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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,473

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,688
4
35,532
3
5,894
2
1,823
1
1,536

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Showing all 895 home purchase loan reviews from New Hampshire

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5 out of 5 Stars
Would Recommend

Great communication, and great people to answer questions. Great overall experience!

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Matt and Kayla worked amazingly together. The process of buying a house is stressful and I wanted to walk away on a few occasions. Matt and Kayla were able to shine light and encourage me to keep pressing forward with things. Through the help from God, my family, and the Veterans United team, we can proudly say we are homeowners again!

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

sam & his team been great ,took care of every thing to make it very easy . no problems thank you carl & diane ricciardone

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
Photo submission from Michael M.

I can't say enough good things about Joe Narron, I would say that the majority of my interactions was through Joe. We had quite a difficult time obtaining a Certificate of Eligibility from the VA but Joe was there helping every step of the way.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Very easy transaction

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

I would 100% recommend Veterans United Home Loans.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Given our situation of the condo we were purchasing being new construction, there were many hoops that had to be jumped through in order to have the condo association be VA qualified. This process was a hassle and there wasn’t much visibility on the buyer side which at times was frustrating. This was not any fault of Veterans United but of the nature of the situation. Overall we are very happy with our experience and would definitely recommend to other people seeking a VA loan.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

3 out of 5 Stars
Would Recommend

There were several miscommunications and little follow up. It seemed to take several days to get clarification.

Response from Veterans United

Michael, we're sorry to hear our communication was not on par with the expectations we set. Communication is very important, and we appreciate you providing this review. We will use this feedback to ensure we continually improve our service. We hope you enjoy many happy years in your new home.

5 out of 5 Stars
Would Recommend
Photo submission from Andrew N.

I would absolutely recommend, have and will continue to pass along Max and his team to fellow Veterans.

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Veterans United has given my family an opportunity to move forward to the future.
There team of personnel are courteous, professional and will work hard to help move you to a better standard of living, which in my book is very important to my household.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Veterans United gives the most pleasant home buying experience possible. From their friendly staff to the online loan process, it felt like they were there for every step.

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Brady

NMLS# 863095

1 out of 5 Stars

I would recommend all veterans use local brokers that they can talk to in person. Our comm's were less than satisfactory much of the time.

Response from Veterans United

Hi Steve, thank you for bringing this to our attention. We apologize that communication was not a stronger part of your experience, and we will continue to strive for better. Veterans United does have local branches set up to meet with you face to face if they are in your area. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

4 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
Photo submission from John B.

The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Stefan Inman

NMLS# 1588026

5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

One of the best decisions of our lives. I don't think we would have our beautiful home today if we had gone with another lender --The Bellinger Family

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

VU was great! Thank you for helping me get into my first home!!

Loan Officer: Michael Ellis

NMLS# 1441197

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See all 172,473 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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