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“Truly Remarkable Service”
Veterans United was honored to help U.S. Marine and paralympic athlete Omar Bermejo secure his new home. See more stories like Omar's at InsideVU→
95,170 Total Customer Reviews
97.7% Would Recommend VU to Friends and Family
4.7 out of 5 Average Satisfaction Rating
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Reviews Breakdown

5
81,054
4
11,116
3
1,694
2
751
1
555

Showing all 4,174 reviews from North Carolina

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Carver

NMLS# 1598040

3 out of 5 Stars

Incompetent loan officer in the beginning. All her work should have been reviewed to ensure accuracy and prevent issues that created added stress that was not needed or necessary.

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

They followed through in a timely manner and stuck with me from beginning to end.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
Robert B

Loan Officer: David Kling

NMLS# 1223549

5 out of 5 Stars
Would Recommend

Mary Jacobi and Amy Tesch always had time to answer any questions regarding my loan.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Simple and easy. I was able to follow all guidelines and came to understand how the process work being a first time home buyer.

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

3.5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
Photo submission from Lauren V.

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Excellent Service Top Notch smooth from beginning to end A++++..

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

great experience they were there for us all the time and worked endlessly to resolve problems Billy and Melissa were great always kept us informed and they contacted us right away when there was an issue

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
Jermaine B

Great communication and understanding. Speedy process. Carter was very informative and communicated with us through the entire process. Excellent loan officer.

Loan Officer: Carter Arey

NMLS# 1407055

4.5 out of 5 Stars
Would Recommend

Jennifer Hakeman was outstanding. She was easy to work with and very informative on the entire process.

Loan Officer: Jennifer Hakeman

NMLS# 1601114

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

4 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
Would Recommend

The process was seamless. Chris, Brandon Folkes, and Brittney Yount were absolutely amazing at being available and answering my questions . As a first time home buyer, I know that I'll never go through another company for my future purchases.

Loan Officer: Chris Thornton

NMLS# 45514

4 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

The process was easy and fast with Veterans United. I loved the training videos that enabled me to understand every step along the way.

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

I really enjoyed working with Mr Mark Dischert and his Team. They stay engaged with me from beginning to the day of closing. They also assigned us a great Real Estate Agent Mr Bob Parsons. They fought for his tooth and nail. Thank you for an awesome experience.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
Christopher P

The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!

Loan Officer: Katie Tegerdine

NMLS# 1464207

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

2.5 out of 5 Stars

With the company not local to Goldsboro it felt disconnected at closing. We were sending paperwork AFTER closing even after I contacted the day before to make sure we were set. We resent items over and over again. I prefer working with ONE agent. We had two and it confused me at first.

Loan Officer: Tony Meis

NMLS# 1044957

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

0.5 out of 5 Stars

I don't even know where to begin.

Loan Officer: Taurean Williams

NMLS# 1599236

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See all 95,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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