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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,224 reviews
626 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,224 reviews from North Carolina

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5 out of 5 Stars

The response time to questions; explanation of the process; timeless in completion of loan requirements was impeccable. …yet friendliness, courtesy and professionalism was abound. Their knowledge of the process was reassuring. I will firmly recommend VU…always.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

I can’t say enough how Ben and his team made me feel. From start to finish they treated me with respect and kept me calm about the whole process. My husband is a disabled veteran who is bed bound and I did everything to get us in a new home. Thank you

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

4 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Fahad, CJ, Candace, and Stephanie were all awesome to work with. I recommend every veteran who can buy a home, talk to Veterans United first. 10/10 would buy again.I worked more with Fahad and CJ and I cant imagine finding a better team to coordinate the purchase of a home. The whole team deserves a raise.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

As a U.S. Army Veteran, I have used Veterans United loan services twice in the last 10 years. Both times were outstanding experiences.Lance Nilson and his team of professionals had my back every step in my loan process. They were all very transparent during my time waiting for my loan to get approved.Lance and Jaclyn were always available for questions, or concerns that came up. I would absolutely recommend Veterans United to anyone needing there services.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Tim and his staff was outstanding! Had all the answers to my questions. And when I call or text they would always answer me. It was a pleasant experience and I would recommend them to anyone.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

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5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Very helpful
Understanding
Knowledgeable
Quick response always

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

Lance Nilson was extremely helpful. My wife and I greatly appreciated his expertise and professionalism. Everyone that worked alongside him also did an awesome job with communicating and being on top of everything.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Very nice staff. Easy to use.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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Experience first-hand why 358,774 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

The help I received was awesome and I appreciate all the hard work. I thank all of them. They are the best.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Craig was AMAZING to work with. He made this process so easy and was always available if I had questions. I will definitely be recommending him and Veterans United!

headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars

My experience was unbelievable and phenomenal. I wish everybody who experienced buying a house could experience it the way that I did! It was easy, it was reassuring, it was inspiring, it was uplifting. Chelsea did a wonderful job and she's my friend for life. Thank you for everything!

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

Very professional! Every person I worked with was wonderful even with all the snags! It was less painful have worked with the incredible group of people.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

As usual, Scott, and his associate Annie, were absolutely amazing during the process. My initial loan was through United and Scott has not changed at all; a consummate professional, knowledgeable, and pleasant to work with. The team’s communication was impressively impeccable and an essential component to my trust and confidence in the process. Outstanding work!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

The team was phenomenal. Thank you Mr. Scott for answering any and all questions and concerns during the process. He was patient and was consistent in status checks and follow ups.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

I really had the best dream team. From Seller, to Lender, to the VA, to the agents. Thank you Miss Ashley and Miss Crystal. Always in the best interest of the client. So patient and kind and mindful. We all went through some hurdles but ultimately had to go through them to get through them and eventually shoot for the win, I love you all and thank you all. 🩶

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

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