Lost paperwork, placing the information given in the wrong perspective, information that wasn't needed then was a top priority after when they told me it wasn't needed, person we started with disappeared other people assigned lack of consistency and service. The only good thing I can say is they got the job done eventually
Response from Veterans United
Hi James, thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience and learn more. One of our Client Advocate team members has attempted to reach you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
Great team work, guided through the entire process.
I have already Recommended on all my veteran sites
Fast quick , polite , professional.
Your customer service was fast and friendly!
Always professional and was able to answer my questions.
GREAT COMMUNICATION !!!!!!
This was the most streamlined, organized loan I have ever applied for. I am so glad I chose Veterans United to refinance my home. All loan companies claim to be the best or promise easy and quick results but view deliver like VU did. Thanks again for being there for our nations veterans and thank you Johnna Dunlap for being an amazing Loan Officer.
Great service thank you all
Nick and Janet were phenomenal during this whole process with the information management and always leaving me informed.