The process is what is frustrating and can be stressful but the team really helped me through it and we’re more than patient with me my realtor and were understanding of ones situation.
Garrett McGowan Provided exceptional customer service and genuine support throughout the entire process . Thank you Garrett and the entire team !
My two previous buying experiences with other lenders were not good experiences. But working with Eric, CJ, & Trenton this time was a whole new, positive experience. I was in an urgent situation, & everyone did their best to keep things moving forward as quickly as possible. I was very anxious about the whole situation, but Eric was incredibly patient with me. Everyone treated me with kindness & respect, which is certainly not what veterans nowadays experience. Although I'm hoping not to move again, if I ever need to, I will not hesitate to go through Veterans United again. I even recommended VU to my neighbor today! Ty so much! Y'all are amazing!
Chris is awesome, we dealt with many loan officers and many institutions but Chris and Tiffany made all the difference! Absolutely incredible costumer service and care, also my agent previously had some bad experiences with VU in the past and Chris absolutely won her over too.
Thank you
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This is the second time I have worked with James Walrod and his team. It has been the best experience both times. They take very good care of you during a process that can be very stressful. Everyone went above and beyond; listening to me about and helping me with situations that were not even their responsibility. The biggest thing is I completely trust them. Ten stars is not enough.
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Your review has a strong heart behind it, Derrick — it just needs a little tightening so it reads clearly and confidently on the Veterans United page. Here’s a polished version that keeps every bit of your voice, your pride, and the camaraderie you’re expressing, while smoothing out the rough edges.> I was referred to Veterans United by a Lodge Brother and fellow veteran who had just purchased his home through the program. At first, I wasn’t sure, but once I started the application, I barely made it halfway before I received a call.
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> By following the guidance of the Veterans United team — along with my realtor — we’re now moving into our new home. They’ve got your six and your point.If you want, I can refine it further, make it more formal, more emotional, or more Masonic in tone.
We had a great, smooth and fast process with our team. We appreciate everyone that worked with us into buying our first home! They handled everything.
Amazing staff and service! Entire crew was awesome to work with!
This took some doing! But the crew at Veterans is outstanding!


