Great customer service and individualized professional service with prompt reliable communication and updates. Really looks out for veterans and best financial loan or refinance!
Justin took care of all the hard stuff. Which gave me more time to plan my move a little better and releave the stress associated with moving. The process is pretty quick and easy, this is a good choice for veterans who want minimal stress while moving. Justin provided that
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Veterans United has been helping me since 2023 in getting a new home. Matt Lucas, Kelsey and the rest of his entire team are very helpful and making sure everything is in place to make sure my purchase quick and easy. I can't thanked them enough! More power to you guys!
Jordan is the best, kept me informed of everything, first time home buyer, he walked me through and explained everything to me, made it look so easy for me. I will forever be grateful
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I had a great experience with Aaron and Annie, they were the best.
Very proactive, knowledgeable and professional people,
This is me in front of Grace's Haven, my new dream home!
Knowledgeable, informative and friendly individuals. Explained the required documentation that would be required at the beginning of the process and the "to-do" listings kept the process of documentation going continuously without waiting until the last minute to ask us for required documentation. I would definitely recommend Veterans United for a VA Home Loan, without reservation.
Josh and his team are absolutely wonderful.
Professional, fast, excellent customer service, website is easy to navigate.
I’m a disabled veteran with minimal income who was stressed finding a home within my budget but Veteran’s United made the process simple and easier. Their team works like a fine engine with everything working correctly and on the same page. I would recommend Veterans United to anyone. I’m grateful for the experience and I absolutely love my new home.
Great experience and a smooth, quick closing. They exceeded my expectations!
Would of liked to have more fluent communication about my options with my lending.
Response from Veterans United
Hi Carlos,
Thanks for the feedback. I’m sorry if communication around your lending options didn’t feel as clear or smooth as it should have. I understand how important that is, and I’d like the chance to learn more about your experience.
If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Super friendly, motivated me to buy a home didn’t even know I could do it.
I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!
I was recommended to go here by a friend and it’s been the easiest process. I was constantly in contact with someone and they were always checking to see how I was doing and to give an update.
