We had a great experience with Veterans United and our loan officer, Rob. Rob was readily available to answer any questions or concerns we had, and was always quick to reply. The MyVU app was super easy to navigate and everyone that was on our team was helpful, kind and knowledgeable. Definitely a great experience!
Amy and her team were outstanding!
They went above and beyond - they were patient, professional and informative.
I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.
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Always attentive, always matched any banks rate, smooth process, overall great team and kender. Will use again!!!!
Veterans United was amazing! I know a lot of people get worried about using a VA home loan, even my realtor was skeptical. That being said going through the process with Veterans United was beyond easy and my realtor was beyond happy with the communication and efficiency Veterans United brought to the table. The app was very easy to navigate and the staff was amazing. Tansee was excellent and knowledgeable at every step and I would highly recommend her as a loan officer to anyone I speak with!
The team was great. Everything went smooth. The team's response time and communication were great.
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
Brain is the best! The north Jersey housing market is challenging especially for VA loans because there are so few veteran buyers. Nevertheless, Brian got the entire condo VA approved and us ‘Clear to Close’ in a little over 30 days which is tremendous. He responded to us in minutes. He demonstrated excellent proficiency and customer service.
The whole team was amazing, I would use again
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Purchasing a home has many variables out of your control. Veterans United made the financial piece very transparent. Their user interface made completing tasks easy to accomplish
Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!
3rd time using VU and will keep coming back.
I would not recommend using Veterans United because throughout the home buying process it was hard to get ahold of my team. On most occassions i would call and leave a message and wouldnt hear back for days, if at all.
Besides the communication difficulty i thought Wes Dyer and Dylan were great. They are polite and very helpful. I wasnt a fan of Brandon, He was kinda rude, made a number of mistakes, and from my persepective, just didnt seem to care about me.
Rob and ashley were a pleasure to work with. Professional, kind, and are very nice people.. i look forward to working with them again
I can not stress enough how effective and smooth the process was with you guys. Thank you so much for being a part of this very important milestone for us. Thank you for everything.
