Veteran's United was awesome, they were present and communicative at every turn, couldn't recommend these guys higher!
Great energy
The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
The entire team that was assigned to me was the best team ever. I have never had any company to have my back the way that my team has. They were wonderful,knowledgeable, helpful and many more adjectives. I loved working with my entire team,frome Anne (the beginning) of my journey to Katie (the end). Everyone has surpassed my expectations. I love and thank them all. Gray,and Jared.
The Veterans United team that I worked with was exceptional from beginning to end! This was my first home buying experience and Lance and his team made it a breeze! The few bumps and obstacles we had were easily navigated by what I felt was an experienced staff! Dez and Rynda were able to answer all my questions in a very
Fast and timely manner. Communication was outstanding. If there were to be an MVP it would be Spencer Miller. We worked more directly and he was boots on the ground for me! All in all ....I would rate my experience as excellent. If and when I purchase in the future, I'll be looking for these guys again!
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Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
My wife and I worked with Billy and his team once before and the experience was top notch. I didn't think they could improve on that but was proved wrong with our new home purchase. The whole team is so knowledgeable and helpful. We never have to wonder what is going on with the loan because you become part of their team as soon as the process starts. Professional and kind from start to finish and beyond. Thank you Billy and team for making this a joy!
The process was flawless and the team at Veterans United kept us on track, informed, and closing quickly.
greg was very patient with us he was very thorough and we didnt know alot about computers he helped us lot
The process was fairly easy and the loan agents were professional and responsive. The only concern was it was unclear all the requirements for completing the loan. Every week had new requirements all the way until the end which I think contributed to the delay on closing.
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
Communication was great. I had veterans united team members frequently reach out to see if I had any questions or to inform me of all services that were available through Veterans united
Little hiccup with closing left us homeless for a day
Response from Veterans United
Hi Daniel,
I'm sorry to hear there was a hiccup with your closing that left you without a place to stay for a day. I can only imagine how stressful that must have been during such an important milestone. Thank you for sharing your experience. I'd like the chance to learn more about what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us after hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
