My loan officer and her team were super fast, honest, clear precise directions, request, and thorough with follow up.
I don't think it possible to have better service from your staff and I thank you for the prompt attention when I needed help.
It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.
I had an incredible experience and would recommend working with anyone on the Veterans United Staff.
I have already.
Very quick to help and assist with any needs. Went above and beyond to help with our loan
Agent made two rather critical errors during the loan process. One nearly cost us the sale of our home and the other may have left us with no homeowners insurance at all! This was simply poor judgement and lack of organization or maybe focus.
As a first time home buyer, this is a nerve-racking process. I got frustrated but the team help make the transition to being a homeowner amazing.
Our agent Bo did an outstanding job and will recommend him to anyone that wants a recommendation.
I was told up until closing that I did not have to come out of pocket and I would get my sellers and earnest money back did not happen
It was truly a good experience for the most part. I didn't find The Lighthouse program to be beneficial as we didn't receive check-in for status or much help offered. The portal aspect is streamlined and easy to access
Great communication and understanding. Speedy process. Carter was very informative and communicated with us through the entire process. Excellent loan officer.
Shane Martin and Molly did all the work and l was informed all the way,they were fast and well organized.
