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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,918 reviews
821 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,918 reviews from North Carolina

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5 out of 5 Stars

Veterans United have been Fantastic!
MR.Corey and his team have been great to work with.. it was smooth and easy. Everything was done through emails and phone calls, it was simple and easy. VU, was a BLESSING to me, a senior widow.
I recommend VU! 💯 %

headshot image of Corey Youngclaus

Loan Officer: Corey Youngclaus

NMLS# 1905952

2 out of 5 Stars

It felt like working with people who had never funded a mortgage for people out of state. This is 2026, not the 1900’s and you have VETERAN in your name. We are known for moving a lot. It’s embarrassing that something that has my title of veteran in the name is so unorganized and painfully bad. I got tired of apologizing for constantly changing standards. Especially the ones the day of closing. Paperwork that they had for weeks prior to closing. At the end of it all, the people we were working with swore to never work with VU again if it involved a POA. That is embarrassing. I wish you would get veteran out of your name. I’m tired of everything that has my title in it being of poor quality.Crystal was the only person who made it manageable. She would respond to questions even faster than I expected her to and really made it easier. She was actually competent and seemed to actually understand what stresses we were under. Bob was good in the beginning but seemed very disconnected from it all and was difficult to contact at times.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

My husband and I are so grateful for the amazing team at Veterans United that helped us in making our dream into a reality. Everyone was kind to us and provided exceptional services. Greg was great and worked until the very end of the process. He was a dedicated team member. Victoria and Grace were kind and friendly. Thank you guys. We are honored to have received this opportunity. Special thanks to Dustin who made us feel protected and valued at all times. He is extremely knowledgeable and guided us in the right direction. He was always available to provide us with the support we needed and kept us informed every step of the way. Thank you Dustin. You are awesome! This is truly a blessing for us. Thank you Veterans United 💙🤍❤️

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Honestly, I could not have imagined this process going any smoother. The entire team made sure I felt supported every step of the way and was always available whenever I had questions. As a first-time homebuyer, I was naturally nervous going into it, but they made the experience feel easy and stress-free. This team was absolutely incredible, and I would highly recommend them to anyone looking to buy a home.

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Another, my third, amazing experience buying a home with Veteran's United. Clay and his entire team are professional, caring, knowledgeable, and work tirelessly until the keys are in hand. Grateful for this amazing team and 100% would recommend!

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Rob, and the whole team from Veterans United were amazing. The made our out-of-state move so easy. We had a million questions and they were there every step of the way. Thank you so much!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Jason was amazing during our whole home buying process. He was knowledgeable and answered all of our questions (even non loan related). Honestly, it was a super easy process and I would use them again!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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4.5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

This team made it incredibly easy and straightforward to own our dream home. We are first time homebuyers and didn’t know what to expect but were somewhat intimidated, but Marcus, Selina, and team made it smooth and easy.
I would recommend this to everyone that I know.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

So reaponsive

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

0.5 out of 5 Stars

Unfortunately the ball was dropped more than once for my buyer and even when the team lead took over, the communication was less than satisfactory. The day before and days of closing - we were unable to get any responses from Dylan Schatz nor Lani, the team lead.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars

Nichole and her team were fantastic. Thankful for all of the help, and assistance. Will be reaching out again in the future if I need to purchase a new home!

headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

My team was second to none. Absolutely no complaints. They were fantastic.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Thank you for helping us achieve our goal. Thanks to Lynn and Randy for helping us make this happen.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

Veterans United was by far the most responsive, accessible, and user-friendly lender. From start to finish, their team guided me through every step of the process, answered all of my questions thoroughly, and made sure there were no surprises along the way. The entire experience was smooth, professional, and reassuring. I highly recommend them, and I’ve already been spreading the word at work because of how positive my experience was. Truly an outstanding team to work with.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Fairly easy process. All members of the team that was assigned to me were readily available and answered all questions. I got the best rate from them.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
headshot image of Burke Gardner

Loan Officer: Burke Gardner

NMLS# 2653283

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4.5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

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