My overall experience with Veterans United was great. The entire process went smoothly, and everyone was helpful and professional. Communication was good, my questions were always answered, and I felt supported throughout the whole process. I would definitely recommend Veterans United to other veterans and military families.
The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
I loved how corey &’ dawn helped me I still cannot believe it ! I’m a home owner thanks to my team and I will highly recommend THANK YOU 🙏 for helping my family find our home
I have never experienced a more well organized group of caring people as I worked with in your company.
From start to finish in about a month’s time.
I couldn’t be more pleased.
I appreciate the whole process. I was a former Quality Assurance Manager of sn aerospace company. I know quality when I see it.
Pretty great. No real complaints. I was a bit in a hurry to get this house.
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Bob was easy to work with and was always available to answer questions!
I already started telling folk about how easy it is if they just make the call.
Sheldon and his team were always available to guide us through the process. Most important I wasn’t treated like a customer. The treated me like part of the team and I found that quite impressive!
This was the second home I bought with Veterans United and, again, went through without a hitch! The portal is great to keep track of everything and the team is always knowledgeable and quick to respond!
Eric accommodated me at every level as a new home buyer. He was available, professional and knowledgeable. I had a very positive experience and would highly recommend Eric and his team.
Fastest closing, ever. Start to finish: 15 or fewer days. Appraisal: delivered in 8 days or less. I am more than satisfied with Eric and his team. Veterans United came in at the last minute and secured more than exceptional terms for my home loan. I've used VU in the past. I used them for my current loan, and I will continue to use them in the future. If any veteran ever asks me which lender to use, I would recommend Veterans United without hesitation.
Veterans United is pretty Amazing, step by step They keep you up dated and informed and let you know what is your next thing to do. Stress-free for sure, until the move Then the wore begins. I truly appreciate All the work that veterans United has done In making this transaction of my new home it was truly easy and stress-free thank you for Veterans United. God Speed and God Bless.
Very helpful and kept me informed throughout the process of buying my first home.
This was by far the easiest home purchase I have ever even heard of much less expereinced first hand!! Kelsey was the absolute best and so responsive!!! I would highly recomend her to any of my fellow Veterans!!
I’m so grateful for Veterans United. The process with purchasing my first home was very smooth and I was well educated. Such a trustworthy company because they kept their word and followed through on their promises. They helped me through the entire process. Getting approved to moving in. Simple process makes me excited for future opportunities with Veterans United.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
As the old saying goes, “ if you can’t say anything nice, don’t say anything at all”. Nuff said
Response from Veterans United
Hi David,
I’m sorry your experience left you feeling this way. While you didn’t share the details here, I’d appreciate the opportunity to understand what happened and hear more about where your experience fell short.
If you’re willing to talk with me, please reach out to the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. The team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Spencer, Tiffani, and Diego were amazing!! So helpful and caring every step of the way especially with all the random bumps in the road they made sure we were taken care of!! We got the cutest package after we closed and they even gave us customized things for our kittens!! It was amazing!!
