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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,637 reviews
776 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,637 reviews from Nevada

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5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4 out of 5 Stars

For a first time homebuyer, I had a lot of questions that I wished were answered sooner and maybe explained over the telephone but it was hard getting ahold of people most times

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

Team was amazing 100% would work with them again

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Outstanding Service from multiple team members coordinated by Shea Christenbery who was wonderful to work with. Enrique with the Pre-approval process was great.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

I had an excellent experience working with Veterans United, especially my loan officer Chris Lunn and his team. From start to finish, they were amazing and extremely responsive, highly knowledgeable, and always willing to answer any questions I had along the way.The entire process was smooth and nearly stress-free, which made a huge difference during what can often be a complicated experience. Everything was straightforward, easy to understand, and simple to complete. They did a great job of guiding me through each step and ensuring I always knew what was needed.I truly appreciate the professionalism and support from Chris Lunn and his team, and I would highly recommend them to anyone looking for a seamless and positive home loan experience.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Steve, Evan, Nadi and the team from Veterans United were fantastic at being able to get the loan Approved and the sending the required data for me, Maribel and Josh to get our home in a very short time period. We are so grateful to Steve and the true professionals and looking out for us Veterans. Thank you from the bottom of our hearts. David, Maribel and Josh Flynn

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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4.5 out of 5 Stars

Jeff and Sara were awesome to work with they are genuinely concerned about making purchasing a home for veterans as smoothly as possible. I will recommend them to all.

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

Fahad Abdul, my loan officer, was amazing—super knowledgeable and always quick to respond, making sure I understood everything without ever feeling overwhelmed. Kimberly Sanders kept everything organized and moving forward, breaking things down in a way that just made sense. Michael Bennett made closing feel easy and stress-free, and Megan Sullivan was always there whenever I had a question—day or night—which gave me a lot of peace of mind. Anthony McCray, my realtor, was patient, professional, and made the entire home search and buying process feel seamless.What stood out most was how supported I felt the entire time. Communication was constant, everyone was genuinely helpful, and I never felt like I was going through it alone.For a first-time buyer, that means everything. I couldn’t have asked for a better experience and would absolutely recommend this team to anyone.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Hannah and her were awesome to work with!!! The process went very smooth!!!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Our situation was not perfect, however, you told us what was needed and why without being disrespectful. When you were able, you offered workable options that made the best sense for our situation to allow us to close on our home.Aaron T., we thank you for your outstanding support throughout our mortgage process. Veterans United is very blessed to have you in there organization. Your expertise, responsiveness, and dedication made what could have been stressful feel smooth and manageable. We truly appreciate everything you did to help us reach this milestone.
You were honest, straightforward, available and respectful from the start. We would absolutely work with you again and recommend you to our family and friends.
Kind regards,
William and Melanie Wilkerson

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Photo submission from Angelia V.

This is me in front of Grace's Haven, my new dream home!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Lindsey and the entire VU team were supportive, responsive and amazing throughout our entire buying process - start to finish!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

Jeff, Mirza, and Bianca have been an amazing help throughout my journey in purchasing a home. If I were to do it again? It would definitely be with them! They’ve made the process very simple, very easy to follow and they’ve answered everything I asked! Mahalo Nui Loa to the team for making this happen for me and my Ohana!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars

Very helpful, Austin and Kayla were very informative answered any questions I had and were very kind. I couldn’t imagine being with anyone else through this stress full process. So thankful someone told me about yall.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

4.5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

We are so happy that we found Veterans United!! What a great team of professionals. Everyone on our loan team made the entire process go easy and smooth. A shout out of appreciation goes to Nick Vance and Beth Madden!! Great work!! Everything you did for us was TOP NOTCH!! You're AMAZING!!

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars

I’ve read some negative reviews about VU, but I can honestly say that I didn’t experience any negative issues with VU. We, meaning my Wife and I, were very responsive on getting requested documents back asap. We didn’t procrastinate on anything requested from us. Our team consisted of Hannah, Lupe, and Emily who were all available to take my calls and emails with questions I had. We closed in unbelievable 16 days.
Everyone will of course have different experiences to report, which is great, but this was my experience and it was nothing but wonderful for me with a minimal stress involved.
Thanks VU!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

From original loan to the painless refi process with Matt Lucas and his team, I can proudly say they work for the veterans they are serving! Great communication the whole way through! Highly recommend using VU for all your home loan needs!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Jonathan K.

I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

I have no complaints. The team was fantastic and helped with all the bumps in the process and helped explain next steps we could take and gave me options that they thought would be better.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Clayton and the whole team were awesome.
I had no idea what I was doing and they helped me every step of the way.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

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