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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
25,523 reviews
626 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 25,523 reviews from North Carolina

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5 out of 5 Stars

This is the second time I have worked with James Walrod and his team. It has been the best experience both times. They take very good care of you during a process that can be very stressful. Everyone went above and beyond; listening to me about and helping me with situations that were not even their responsibility. The biggest thing is I completely trust them. Ten stars is not enough.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Annie Salazar

Loan Officer: Annie Salazar

NMLS# 1099836

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Your review has a strong heart behind it, Derrick — it just needs a little tightening so it reads clearly and confidently on the Veterans United page. Here’s a polished version that keeps every bit of your voice, your pride, and the camaraderie you’re expressing, while smoothing out the rough edges.> I was referred to Veterans United by a Lodge Brother and fellow veteran who had just purchased his home through the program. At first, I wasn’t sure, but once I started the application, I barely made it halfway before I received a call.
>
> By following the guidance of the Veterans United team — along with my realtor — we’re now moving into our new home. They’ve got your six and your point.If you want, I can refine it further, make it more formal, more emotional, or more Masonic in tone.

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

We had a great, smooth and fast process with our team. We appreciate everyone that worked with us into buying our first home! They handled everything.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Amazing staff and service! Entire crew was awesome to work with!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

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5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

This took some doing! But the crew at Veterans is outstanding!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Photo submission from Alfonzo S.

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

My team worked quickly and efficiently with me to get my fianc

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

Ty Reece, you and your Team are a phenomenal group of people who worked hard from the beginning until closing. There was another team vying to serve my family in this process of buying our forever home, nonetheless I am very glad that we chose “The Ty Group.” It was your attentive service (we felt important), the way you kept us informed as well as the extremely great interest rate that you negotiated on our behalf. We have a great house in a great neighborhood with great neighbors.
If you are buying a home, look no further!"
Choose Ty Reece and his Team!!!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

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5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

I personally wanted everything to be front-loaded so that everything could be taken care of as soon as possible, and to be given the freedom to openly express relevant concerns. I also enjoy personnel that can handle the brash and informal manner in which I conduct my own affairs. The team to which I was assigned exceeded my expectations by a mile. Patient, open with communication, and able to simplify things while adapting to any knowledge I already had. Incredible work all around. No complaints.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars

Rick Bridgman was excellent as always. He took the time to explain my disclosures in detail and went the extra mile to help me close on time. He is the reason I always go back to Veterans United when I need a loan.

headshot image of Rick Bridgman

Loan Officer Team Lead: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Very open and outstanding communication.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

I have nothing but good things to say about my experience with working with the VA . They always answered my questions and helped me understand things. I couldn't have done it without your help. I thank you so much for making this possible for me.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Stephen and the team are awesome. This is my second time using Veterans United to purchase and both of my experiences have been amazing!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Randall was absolutely incredible. He was there for us every step of the way. Always available to answer questions and guide us through everything! We could not ask for a better loan officer!!

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

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