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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
25,842 reviews
592 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 25,842 reviews from North Carolina

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4.5 out of 5 Stars

The only suggestion is asking what time is the best time to call during the day.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer Team Lead: Moya Brown

NMLS# 1493916

5 out of 5 Stars

I cannot say enough great things about Yoel Stefanos, my loan officer, and Sarah, my coordinator! They both made the entire process so much easier and less stressful. Yoel was knowledgeable, professional, and always willing to help answer questions and guide me through each step. Sarah was equally amazing, staying on top of everything, keeping things organized, and making sure everything moved along smoothly. Their communication, dedication, and teamwork truly made a difference. I am so grateful for all their hard work, patience, and support throughout this journey. They make an incredible team, and I would highly recommend them to anyone looking for a smooth and positive home-buying experience!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars

Ryan Stoll and Noelle Anderson were a great time. Our process was smooth thanks there knowledge and expertise.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars

Great team to work with and made the process smooth as could have been asked for. Highly recommend.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

3.5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

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5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

I honestly don’t think we could have asked for a better experience buying our home with Veterans United. From the very beginning to closing day, Don, Levi, and their entire team made us feel like we were their top priority. This wasn’t just a business transaction to them, and that really meant a lot to us.I especially want to recognize Don and Levi. These two were absolutely incredible to work with. They were there for us every step of the way, answered our questions, kept us informed, reassured us when we needed it, and always made us feel like we were in good hands. Their patience, professionalism, dedication, and genuine care did not go unnoticed. We never felt like we were bothering them, and they always made time for us. That’s the kind of service you don’t forget.To Don, Levi, and the entire team: THANK YOU! You helped make one of the biggest moments in our lives a truly special experience. We know how much work goes on behind the scenes, and we sincerely appreciate everything you did to get us into our home.As a veteran, it also means something special to work with a company that understands the value of our service and takes pride in helping veterans achieve the dream of homeownership.We will absolutely recommend Veterans United, and especially Don, Levi, and their team, to anyone we know looking to buy a home. You guys didn’t just help us buy a house; you helped us get home. We couldn’t be more grateful!Five stars aren’t enough. Thank you for everything!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

The team was great to work with again. Both Daniel and Wendy stayed on top of all the communication.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

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5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4.5 out of 5 Stars

Alexei was very flexible and dedicated to supporting us in the process while we had an irregular contact schedule.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

I have already sent a friend to Alberto and they clised there home loan also

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Thanks very House everybody work together card to help me close my house

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Photo submission from Alfonzo S.

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4 out of 5 Stars
headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

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