Wyatt was amazing since day one of our process. Any time we had questions he answered truthfully and to the best of his ability. We would work with Wyatt any day out of the week.
Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!
Outstanding experience with the whole process. Joel and his team were amazing to work with, they eased my mind when I had worries, reassured my doubts and were completely open and honest every step of the way. I would highly recommend this team to any of my fellow veterans. Extremely thankful to have worked with Joel, Lindsey and the whole Veterans United group. First we were strangers, but closed as family. Thank you for making a dream come true.
Our family will forever be grateful to Veterans United, especially Aaron Mansfield! Homeownership was a 10-year dream we thought was out of reach. From our very first phone call to signing the closing papers, Aaron was there every step of the way. He educated us on VA loans, guided our next steps, and advocated for us in ways we never expected.
I am proud to have served our country, but being able to utilize my VA loan to give my family their dream house is a different kind of pride that is indescribable. May God bless the USA, Veterans United, and Aaron Mansfield and his family!
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Veterans United provided exceptional service throughout our home-buying process. After another lender dropped the ball and demonstrated a lack of familiarity with our particular needs, we found ourselves at risk of losing the home we were trying to purchase.Fortunately, Nick and his team stepped in and immediately took ownership of the situation. Their professionalism, expertise, responsiveness, and sense of urgency were remarkable. What seemed nearly impossible was accomplished in a matter of days, and they successfully guided us across the finish line.The level of customer service we received was nothing short of outstanding. Nick and his team not only saved the transaction but also restored our confidence during an incredibly stressful time. We are deeply grateful for their hard work, dedication, and commitment to serving veterans and their families. We would wholeheartedly recommend Veterans United to anyone seeking a knowledgeable, dependable, and results-driven mortgage team
Whitney and Madison were awesome along with the rest of them for getting everything done, they are very professional and know what they are doing.
THANKS FOR EVERYTHING, I WAS LOST TO HOW TO DO ANYTHING. SUPPOSEDLY EVERYTHING WORKED OUT GOOD.
It was great!!
I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!
Nick was awesome to use! We never had an issue getting a hold of him. Quick response and very friendly
Since day 1 of talking with Joel, he's been nothing but extremely helpful and patient with my wife and I. We are new to homeowners and we're quite happy with Joel's professional and friendly interactions. He helped us understand stuff if we couldnt figure it out. I highly recommend VA home loans to any new or existing homeowners. Definitely ask for Joel.
Tim Alvis would be great for someone who is NOT buying their first house. He would be a great candidate for someone who is an experienced buyer. It was not a good experience for me and my husband and we were disappointed in his complacency that ultimately changed our closing date and our view of veterans United home loans.
Response from Veterans United
Hi Rebecca,
I’m sorry to hear that your experience as first-time homebuyers left you and your husband feeling disappointed. Purchasing a home for the first time can already feel overwhelming, and it’s important to have clear communication, guidance, and support throughout the process.
I understand why changes to your closing timeline and the overall experience would affect your confidence and perception of Veterans United. Every borrower’s situation is different, and first-time buyers especially should feel informed and supported every step of the way. I appreciate you taking the time to share this feedback.
I’d like the opportunity to learn more about your experience and discuss your concerns further. Please feel free to contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages outside those hours are typically responded to the next business day.
Sincerely,
Claire S., Client Relations Manager
The local office was great! Cal and his team are amazing. The corporate side that I started with leaves much to be desired. Multiple calls a day from different people trying to give me the same information over and over.
I work with Cal he was very fun to work with and communicated everything that I was not sure of.
Owning my own home has always been a dream of mine. Veterans United not only made that dream come true the helped me step by step to achieve my goals! Thank you!
Thanks to Cal and crew the refy went as exspected...and would recommend your sevices any day any time...10 stars anytime...Dr. Larry A Bond,PH.D.
Thank you for all the help through the entire process
A very pleasant and professional experience.
