Our original loan experience a few years back with VU was excellent, but our refinance on the other hand was the worst experience.
Response from Veterans United
Thank you for this information Albert. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
Always there when I needed questions answered
Professional assistance through what may have been a complex process. Todd's friendly and professional help made the loan process simple.
This process was easy and painless.
Very professional staff and a pleasure to work with
They were very helpful and informative . They were there for all our needs
Alex and his team were by far the most professional, efficient and responsive service providers I have ever dealt with. My re-fi experience with them was flawless.
Professional, every step during loan process.
Andrea Rice and Jacklyn Cox are the absolute best at what they do! They get an A+++ !