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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,170 reviews
634 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,170 reviews from North Carolina

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5 out of 5 Stars

It was great! I got a great deal, and understood everything thanks to him.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

I absolutely loved working with Noah and his team. One of my VU favorites!!

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

4 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

The team at Veterans United literally saved my life. I was stuck in a mold infested rental home and the landlord absolutely refused to address the issue, even though my health was noticeably deteriorating as a result. After living out that true rental nightmare, I decided that it was time to buy my first house and I truly do not think that I could’ve done it without them. Everyone on the team was completely on their game and I was able to close on a wonderful home only 33 days after initially contacting them. I swear it’s like they wouldn’t rest until I was safe in a new home. Everyone was so attentive and available whenever I needed them. Being a homeowner was not a part of my plan for the year, but they helped me figure it out logistically and financially despite my lack of preparation. It was an incredibly stressful and emotional time to say the least and they were so supportive in every possible way. They really made it so I was able to maintain sanity through the whole process. They cared deeply about me as a person, not just my business. There are so many predatory companies in the home buying market and I am truly lucky they reached out to me so quickly and took such great care of me from the day that I reached out until the day that I closed and beyond. I genuinely could not be more grateful. I now recommend Veterans United to every single veteran who will listen to me whether they are currently in the market for a new house or not. They worked miracles for me and helped me accomplish a huge milestone that I did not even think was a possibility. Every single person on my team has a special place in my heart forever.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

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5 out of 5 Stars

This was a long time coming and I really appreciate the support and encouragement from Kris Carmichael and his team, they were all so helpful and kind. Thank you very much!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

I was extremely grateful, everyone was so kind and helpful throughout the process. Thank you so much!

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

I highly recommend VU to anyone who is interested in buying a new home! They are amazing and very professionals at what they do. I don't have one regret in doing business with Veterans United.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

Matt and his team were amazing, they helped me every step of the way, explained what was going to happen and made sure not to overwhelm me, they answered my question that I didn’t even have to ask, would definitely work with them again

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

I am truly grateful for the opportunity to on a home!!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

4.5 out of 5 Stars

9/10 - would’ve given a 10, but there were some IT platform issues / processes that could be tightened up to prevent multiple document reworks.

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

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Experience first-hand why 357,922 homeowners give us a perfect score!

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5 out of 5 Stars

My realtor was Makayla Bulls and my veterans United agent was Alexei K. And they both did an amazing job and helping me get into a new house. I want to thank both of them for finding the home that I need it. They outstanding job great people to work with and I will tell everyone about them because I know they will get the job done.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

We are truly grateful for the oustanding service. Both Nick and Beth were very pleasant, profesional, and expedient. They were always ready to answer questions, and the best part was that the VU app made the entire process seamlesly and fast.

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

We appreciate what Veterans United had done to make our home buying experience more possible and enjoyable!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Easy and communicable process and great team

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

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