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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

179,781

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
133,582
4
36,645
3
6,090
2
1,873
1
1,591

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Showing all 1,070 reviews from New Hampshire

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5 out of 5 Stars
Would Recommend

It was the best experience we ever had purchasing a home. We recieved information freely and were kept in the loop the whole way

Loan Officer: Jenna Pahde

NMLS# 1421181

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

we worked together for over 2 years If I had any questions he had the answers plus his team he had working with him were top notch

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

The Veterans United Team was amazing through the entire process. Thank you.

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
Photo submission from Michael M.

I can't say enough good things about Joe Narron, I would say that the majority of my interactions was through Joe. We had quite a difficult time obtaining a Certificate of Eligibility from the VA but Joe was there helping every step of the way.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Freeman

NMLS# 1783680

5 out of 5 Stars
Would Recommend

I can’t give enough praise to Veterans United! The entire process was incredibly smooth, seamless and stress free!!

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Eric and Gina were outstanding. Very helpful through my entire process and we’re always there for me

Loan Officer: Eric Highley

NMLS# 1810615

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

4 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Thornhill

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
Photo submission from Andrew N.

I would absolutely recommend, have and will continue to pass along Max and his team to fellow Veterans.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Seamless and nearly hassle free! The sticking point continues to be the appraisers. But in the end, our loan specialist donned his bright red cape and saved the day!!

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

During this loan process, I literally did not have to do any extenuating pass. The team just made everything work and everything was seamless

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

It was not only a pleasure working with Gerrit Hane and the whole staff that they provided to make the process of getting our mortgage go smoothly but they went above-and-beyond to answer all of our questions; sometimes before we even knew what to ask.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

They made the overall process easy, and were incredibly helpful.

Loan Officer: Jake Jones

NMLS# 1838230

3.5 out of 5 Stars
Would Recommend

I would recommend Veterans United because from the beginning the Senior home loan consultant was attentive and helpful. Our credit was in severe need of a boost. Brittney walked us through how to make the appropriate moves in order to get the improvement we were after. After about a year of hard work we just wanted an update of where we fell. Brittney and me, spoke late August/Early September of 2019, for an update, we still didn't achieve our credit goal. A few short weeks later, our home loan consultant called to report the good news that we achieved that magical number. We were partnered with the loan officer and real estate agent. Early in the process, all were attentive and helpful. The last 2 weeks of our process, there seemed to be a major source of breakdown in communication. When expressed to VU, I did not feel heard, I felt patronized. All of a sudden I felt like me buying a home just became a thing to get done, instead of the personalization that I had felt earlier in the process. It was sad and unfortunate. I would use them again for all of the good that came of it. However, I would voice my concerns sooner and to someone who may have been able to help. So, if you feel like you aren't getting that attention, don't hesitate to speak with someone.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
Photo submission from John B.

The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

They kept us informed every step of the way.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Very good and fast service and My loan specialist was very knowledgeable and helpful

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

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See all 179,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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