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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
25,650 reviews
578 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 25,650 reviews from North Carolina

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5 out of 5 Stars

We were very pleased with the way Samantha and Hope walked us through the whole process of getting everything that was needed to get to closing.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars

It was a pleasure working with Veterans United throughout the buying process of our new home. They were always responsive to our questions and needs, available whenever we required their assistance, and seemed to have our beat interests in mind throughout securing the loan. I would highly recommend them, especially Mr. Aaron Brooks and his team.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

I appreciate everything that Veterans United did to assist in buying a home. I never thought I'd be able to purchase a home.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

Mr. Roderick Vales was nothing short of absolutely amazing professional dedicated and thorough. My Husband and I would not be in our forever. Home had it not been him in the staff here at Veterans United. Thank you so much, sir. You have made us a proud family for doing business with Veterans United, you continue to be who you are you keep striving for excellence. It’s in you and we are greatly appreciative of you and your staff My Husband and I Warren and Tawana Frazier thank you.

headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

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5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Very professional and caring. Faithful to communicate! Always available if there were any questions! A team that made it happen with great care and effort.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Great People to Help You work the whole process of purchasing a home thru the VA.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Photo submission from Alfonzo S.

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

4 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

3.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

The entire team was extremely helpful from start to finish. They stayed engaged and helped me through everything, even as we switched houses halfway through the process. A+ effort in my book.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

Ready to see for yourself?

Experience first-hand why 380,432 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

I’ve never bought or owned a house before but thankfully the process was simplified and definitely easy thanks to Veterans United. Any and all questions were answered by everyone involved whether it be with insurance, inspections, and moving.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

4 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

The entire process was easy with Veterans United. They give you an easy to use portal and tell you exactly what you need to upload. Compared to NFCU and USAA this made it super easy. The team here in Fayetteville were outstanding and I couldn't be happier with this process.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Our VU team was absolutely fantastic. So knowledgeable, approachable and helpful throughout the whole financing process. We had a lot of questions and worries and they were so patient and professional, we had complete confidence leading up to closing. We loved the communication structure online, the insurance concierge that found us better insurance and for less money and our loan team that made everything so smooth. We recommend Veterans United to anyone looking to get a VA loan, they are second to none!

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

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