouse program to be beneficial as we didn't receive check-in for status or much help offered. The portal aspect is streamlined and easy to access

Loan Officer: Shane Miranda

NMLS# 1312406

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend
Jermaine B

Great communication and understanding. Speedy process. Carter was very informative and communicated with us through the entire process. Excellent loan officer.

Loan Officer: Carter Arey

NMLS# 1407055

4.5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

3.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Shane Martin and Molly did all the work and l was informed all the way,they were fast and well organized.

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

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See all 124,064 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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