Veterans United truly lived up to their reputation. From start to finish, the process was well-organized, transparent, and veteran-focused. Buying a home can be stressful, especially when juggling timelines, disclosures, and last-minute changes, but my loan officer stayed engaged, responsive, and professional the entire way.What stood out most was the communication. Every question was answered clearly, expectations were set early, and when issues came up, solutions were presented—not excuses. Even when federal timing requirements affected the closing schedule, the team worked proactively to minimize impact and keep everything moving forward, including lender credits to ensure a smooth closing.As a Veteran, you want to work with people who understand VA loans inside and out and who genuinely advocate for you. Veterans United and my loan officer did exactly that. I felt supported, respected, and confident throughout the process.I would absolutely recommend Veterans United to any Veteran looking for a smooth, honest, and professional home-buying experience.
Good communication on follow-up
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
The team was always available and helpful as we closed on our for sale by owner home. This was my best experience buying a home.
Pleasure working with Mason and team yet again. Appreciate the continued support and am very grateful for the ChicagoLand care package!
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We had a great experience and great resourceful people helping us the entire time. Shane did an outstanding job, keeping us informed at every step in the process.
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
The entire team was there for us and made the process easy and were quick to respond to any and all questions m
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Macon & Jeremy were the BEST! Their communication skills were unbelievable. They kept me updated constantly. Closing was a breeze. Yes, I would recommend them to all Veterans. Salute!
So glad to work with Veterans United. You've given us our forever-home.
Chris, Jenny, MIchael, and the entire team was wonderful during my first time purchasing a home. from the random 9pm emails, to the helpful process. they took care of me and made buying a home not scary, and i felt confident the entire time.
From the first call from Veteran's United to the follow-up after closing, the VU team made home buying one of the easiest, least stressful experiences we have ever had. I cannot say enough good things about Stephen, Katie, Zoee and Bae. They guided us through every step and followed through to make sure we were ready for closing. We truly felt like part of the Veteran's United family.
Great service
