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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

188,885

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
141,030
4
37,992
3
6,282
2
1,939
1
1,642

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Showing all 9,033 reviews from North Carolina

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5 out of 5 Stars
Would Recommend

I can’t express myself enough with how exceptional of an experience I had.

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

We could not have asked for a better experience with Veteran’s United. They made the home loan process smooth and hassle free. The team was so attentive and responsive to all of our needs and concerns. We would recommend everyone to utilize Veterans United for their home loan needs.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Veterans United has been the best company we have ever dealt with in 25 plus years of buying houses and securing mortgages.
It is seamless, efficient, and we will continue to return to Veteran’s United for all our mortgage needs.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Very easy and smooth process using your services. The IT interface of uploading and reviewing necessary documents was very easy and intuitive. The communication and support we received from all of your personnel was outstanding.

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

If you have arrived at Veteran's United, you need not look any further for a better deal. We received the best service from Veteran's United I have ever received.

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
Photo submission from Jordan S.

Overall great experience!

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend

Derek and Krista were both excellent! I would highly recommend them in the future! Thank you both very much!

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Good communication throughout the whole process love Daniel and his team they helped me get my first home

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

For us, Bob, Paola, and Crystal really were the Veterans United dream team. Not only did they work quickly to get us into a home, but they were always available to answer any and all of our questions. The house buying process can be stressful, and as first time home buyers our team was always there to reassure us that everything was ok. To us, that level of customer service is priceless. Thank you to Veterans United for making our dream of owning a home a reality.

Loan Officer: Bob Doran

NMLS# 1546500

4 out of 5 Stars
Would Recommend

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Thank you for everything to all at Veterans United especially Kelly, Jackie Branscom and Brandon who were also very kind and professional, although not listed above.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from Chauncy T.

Awesome! This was a simple and painless process! Super pleased!

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
Would Recommend

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

The process with Veterans united was outstanding. From the beginning to the end was a smooth process. Everyone from our loan officer Lance to our realtor Carol was amazing. A good friend of mine recommend them to me and I highly recommend Veterans United to all veterans.

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

3.5 out of 5 Stars
Would Recommend

Veterans United needs to focus on over communicating with individuals going through this process which occurs via email, website, text messages, and phone calls. The communication was decent but could have been better. This would have prevented closing taking so long with a call prior discussing all the fees associated with the final disclosure statement.

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Veterans United is where every veteran should do business if in the market for a new home. They really go to back you and help make a stressful process less stressful. Whether you're a first time home buyer or not Veterans United is who you should call.

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

To anyone beginning a home buying experience... it really pays huge dividends to choose a loan team that has the most experience and knowledge on the VA Process and everything I saw when researching who to use pointed us to VETERANS UNITED and choosing them to guide us through Purchasing our home was absolutely the best choice we made!
We simply cannot thank Kyle and his team enough for basically holding our hands through the whole process, we can now begin to enjoy moving into our wonderful new home!!

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend
Photo submission from Christopher P.

Ryan was very pleasant and helpful. Him and his team assisted us the entire way and gave us the best experience we could hope for.

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Thank you for helping us along our Journey! We look forward to our new Home and would recommend Veterans United to all Veterans and Service Members seeking a mortgage.

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

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See all 188,885 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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