Website was easily navigable.
Closing was pushed backed multiple times due documents being overlooked and not being in correspondence with regulation requirements of the loan.
Response from Veterans United
Thank you for this information Timothy. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Team work is essential and we have established means to prevent experiences like yours, therefore it would be helpful to learn what may have caused you to feel this way.
Some of the closing costs was left out of the final draft. Didn't find out until the day before settlement !!!
We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.
brian potterbin and staff were very helpful with the process
Smooth and easy no complications
The easiest loan process I ever had to do and they made everything work in my favor
My experience with Veterans United was a positive one
Mitch, Aaron and the whole team at veterans United are simply amazing! Professional and most of all extremely knowledgable about the home buying loan process . They genuinely care about the customer and it shows. Would highly recommend these guys to anyone.
Wesley , miranda, and the whole crew over at veterans United were wonderful. It felt like I was among great friends. All throughout the loan application process, they were eager to help, quick with a laugh, and more than helpful. Great job veterans United!!
Very helpful and always there to assist.
Clayton and the team were very responsive and helpful.
They were very helpful explaining and answering all questions I had. They were also very fast with replying back.
Can't say enough how courteous, professional and helpful all the folks I came into contact with. Jackie Cox, Kevin McMillian, Adam Campbell?.. They were all a pleasure to deal with
My wife and I appreciated Veteran’s United Home Loans being a lender who cares about veterans and works hard to get the loan processed.