Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,654 reviews
776 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,654 reviews from North Carolina

Clear Filters

5 out of 5 Stars

Alex and Beth were amazing to work with during our loan process!!! Thank you both for making the process more enjoyable and certainly easier than ever before.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

Chris Robinson was amazing every step of the way.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

As first-time home buyers, we couldn’t have asked for a better experience than what we had with Veterans United and our loan officer, Matt E.
From day one, Matt and his team demonstrated exceptional knowledge and experience, taking the time to clearly explain every step of the process in a way that made us feel confident and informed. Their professionalism was evident in every interaction, and their communication was outstanding—always prompt, clear, and thorough.
What really stood out to us was how responsive and proactive they were. No question ever went unanswered, and they consistently stayed one step ahead, ensuring everything moved forward smoothly without delays or surprises. They made what could have been a stressful process feel incredibly easy and manageable.
From start to finish—and even after closing—the entire experience was seamless. We truly felt supported every step of the way.
We have already recommended Matt and the Veterans United team to several friends and family members, and we will absolutely continue to do so in the future. If you’re looking for a knowledgeable, professional, and easy-to-work-with team, we highly recommend them.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Ty and his team were incredibly helpful throughout, and even after my fiance and I bought our first home through Veterans United.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

Ready to see for yourself?

Experience first-hand why 365,455 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Where should I start? From the beginning Chris has been outstanding. Every question we had he was able to provide answers. He walked us through every step of the way and made this process smooth. This let me know Chris and VU care about veterans who served this country.

headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

Ready to see for yourself?

Experience first-hand why 365,455 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

Nick was very professional, helpful and dialed throughout the entire process. I’d rate him higher than 10 if I could

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

The Entire Team was very helpful thank you so much.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Ryan and Abby were awesome!!! I could not have asked for a better team to assist with home ownership!!!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

Working with Randal at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions and uncertainties going into the process, but Randal made everything feel smooth, manageable, and even enjoyable. His expertise with VA home loans was immediately clear, he took the time to thoroughly explain each step, ensuring I understood not just what was happening, but why. No question ever felt too small, and his patience never wavered. He was always available, responsive, and willing to go the extra mile to make sure I felt confident and informed throughout the entire journey. What really stood out was his ability to simplify what can often be an overwhelming process. Thanks to Randal’s knowledge and guidance, everything moved forward seamlessly, with no surprises along the way. I truly felt like I was in capable hands the entire time. I would highly recommend Randal to any first-time homebuyer, especially fellow service members & veterans navigating the VA loan process. His professionalism, dedication, and genuine care made all the difference.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
2,990 Veterans started their online quote today.