Everyone I worked with was super helpful, wanted to make our experience as smooth as possible, and all around wanted the best for us.
Outstanding team
The whole team is amazing!!!
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
I'm not upset over innocent mistakes. We're human after all and prone to make honest mistakes once in awhile. What I am upset about is the apparent lack of a sense of urgency in correcting that mistake.I thought we'd closed on a home loan using Veterans United on 31 Mar 26. However, because the closing package the mobile notary received had two different sets of wire transfer instructions, and I was given the wrong one the day before closing, the money wire transfer was sent to Veterans United and not the title company where it was supposed to go.Simple correction, right? Wrong. It is now three weeks later (21 April), and even though Veterans United found exactly where that money went, they have not wired it back to us so we can get it to the right wire transfer address. Yes, that's right, they can't simply wire the money directly to the title company, They said I had to do it. Not only that, but yesterday I received an updated closing disclosure statement that raised the amount of closing money to be sent from $29,911.22 to $30,053.72. Yesterday I sent off an email asking Veterans United why and I still haven't heard back.Now all the while I've sent email after email asking Veterans United to track this issue down and all I've gotten, besides them letting me know they found out where the money went, has been something like we'll look into it, the matters been elevated, and a decision has been made to wire the money back to us but it hasn't been done as of this writing.All I can say is, in this day and age of half truths, lies, and deceit, there are very few things you can say with absolute certainty. The one thing I can say with absolute certainty is I wouldn't recommend Veterans United to anyone.
We enjoyed working with everyone at Veterans United. This our 3 mortgage with them.
They are always available for and questions we had.
Thank you
The Veterans United team made what I thought would be a very confusing process very easily understandable and easy going!
Veterans United is the Best!
HIGHLY Recommended!!!
1st time home buyers, everyone was great and very accomidating, everyome was super nice, easy to work with and very helpful. Definitely would recommend.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
My VA lender & her team were great. They explained everything in detail steps along the way.
Working with Veterans United Home Loans from start to finish was an outstanding experience. The entire process was quick, seamless, and incredibly well-coordinated.Dorian served as my liaison between underwriting and myself, and he was exceptional—always responsive, knowledgeable, and ready to answer any questions I had along the way. Having that level of communication made a huge difference.Lisa was equally amazing. She stayed on top of every detail and ensured I was always informed about what was needed from me, especially when it came to signatures and required documents. She worked closely with my family and me throughout the entire process, making everything feel smooth and manageable.Overall, the team made what can often be a stressful experience feel easy and straightforward. I would absolutely work with Veterans United Home Loans again and highly recommend them to anyone looking for a seamless home-buying experience.
The team did an excellent job
Great !
Easy and pleasant to work with. Attentive to detail. Great!
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Kevin and his team made the entire process smooth and seamless, answered any and all questions we had and truly cared about us getting the home we wanted. A nice housewarming gift and handwritten note were the cherry on top, and remembering our son Colby. Huge thanks to Kevin, Lindsay, Chance and any other members of the team I missed for helping us get the home we love and get to watch our family grow in
Please read this review:I had the pleasure of Shane Lamber for his excellent support and guidance throughout the process of purchasing my new home. Shane’s professionalism, patience, and attention to detail made what could have been a stressful experience feel smooth and manageable.I truly appreciate the time and effort he and his team dedicated professionals, who answered all of my difficult questions , with his wrath of knowledge and addressing my concerns.Shane ultimately ensured everything stayed on track from start to finish. His expertise gave me confidence every step of the way.
I am incredibly grateful and excited to begin this new chapter, grateful to have had Shane as part of this important milestone.
Thank you again for everything you’ve done for us.
We were very pleased with our experience from beginning to end! We started working with Connor Kyle and have nothing but amazing things to say about him! He played a huge part in getting us prepared to buy a home! Then we worked with Sam Brown and Melissa Longston and they were both phenomenal and easy to work with! We have nothing but positive feedback with our experience with VU, we are so appreciative of everyone we worked with!
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
Overall, everything worked out well.
The prices/fees are higher than a lot of the other options out there.
Working with your own bank or credit union would probably result in a cheaper outcome or even with other online loan platforms.
The whole process went smoothly and the customer service and communication was excellent.
Hannah was great! She communicated well. Explained and gave clarity when needed. Kind and understanding.
