Loved how everything was online and uploading the documentation was so easy!
My Loan officer Stan Hawkins was so nice and pleasant to work with. He ensured that I would have everything that I needed on time. He was professional the whole step of the way.
This was our first experience with buying a home. It started with Tandy helping us get ready to be approved, then Mike, Nathan and Erin all worked diligently to ensure the rest of the process was smooth. It made for a great experience all around.
They are all very helpful and make the entire process very easy.
Veterans United and the title company, Premier Land and Title, did great. Our Real Estate Agent and the seller's mortgage broker had personal issues which spilled out into the professional side. Veterans United and Premier Land and Title dealt with that professionally and helped us through any misgivings we had due to the conflict to help us close on time. Thanks for everything!
I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.
Whitney Brown did an awesome job! She was always really nice and answered my questions right away.
I like that they personalized a gift for our family.
Stan the loan officer was great.do not blame him but the underwriters were bad
Response from Veterans United
Thank you for your feedback Simone. We are happy to hear that you had a great experience with your Loan Officer. We also understand the frustrations that can come with underwriting review. A member of our Client Advocate team will be researching your file to make sure Veterans in the future have a better overall experience.
Veterans United is great to work with. They understand the situation that veterans might be in and take care of business.
