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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
25,832 reviews
672 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 25,832 reviews from North Carolina

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5 out of 5 Stars

I honestly don’t think we could have asked for a better experience buying our home with Veterans United. From the very beginning to closing day, Don, Levi, and their entire team made us feel like we were their top priority. This wasn’t just a business transaction to them, and that really meant a lot to us.I especially want to recognize Don and Levi. These two were absolutely incredible to work with. They were there for us every step of the way, answered our questions, kept us informed, reassured us when we needed it, and always made us feel like we were in good hands. Their patience, professionalism, dedication, and genuine care did not go unnoticed. We never felt like we were bothering them, and they always made time for us. That’s the kind of service you don’t forget.To Don, Levi, and the entire team: THANK YOU! You helped make one of the biggest moments in our lives a truly special experience. We know how much work goes on behind the scenes, and we sincerely appreciate everything you did to get us into our home.As a veteran, it also means something special to work with a company that understands the value of our service and takes pride in helping veterans achieve the dream of homeownership.We will absolutely recommend Veterans United, and especially Don, Levi, and their team, to anyone we know looking to buy a home. You guys didn’t just help us buy a house; you helped us get home. We couldn’t be more grateful!Five stars aren’t enough. Thank you for everything!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

The team was great to work with again. Both Daniel and Wendy stayed on top of all the communication.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

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5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4.5 out of 5 Stars

Alexei was very flexible and dedicated to supporting us in the process while we had an irregular contact schedule.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

I have already sent a friend to Alberto and they clised there home loan also

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Thanks very House everybody work together card to help me close my house

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

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Experience first-hand why 383,600 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4 out of 5 Stars
headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars

Candy and her team were great. Super helpful on this road on buying a house. They were all great at getting back with answers and communication. Would 100% recommend them.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

Honestly very great process, very involved throughout the way and very helpful but didn’t feel overwhelmed with them harassing me with calls or texts! Felt very personal the whole time as if they were your friends from childhood!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Photo submission from Alfonzo S.

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

This was most definitely easiest home buying process out of all 3 homes!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

My experience with Veterans United was absolutely outstanding! From beginning to end, the team made my homebuying journey a positive and rewarding experience. As a veteran, I truly appreciated their professionalism, responsiveness, and commitment to helping me achieve homeownership.A special thank you to Tim for his guidance, patience, and dedication throughout the process. He worked diligently to ensure everything stayed on track and helped make my closing experience smooth and affordable. I am extremely grateful for the exceptional service and would highly recommend Veterans United to other veterans looking to purchase a home.

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Extremely satisfied with the entire team! They answered every question with honesty and urgency; really appreciate them all!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Excellent service all around.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

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