Yes, I would recommend these guys. They were very helpful and walked me through everything. Were patient with me as I was a bit of a worrier and probably pestered them more then I should.
The team at Veteran’s United was extremely professional, efficient, and friendly. Bert Shaw was exceptionally helpful throughout the process. I highly recommend Veteran’s United as a lender.
Kody has been the main man for both of my last 2 home purchases. Not a better crew out there.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
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Dorian worked hard for me and made the process easy!
Wanted to know where did I get my money that was in the bank, this was none of their business. Wanted to see my withdrawal slips which was none of their business. I had three legitimate monthly incomes... Social Security which I could have lived off of and pay my mortgage with no problem, pension plan from the state and my annuity account which I had six and a half more years of payments coming to me and show them legitimate proof of my monthly receipts and a paper from the company showing them what I make per year and what I still have coming to me and they still had trouble and figuring this out for some reason which held things up. I feel I was put through so much aggravation and trying to prove all my monthly incomes. I'm not pointing the finger at anyone but I had enough of this harassment which I thought was harassment and gave me some stress.
The whole Veterans United team was amazing and helpful. I can't put into words how grateful I am at the ease of the entire process of buying our home. Thank you all so much.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
The entire team was extremely helpful and timely in getting everything needed for our closing!
I would give more than a 10 if I could!
Mike and his team were professional and easy to work with. They made this process extremely easy and stress free. I would recommend everyone to veterans united off of my experience alone! They made everything easy to understand with this being my first home purchase and I never left a conversation confused. Thank you again for the help!!
fantastic service! very helpful through the process.
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Crystalline and her whole team were absolutely fantastic to work with and if possible I would rate them as a 15 or more. They were on top of the whole process and made sure that I was comfortable with what was going on. As a senior, I felt that they respected me and each other and that everything was explained in such a way I had no doubt that I was in their care. Thanks for helping me through the process comfortably.
Worked with me for a long time and we made it happen. Such an amazing time.
Ross with absolutely outstanding.
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
I enjoyed working with the Veterans United team. They kept me informed and they are a awesome team
Everyone at Veterans United was super helpful. Chad answered any questions we had about the loan. Elyse kept us on track with all the paperwork and documents we needed for the loan. Caitlin checked in also to make sure everything was going well and help get us a list of utility providers for our new home. Very happy with all of their help.
Another deal closed. Charles went above and beyond. Will do business again.
I would not recommend veterans united. Everything was going well until the end when Mike provided me with the final closing disclosure on a Friday afternoon and the closing was on the following Monday. The issue with that was that the loan estimate stated I could possibly get $206 back at signing and the final closing disclosure required me to pay over $2800. That was a huge difference and I had no advance notice of this drastic increase. Mike basically waited until last minute and I had only the weekend to figure out my finances. I was not expecting to pay at closing and that was a huge hit to my finances. When I communicated with Mike, he basically told me I needed to figure it and pay via cashier check or wire transfer. This last minute hit to my finances without advance notice was completely unacceptable. It turned my signing day from what was supposed to be exciting and a great day to an upset and angry day. It ruined my wife and I signing day.
Response from Veterans United
Hi Alex,
I'm sorry that your closing experience left you and your wife feeling upset and frustrated during what should have been a memorable and exciting milestone.
I can understand how concerning it would be to receive final closing figures that differed significantly from what you expected, especially with only a weekend to prepare. Learning at the last minute that additional funds would be needed at closing can create a great deal of stress, and I'm sorry that you felt caught off guard by those changes.
I also understand your concerns about the communication surrounding the final numbers. Buying a home is one of life's biggest financial decisions, and clear, timely communication is important throughout the process. It sounds like the experience at the finish line did not meet the expectations you had for your closing day.
I'd appreciate the opportunity to learn more about what happened and review your concerns further. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is available from 9 a.m. to 5 p.m. CST, Monday through Friday. If you reach out outside those hours, we can typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
