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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,765 reviews
704 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,765 reviews from North Carolina

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5 out of 5 Stars

As a veteran who have need of VA service. I unequivocally must bring to the attention of my fellow sister's and brother's of arms. That I'm definitely impressed with the service I have received. Observing teamwork and tedious hours of labor to help me obtain my ultimately goal of obtaining my own house deserve my acknowledgement and recognition. I'm proud to admonished my fellow servicemen both men and women of our elite arm forces to join me in trusting and acknowledging the wonderful assistance at their disposal in accomplishing and obtaining their own home with the assistance of great professionals! I thank you from the bottom of my heart! Sergeant First Class Jimmie Faison

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

They were great to work with covered everything!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

This was my first homebuying experience, and I couldn’t have asked for a better team than Todd and Shayna and the entire Veterans United group. From start to finish, the level of professionalism, communication, and genuine care they provided to my family and me was truly exceptional.What stood out most was the personal attention—they didn’t just guide me through the process; they invested in it. Every question was answered, every step was explained, and at no point did I feel like just another transaction.By the end of it all, I wasn’t just walking away with a home—I was walking away feeling like I had built real relationships. I’ll genuinely miss working with this team.Without question, this is one of the best teams I’ve had the pleasure of working with in any capacity.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

They did a great job closing on my house on time.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

4.5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

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5 out of 5 Stars

David and Richard were fantastic. They worked really well with myself and my Realtor Carli Bass.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

Thank you all so much for such a wonderful home buying experience! Shane was such a fantastic loan officer. He understood exactly what we were looking for in a lender, made sure we were always in the know, and answered any questions we had. We could not have asked for a better first home purchase experience.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

The process was smooth and easy. Especially with everything being done electronically. I was able to do everything on my phone.

headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars

This is my first time buying a home got me through the steps that I needed to get through if any questions they were there to answer them thoroughly, and if there was anything else that wasn’t there that I needed to know, they took their time out to find the information to let me know what it was that I was looking for. I like to think Scott and his team for helping me to get my first home set up purchased and closed again Scott and your team thank you very much for your assistance.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

A great team that kept me honest on the timelines. They would respond to questions very quickly and were able to handle all of my concerns with constant professionalism.

headshot image of Colin Vaughan

Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Danny and his team made our 1st home buying experience so easy. The provided digital move in checklist is excellent by simplifying every step for completion. If we had a question arise the team responded quickly. We would recommend to anyone looking for a responsive, competent lender.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Working with Zack and his team at Veterans United was truly an outstanding experience from start to finish. As VA loan borrowers, we felt completely supported every step of the way. The team was always quick to answer our questions. They made sure we understood the process, which gave us a lot of confidence.
Our concierge, Jared was an added bonus. He was incredibly helpful, offering thoughtful guidance, helpful tips, and useful tools that made everything feel more manageable. It really felt like we had a full team behind us.
One of our favorite parts was the app. It kept us informed at every stage and made the process so easy to follow. The to do lists were especially helpful in keeping us organized and on track, which made a potentially stressful process feel smooth and straightforward.
We couldn’t be happier with our experience and would highly recommend Zack and his team to anyone looking for a knowledgeable, responsive, and supportive lender. They truly went above and beyond!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Nate was awesome, responsive and flexible, even when I threw a completely different house at him. He's one of your greats, put him over a team of people because you need more like him.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

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5 out of 5 Stars

Everyone at VU was super helpful, the rates were competitive, and their portal system was easy to use. 10/10!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

The entire team was great. Evan, Shannon and Mandy were awesome and always quick to respond. You guys are appreciated more than you know.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Ashley Tasco is very professional, patient and easy to work with. Cannot say enough positive things about Ashley, very appreciative of her guidance throughout the entire process.

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

4.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Easy to work with, no hassle, prompt. Amy and her crew that worked on our refinance our hands down the best at what they do. I have worked with a few loan companies, this crew is the best. Highly recommend using them.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Tansee McReynolds

Loan Officer: Tansee McReynolds

NMLS# 2736687

5 out of 5 Stars

May was absolutely a pleasure to work with throughout the process. He went way above and beyond anyone could ever expect.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars

Ben and his team were very helpful and patient with the questions and checklist I had to accomplish to refinance. Thank you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

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