Very pleased. Purchasing a home can be difficult with all the paperwork. Veterans united was a great help and made it a much easier process. Thank you
When I first started looking for a home I heard that the VA loan process can be slower or a hassle. But, for me that was absolutely not the case! My team got me to close in under a month and were more than helpful. As a first time buyer, I had no idea about the process. However, this was not an issue as the online to do lists and check-ins from the team kept me right on track.
The Veterans United loan team were great! Highly recommend their knowledge of the VA processes, which were useful for the realtor to rely upon. Easy, online process for document collection and communication.
Will be using veterans united from here on out. Best customer service from the entire staff I have ever received. Answered all my questions and I felt reassured the entire process. Thank you
I never thought that I would own a home, it seems so out of reach for people in my generation.But, with the help of my amazing team - Matt Lucas, Danielle Quinn, Rob Gaskin, Daniel Aaronhalt, and Becca Crossgrove - they where able to get me closed on my first home in less than a month! I owe y’all a massive ‘THANK YOU’!!If I can do it, you can too!
Response from Veterans United
Richard, we appreciate your honest review. Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.
Evan and his team were very knowledgeable and gave me a great experience. This was my first home purchase and they were there to answer all questions (which I had many) and always stayed on top of everything. Great job from a great team, would highly recommend.
Everyone I worked with at Veterans United was super helpful, prompt, and friendly.
I definitely recommend Veterans United for a homebuyer. I enjoyed working with Suzie Naeger & the team. They are all great to work with. Thank you for helping us get our new to us home. David & Cindy F.
I was a bit frustrated with uploading documents, not being able to document sign etc...however, I realize it is for my protection as it does have personal information. That being said, it was a relatively easy process, the staff were courteous when answering my questions. Thank you for everything
Cant thank the whole team enough. Absolutely amazing talent, communication and commitment to the customer!!
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Very professional and responsive. Walked us through every step so we always knew what to expect. Provided very helpful videos. Would highly recommend Veterans United and Dave Buchner.
From start to closing to refinancing! Everything has been informative and my loan officer has been great! Thankyou for making the process easier and not as stressful!
The team was great and always there if I had questions.
