Excellent! Amazing how well this all went. Gabe was very attentive and very kind. Made this so easy. I would highly recommend!
My loan was small and ultimately throughout the loan process we did not feel that our loan was worth the loan team' time. We (myself and my realtor's team) were constantly having to reach out, often multiple times to obtain updates. The team would provide an estimated close date and that day would come and go without an update.My loan officer in particular was not great regarding follow-up for things that actually impacted payment. My loan was impounded despite the fact that I was asked to put 25% down, instead of 20% When I asked whether we could remove the taxes and insurance from the monthly payment, my loan officer said he could probably have them waived, but there was never follow-up and in the end the loan was impounded. Frustrating experience. I am told that Veterans United is overall very good and that my experience may be limited to my particular team.
Chace and his team was amazing to work with. Highly recommend!!!!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The whole team was very helpful.
This was very easy to do and it was easy to buy a home here. Thank you
Very friendly and very helpful!
Lauren was amazing!!! The whole team was extremely professional, dedicated, talented and nothing short of amazing. I would and will definitely recommend them to any and everyone. Thank you all again for everything you have done and I look forward to more in the future.
My whole team was amazing! They were on top of every task, even when I couldn’t be.
You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.
This home buying experience was great! Awesome team to work with.
Brandon Sterr and Jordan were excellent to work with. They answered every question and answered every phone call. I would recommend them!
You are all amazing.and I love you all and ask God to bless you.
I had a great experience from start to finish with VU. To be honest, I had tried using them 5 years ago and I went with another lender back then. However, I’m glad I gave them another chance for this new purchase! I was able to complete almost everything through their app, the POCs were extremely responsive and always willing to call, their rates were competitive with all the big banks, and most importantly they remained flexible with all the ups and downs of home buying. Thanks for helping me and my family get a new home!
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Veterans United makes the home buying process enjoyable. They assign a Team to you that helps you through the whole process from beginning to end and will even help with utilities and moving. I highly recommend Veterans United for all of your home buying needs.
Veterans United made the homebuying process smooth, stress-free, and incredibly personal. Their team was professional, responsive, and genuinely cared about helping me as a veteran. I always felt supported and informed every step of the way.If you're a veteran looking to buy a home, look no further — Veterans United is the best. Highly recommended!
The whole team that help me get into my home was absolutely great!
Could b more helpful on forms.
