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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,558 reviews
842 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,558 reviews from North Carolina

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5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Chelsea was outstanding. She worked hard to earn my business and went above and beyond to give us the best deal. She was personable, responsive and took the extra steps to make the process smooth and special.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars

Jackson helped through every step.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

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5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Cameron was very professional. Fast at responding. And very attentive to what I needed done with closing on my house. Would recommend to anybody

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Alexei was very helpful with the entire process.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

Ready to see for yourself?

Experience first-hand why 364,027 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Outstanding people!!!

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Id like to rate Tommy and my team above the rating scale. They went above and beyond to make my prayers come true. I began the process a while ago but once I had all my ducks in a row they ensured a smooth and supportive process and met my needs in ways they don't even know. This could have been difficult but it wasn't , I thank God for everyone involved in my home buying journey and highly, highly recommend Veterans United and Andrew Griego/ North Group !

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Steve and the team did a great job, communicated every step of the way and openly gave me information that would help my process.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Brett, Wendy and Kohlie did an incredible job in getting us approved for our VA loan/mortgage. They made it possible for us to realize our dream of living in the mountains! Their professional expertise was amazing.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

Thank you for all your help.
Fantastic job..the very best to everyone.keep up the good work...

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Working with Chelsea was truly one of the most reassuring parts of my home buying journey. From the very beginning, she showed so much patience, kindness, and care in helping me understand every step of the loan process.There were moments I felt overwhelmed and unsure, but Chelsea always made time to explain things clearly and calmly, and she never made me feel like I was alone in it. She truly cared about my experience, not just the paperwork.I am so grateful for her support, dedication, and the way she went above and beyond to make sure everything came together. I will always appreciate her for helping make this milestone possible, and I would highly recommend her to anyone going through the home loan process.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

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