Do your research. Be diligent. But in the end, I can guarantee you will not find a better mixture of competitive rates and good service than Veterans United. Not only did I get an unbeatable interest rate, but I also got a team complete with a loan specialist, realtor, concierge, and much more that helped me along every step of the way during the home-buying process. I went from knowing almost nothing about the home-buying process to almost becoming an expert because of Veterans United being more than willing to answer all my questions along the way. A mortgage with Veterans United is as good as it gets.
If you are a veteran look no further than Veterans United. They proved to be just as nimble and adaptable as any veteran. Recommend to anyone and I will only use Veterans United in the future.
If you want your buying experience to be as good as it can be, then Alberto and his team are what you need.
Once again I would just like to say thank you all. Every one on the team was great.
Ask for Kelsey Riggs as your home loan specialist, you will NOT be dissapointed.
Veterans United made the process very simple for a first-time homebuyer. Their online portal is easy to use and makes signing documents quick. Katelin was absolutely amazing to work with for our first-time home buying experience. She had our best interest in mind and was a huge help in guiding us through this process. Highly recommend!
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You can't go wrong with Veterans United. I can definitely say they truly care about us veterans and making our dreams of homeownership come true! Can't say enough words of how amazing Ryan and his team were through the entire process! They made sure I understood everything throughout the process and even after the sale! I can’t give enough kudos to them all.
During the underwriting process I feel like the feedback loop is delayed when submission of documents are made and when they are eventually reviewed or additional information is needed. For example the Cash to Close process we were going to utilize my parents wedding gift which was wired from their account. At no time prior to the initial CD did anyone ask or inform us that a Wire letter plus additional information would be needed. This further delayed our closing timeline and forced us to hassle my parents while they were on holiday. I think a video similar to the awesome features you have explaining the critical documents would be helpful for closing payment options so there aren't any surprises or delays.
This is my 3rd experience with Veterans United having made 2 purchases and a refinance.
When I considered the refinancing I did not consider calling anyone else except Veterans United as they have always been outstanding during all my transactions and once again they did not disappoint, making the entire process run smoothly and keeping my best interests at the forefront . Doug Lippmann is an outstanding loan Officer and has been right there with me during a purchase and once again during my refinance, I knew I had no worries with Doug on my team!!
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Our experience with Veteran United was outstanding. Caitlin was exceptional with her customer service and responses to our questions and concerns. Her team took great care in our home purchase. Hooah
You may get better rates with a local bank, but the amazing customer service you will get with Veterans United is far more valuable than a .1 better interest rate, go with Veterans United.
If your looking to buy a home Veterans United is the way to go. They are professionals that understand the technicalities of being a veteran and using a VA loan.
I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!
