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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,712 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,712 reviews from North Carolina

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5 out of 5 Stars

The Veterans United team made what I thought would be a very confusing process very easily understandable and easy going!

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

Veterans United is the Best!
HIGHLY Recommended!!!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

1st time home buyers, everyone was great and very accomidating, everyome was super nice, easy to work with and very helpful. Definitely would recommend.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

My VA lender & her team were great. They explained everything in detail steps along the way.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

Working with Veterans United Home Loans from start to finish was an outstanding experience. The entire process was quick, seamless, and incredibly well-coordinated.Dorian served as my liaison between underwriting and myself, and he was exceptional—always responsive, knowledgeable, and ready to answer any questions I had along the way. Having that level of communication made a huge difference.Lisa was equally amazing. She stayed on top of every detail and ensured I was always informed about what was needed from me, especially when it came to signatures and required documents. She worked closely with my family and me throughout the entire process, making everything feel smooth and manageable.Overall, the team made what can often be a stressful experience feel easy and straightforward. I would absolutely work with Veterans United Home Loans again and highly recommend them to anyone looking for a seamless home-buying experience.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

The team did an excellent job

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

Great !

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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4.5 out of 5 Stars

Easy and pleasant to work with. Attentive to detail. Great!

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Kevin and his team made the entire process smooth and seamless, answered any and all questions we had and truly cared about us getting the home we wanted. A nice housewarming gift and handwritten note were the cherry on top, and remembering our son Colby. Huge thanks to Kevin, Lindsay, Chance and any other members of the team I missed for helping us get the home we love and get to watch our family grow in

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Please read this review:I had the pleasure of Shane Lamber for his excellent support and guidance throughout the process of purchasing my new home. Shane’s professionalism, patience, and attention to detail made what could have been a stressful experience feel smooth and manageable.I truly appreciate the time and effort he and his team dedicated professionals, who answered all of my difficult questions , with his wrath of knowledge and addressing my concerns.Shane ultimately ensured everything stayed on track from start to finish. His expertise gave me confidence every step of the way.
I am incredibly grateful and excited to begin this new chapter, grateful to have had Shane as part of this important milestone.
Thank you again for everything you’ve done for us.

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

We were very pleased with our experience from beginning to end! We started working with Connor Kyle and have nothing but amazing things to say about him! He played a huge part in getting us prepared to buy a home! Then we worked with Sam Brown and Melissa Longston and they were both phenomenal and easy to work with! We have nothing but positive feedback with our experience with VU, we are so appreciative of everyone we worked with!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars

Overall, everything worked out well.
The prices/fees are higher than a lot of the other options out there.
Working with your own bank or credit union would probably result in a cheaper outcome or even with other online loan platforms.
The whole process went smoothly and the customer service and communication was excellent.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

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5 out of 5 Stars

Hannah was great! She communicated well. Explained and gave clarity when needed. Kind and understanding.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

great service by Solibel, cystal, and bob with the whole process.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

You guys were fantastic. Thank you!

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

I never thought it could, or would, happen. I'm so thankful for all of you! May God bless you all!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Another great job! Communication was excellent.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Zack and his team made it extremely easy!!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

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