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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,987 reviews
951 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,987 reviews from North Carolina

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5 out of 5 Stars

My Veterans United team was beyond stellar. It was our first time buying a home, and Stephen and his team made it seamless and took what can be a stressful process and made it simple, allowing my family to attain a lifelong dream of home ownership. My son was born during the home buying process, and my Veterans United team was so supportive and understanding, they really made us feel looked after and we knew they wanted the best for us. I could not have been better cared for.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Outstanding team game me constant updates and home options and made it easier than I thought

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Easy to work with, intuitive. It is obvious customer service is a focus point for the team. 20/10.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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5 out of 5 Stars

Eric, Brie and their team were incredible with a challenging timeline and a tough situation overall. They went above and beyond to move things forward and to guide us through the steps in a timely, straightforward and friendly way. We felt very well taken care of and immediately like 'part of the family'.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

Levi was outstanding. He stayed on top of all details and followed up promptly. He was very professional and consistently went above and beyond to assure that every detail was in place.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars

James Walrod and his team were great to work with for our entire home buying process! Not only were they kind and respectful but they also genuinely beat out the competition to give us the best rate.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Trey Barrow was absolutely outstanding in every aspect from start to close. He went above and beyond and kept us informed the entire way, without question an asset to VU. Will definitely recommend to anyone. Thanks again my friend for a job well done.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

4 out of 5 Stars

I had a very hectic time throughout the entire process. From finding the home, not qualifying, then moving mountains to eventually get to the place where I'd qualify to having major issues with repairs not being finished, closing pushed back and a thousand other things. As a first time homeowner and a disabled vet this made the process even more stressful and hard to understand.All that into consideration, I have to say that ALEX and EVAN put a ton of effort and time into making sure I was comfortable, aware of any and every single little fine print detail and prepared for any contingencies.Neither of them wasted any of my time. They didn't lie, helped me to set realistic expectations, and were usually always available. While both of them have spent many hours going over things with me, specifically Alex and I have had several conversations some as long as 2+ hours. He gave great advice and was a huge reason I was able to get into the house. Evan and I have also spent SEVERAL hours working this deal. He went line by line, through every decimal point, sometimes two or three times, just to help me understand and feel more comfortable moving forward. He laid a solid plan of action and made the impossible possible.To the whole team: Evan, Alex, Grace, plus probably 4 others who directly spoke with me and everyone behind the scenes making this run smoothly, THANK YOU!Because of all of you, I now have the chance to get my mom into a safer place where I know her disability won't be taken advantage of. It's a great home, in a great neighborhood and I hope it will be the last home she will ever need... and you all made that dream a reality for the both of us. So, again, I want to say, "Thanks SO Much!"11/10 experience and will for sure bring my business to you all when I'm ready to build my 4-plex in 3-5 years!Sending warm regards and my sincere appreciation,Christian Thomas Diamond

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
headshot image of Kenneth Carson

Loan Officer: Kenneth Carson

NMLS# 2772170

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

These guys were great and made sure we were taken care of they went above and beyond.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

1.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Every single person on my team worked with me dealing with every obstacle, thoroughly explaining everything to the point where they answered my questions before I even asked them and was just amazing. If I could rate higher than a 10 I would

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Sheldon, Joe, Dustin, and Noadiyah were exceptional. This was me and my wife’s first time purchasing a home and they made the experience easy, explained things to us when we felt lost, kept us reassured when we worried, and not only walked but essentially held our hand through the process. As a veteran, I usually function well when I know the mission and can work toward it. I was nervous going into this process not just because it’s new to me, but that some people call a whirlwind. They made sure we felt heard and answered every question we had with confidence and honesty. They informed us of what they do, how they do it, how quickly and seamlessly it can be done and executed in every aspect. We move in today and couldn’t be happier with the process.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

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