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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,811 reviews
945 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,811 reviews from North Carolina

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5 out of 5 Stars

My veterans united team was the absolute best from answering my questions to helping me get security for my new home and even checking on me throughout the process they made it such an easy process.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Great teamwork and very person

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Overall the experience was positive. There were only one or two hiccups with the entire process.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

The process was very simple from the start. My agent explained everything in great detail from beginning to end.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Our veterans team was outstanding in their work. They all had a hand in helping us along the way and made sure we understood the process in each step. Tim was in constant communication with us and our realtor to keep transparency and accuracy in everything. Bailey and Josh both kept in contact with us to ensure everything was working and ask if we had any issues or concerns with the process.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

The entire team communication was great. They kept me informed all along the way. The veterans united app made the process very simple. Uploading documents was very fast. All of my questions were answered very quickly. Response time on my texts were so fast. Would recommend Veterans United to everyone for their next home purchase.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

The team was great to work with!!!

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

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5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

OUTSTANDING OUTSTANDING TEAM!!!!!!!

headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

The people at Veterans United are great. They know all that needs to be done to get you in a home using your VA benefit. A real pleasure to work with!

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

All representatives were helpful, knowledgeable and friendly.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars

Suzie was amazing. She explained every step every number and every option. As a very young first time homebuyer I could not have asked for better.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

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Experience first-hand why 367,684 homeowners give us a perfect score!

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5 out of 5 Stars

Matt and Jason were amazing.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

AMANDA Rapp and Nicole T were wonderful. Very personable and keep us informed! They treated us like family and were quick to respond to our questions. They made the rocks seamless!

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Supportive through each and every phase with quality service and professionalism at its best, I would definitely recommend Veterans United with a ratings of 10 out of 10.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

4.5 out of 5 Stars

The overall experience was good. I just think a little more communication would have been helpful once the initial closing date passed. But I appreciate your patience with me while I was waiting on my employment verification. I am pleased with the experience and would definitely recommend you.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

4.5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

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