Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
25,360 reviews
813 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 25,360 reviews from North Carolina

Clear Filters

5 out of 5 Stars

Associates were professional, courteous and helpful when seeking advice/directions regarding frustrating to dos list.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

I worked with 4 different financial institutions shopping rates and Craig with veterans united was the only one who consistently reached back to me and made working with veterans united a breeze! Not to put names out there but the 2 big names is military banking and insurance were always slow to respond and would have delayed my closing date due to their lack of review and response speed. Very glad to have worked with this company.

headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars

The veteran united team was awesome to work with!

headshot image of Clint Dunlap

Loan Officer Team Lead: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars

I would recommend you give the client everything that is required at once instead of sending it one-one or two-two.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars

The only thing keeping Veterans United from a 10 is the loan origination fees that I would not have had with my regular bank. Our home buying journey began with a late night call in the car while driving cross country. We drove and talked to reps for hours, ultimately getting our VA eligibility and pre-qualification while still on the road. Our team was always available to answer our questions and even checked in periodically to see how our home search was going. I would absolutely recommend to anyone eligible to buy a home through them.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

0.5 out of 5 Stars

The loan officer is a fucking asshole he fuck me over

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

3.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Easy process thanks to VU, I'll definitely be using again!!!

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

4.5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

Alan did a great job leading the entire process. I appreciate the communication, insight, and casual yet professional manner that he handled everything. Taking on home buying is stressful so having someone that can make conversations feel down to earth is truly valuable. Kate was great with making sure everything was getting submitted and informed me quickly when things were needed so we could stay on our timeline.

headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Cris did a great job of working with us through the entire process

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

They whole team was very helpful and very fast.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Jon and his team were very helpful and responsive throughout the process of purchasing my home. They each clearly explained their role and ensured I was informed of each significant item that arose. I have worked with Jon and his team on two real estate transactions now, and both experiences were excellent!

headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars

User friendly app, people were always kind

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

2.5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

4 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

We recently closed on another home with the help of Bryant at Veterans United, and once again he exceeded our expectations. This was our third time working with him, and every experience has been outstanding.Bryant is knowledgeable, professional, responsive, and truly cares about his clients. He made the entire financing process smooth and stress-free, keeping us informed every step of the way and always taking the time to answer our questions.We couldn’t be happier with the excellent service he provided. If you’re looking for a lender who is trustworthy, dedicated, and goes above and beyond, we highly recommend Bryant and the team at Veterans United. We look forward to working with him again in the future!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.