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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,389

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,309
4
13,477
3
2,011
2
905
1
687

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Showing all 726 reviews from New Hampshire

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5 out of 5 Stars
Would Recommend

Aaron Foster and Mallory Licklider did an outstanding job helping and guiding me thru the whole process of purchasing a home. They're very professional and courteous.

Loan Officer: Aaron Foster

NMLS# 298410

4 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

It’s was a long, confusing, and frustrating process that Molly and Jeremy did a great job cleaning up and helping to get it done.

Loan Officer: Molly Meis

NMLS# 1046490

4 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

1.5 out of 5 Stars

Lost paperwork, placing the information given in the wrong perspective, information that wasn't needed then was a top priority after when they told me it wasn't needed, person we started with disappeared other people assigned lack of consistency and service. The only good thing I can say is they got the job done eventually

Response from Veterans United

Hi James, thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience and learn more. One of our Client Advocate team members has attempted to reach you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

5 out of 5 Stars
Would Recommend
Photo submission from John B.

The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Staff was outstanding. Helpful and informative.

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

What a great team😁

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

They worked with us for over two years to get us a home loan.

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

I would highly recommended to any veteran I know

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Jon McCarty & his team were amazing. Adam Nelsen was always quick to respond and was a wealth of information.

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Only one negative experience, the inability to explain the need to remove money from my IRA to my checking account in order to satisfy the underwriters. This was not how I was going to pay my mortgage but it did unnecessarily affect my investments.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
Chad Hafford

Had a great time through the process. They helped me every step of the way and were super nice and understanding about everything and explained things clearly. Great experience.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

From the very beginning the team at Veterans United has been at my side guiding me through the process and ensuring I was well informed with each step.

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars
Would Recommend
Photo submission from Kenneth S.

It would have been unbelievably smooth except for the forgotten well inspection. Other than that, perfect!

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

The entire experience with Chris and Meagan was wonderful- stress free and I always felt like I knew what the status was. They are friendly and helpful.

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Everyone we worked with was pleasant, attentive, and informative. The process could not have gone any better. We had a ton of questions throughout the process and were able to get them answered completely and in a timely manner.

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

0.5 out of 5 Stars

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Francisco

NMLS# 1126762

4 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

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See all 121,389 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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