I can’t say enough good things about Veterans United and how they helped my family buy our home. We were in a tough spot—renting a house since October, only to lose our landlord in January. His sons decided to sell the property, and we were left scrambling, unsure of how to even start the process of buying it ourselves. As a veteran, I’d heard of Veterans United but didn’t know much about them. On a whim, I reached out, and from that first call, they became our lifeline.
We didn’t have a realtor or any real estate agent, which made things feel overwhelming at first. But the team at Veterans United stepped up in a way I didn’t expect. They didn’t just process our VA loan; they guided us through every single step like we were their only clients. They were patient, answering my endless questions about paperwork, timelines, and what to expect. Since we were trying to buy the home we were already living in, the situation was a bit unique, but they never made us feel like it was too complicated or out of reach.
What stood out most was how fast and straightforward they made everything. From the moment we started the process to closing, it felt like they were moving mountains behind the scenes to keep things on track. They coordinated with the seller’s side, walked us through the VA loan requirements, and made sure we understood every form we signed. Even when I got stressed about deadlines, they stayed calm and kept us focused. The whole process was done in what felt like record time, and we never felt rushed or pushed into anything.
I’m honestly not sure we could’ve pulled this off without Veterans United. Their team was there from start to finish, checking in, offering advice, and making sure we got the keys to the home we already loved. If you’re a veteran looking to buy a home—whether you’ve got a realtor or not—I’d recommend them in a heartbeat. They took a stressful situation and turned it into one of the proudest moments of our lives.
It was wonderful working with Veterans United.
I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!
Thank you all so much. We are excited to get into our new home so we can get started on this next chapter of our lives. We couldn’t have done it without you and your highly knowledgeable team. You are all superstars of the highest order, and both Catherine and I are very grateful for all of your help. Thanks again!
Great team
Thanks to Chris & Caytlin and the rest of the Veterans United team we built our forever dream home. They made the process so easy and the communication through it all was top notch.Thanks again,
Patrick & Tonya Kelley
Great service. Fast closing & smooth transaction!
Very timely team that answered any and all questions we had. Would highly recommend this team.
This was the second time we used. Veterans United. Our first experience was phenomenal and was with Matt Landis. Which is exactly why we wanted to work with him and his team again. They all were professional, courteous, and an all around pleasure to work with. They truly made the experience smooth and easy to understand even when we had hiccups on our end.
Owning my own home has always been a dream of mine. Veterans United not only made that dream come true the helped me step by step to achieve my goals! Thank you!
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Nothing but two thumbs up for the team!
Overall, pretty easy and everyone was prompt and professional. Our only “beef” was that there seemed to be a bit of miscommunication between internal parties at times and a lot of documents seemed to be asked for very last minute. You’ll have that on bigger jobs, though. Good job guys.
I like to thank the entire team for their support, professionalism and determination. They were above reproach.
Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!
I’d like to thank the whole team for being so helpful, also thank you so much for the home warming gifts sent. My kids love the boomerang.
This was my first homebuying experience ever. The team at veterans united made everything so simple that I was shocked. The entire process was well explained, well planned and coordinated and, frankly, painless. I couldn't be happier with my entire experience, and wouldn't think to recommend anyone but veterans united in the future.
