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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
25,444 reviews
696 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 25,444 reviews from North Carolina

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5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

I’m 56 years old. I’ve dealt with literally thousands of people in customer service over the course of my life. NO ONE was more professional or as enjoyable to work with as Eric Stephens was. Love that guy and so blessed to have had the opportunity to get to know him and have his help through this difficult process.

headshot image of Eric Stephens

Loan Officer: Eric Stephens

NMLS# 2006901

5 out of 5 Stars

Aaron Mandrid and his team are very proficient, honest, and transparent in their work. From cradle to grave, they make the housing process easy to understand and overcome. This lender should be recommended first when buying a home, whether for veterans or anyone else.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

Wes Dyer is an Outstanding loan officer. He is definitely there to help any of the needs answers phone calls when he can and if busy will ALWAYS call back, He did my last loan and when I needed to refinance Wes was my instant first choice. Unfortunately I also had an assistant to Wes that was very difficult to contact Never returned calls and was very unresponsive in comparison to Wes. I was like night and Day between the two,

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Very smooth process, website easy to navigate, personnel very professional

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer Team Lead: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

5 out of 5 Stars
headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

4 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

With as outstanding as chris was i have already suggested 3 of my peers in the army give him a call because they was in the market for a home.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

100% awesome experience. They made the whole process seamless and painless.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

It did take some time to get answers and for anyone to respond to my emails/texts, but eventually they provided the information requested.

headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

2.5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

4 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Veterans United was unbelievably helpful throughout the entire process. The website is easy to navigate and the dialogue between the team and I was always a reliable thing I could count on.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Great and easy team to work with!

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

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5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

VU made the process easy not just because of their great communication, but because of the team that I was blessed to be assigned. Everyone was responsive, personable, and had my best interests in mind throughout the process.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Phyllis went above and beyond to provide a wonderful experience for us! She was timely and always moving the ball ahead. We loved her!!!

headshot image of Phyllis Gatlin

Senior Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

4.5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Very good experience for a first time home buyer, could ask for anyone better.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

4 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

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