Stephen Erickson and his team are absolute rockstars. They are the reason I am a returning customer!
Justins Team was top notch and they did everything tjey could to make sure that our dreams came true.
Veterans United have been Fantastic!
MR.Corey and his team have been great to work with.. it was smooth and easy. Everything was done through emails and phone calls, it was simple and easy. VU, was a BLESSING to me, a senior widow.
I recommend VU! 💯 %
It felt like working with people who had never funded a mortgage for people out of state. This is 2026, not the 1900’s and you have VETERAN in your name. We are known for moving a lot. It’s embarrassing that something that has my title of veteran in the name is so unorganized and painfully bad. I got tired of apologizing for constantly changing standards. Especially the ones the day of closing. Paperwork that they had for weeks prior to closing. At the end of it all, the people we were working with swore to never work with VU again if it involved a POA. That is embarrassing. I wish you would get veteran out of your name. I’m tired of everything that has my title in it being of poor quality.Crystal was the only person who made it manageable. She would respond to questions even faster than I expected her to and really made it easier. She was actually competent and seemed to actually understand what stresses we were under. Bob was good in the beginning but seemed very disconnected from it all and was difficult to contact at times.
My husband and I are so grateful for the amazing team at Veterans United that helped us in making our dream into a reality. Everyone was kind to us and provided exceptional services. Greg was great and worked until the very end of the process. He was a dedicated team member. Victoria and Grace were kind and friendly. Thank you guys. We are honored to have received this opportunity. Special thanks to Dustin who made us feel protected and valued at all times. He is extremely knowledgeable and guided us in the right direction. He was always available to provide us with the support we needed and kept us informed every step of the way. Thank you Dustin. You are awesome! This is truly a blessing for us. Thank you Veterans United 💙🤍❤️
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
Honestly, I could not have imagined this process going any smoother. The entire team made sure I felt supported every step of the way and was always available whenever I had questions. As a first-time homebuyer, I was naturally nervous going into it, but they made the experience feel easy and stress-free. This team was absolutely incredible, and I would highly recommend them to anyone looking to buy a home.
Another, my third, amazing experience buying a home with Veteran's United. Clay and his entire team are professional, caring, knowledgeable, and work tirelessly until the keys are in hand. Grateful for this amazing team and 100% would recommend!
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Rob, and the whole team from Veterans United were amazing. The made our out-of-state move so easy. We had a million questions and they were there every step of the way. Thank you so much!
Jason was amazing during our whole home buying process. He was knowledgeable and answered all of our questions (even non loan related). Honestly, it was a super easy process and I would use them again!
This team made it incredibly easy and straightforward to own our dream home. We are first time homebuyers and didn’t know what to expect but were somewhat intimidated, but Marcus, Selina, and team made it smooth and easy.
I would recommend this to everyone that I know.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
So reaponsive
Unfortunately the ball was dropped more than once for my buyer and even when the team lead took over, the communication was less than satisfactory. The day before and days of closing - we were unable to get any responses from Dylan Schatz nor Lani, the team lead.
Response from Veterans United
Hi and thank you for taking the time to provide feedback on behalf of our client
I’m sorry to hear their experience was impacted by repeated communication issues throughout the process. Communication during the final days leading up to closing is especially important, and I understand how frustrating it must have been to be unable to get responses from Dylan or Lani when timely updates were needed most.
We appreciate you bringing these concerns to our attention, as this is not the level of service we aim to provide. If you or our mutual client would like to discuss the experience further, please do reconnect with our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Nichole and her team were fantastic. Thankful for all of the help, and assistance. Will be reaching out again in the future if I need to purchase a new home!
My team was second to none. Absolutely no complaints. They were fantastic.
Thank you for helping us achieve our goal. Thanks to Lynn and Randy for helping us make this happen.
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
Veterans United was by far the most responsive, accessible, and user-friendly lender. From start to finish, their team guided me through every step of the process, answered all of my questions thoroughly, and made sure there were no surprises along the way. The entire experience was smooth, professional, and reassuring. I highly recommend them, and I’ve already been spreading the word at work because of how positive my experience was. Truly an outstanding team to work with.
Fairly easy process. All members of the team that was assigned to me were readily available and answered all questions. I got the best rate from them.
