I appreciate the straightforward and professional support I received from the team during my recent home purchase. I especially appreciate their integrity in recommending a 30-year fixed loan structure; they took the time to explain how this would provide financial flexibility while still allowing me the option to pay extra toward the principal—a benefit others might not have highlighted. The communication throughout the process was excellent. I would highly recommend their services to fellow veterans who value transparency and efficiency.
First off, VU with Kendall worked with me to keep a quote open until we could find a place for us. It took 10 months. Kendall texted every month or more, kind of irritating, him rubbing it in I didn't have a house yet. However, the commitment was obviously there. Once we did have a place we were in contract with, Kendall and Adrienne and Candace worked with us to get it through smoothly, better than was expected. Thank you to you all!
Veterans United Home Loans staff and loan officers professional, expertise and clarity of communication throughout the loan process was incredible. This made a stressful time easy and smooth.Staff care and support their clients and we’re quick to answer any questions we had during the loan process.The overall experience was outstanding, and we closed in less than 30 days.
Justin, Jordan and Brianna did a fantastic job!
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
The team I worked with were very responsive to my needs and calls. They went above and beyond to help me with any and all questions. They were very professional.
I would have preferred the entire TO DO list up front instead of piece meaning it. Everything was good though.
I did not get as many updates as I would have liked.
Justin was awesome and went above and beyond in my home buying experience. Excellent customer service and very knowledgeable about the home buying process..
This is me in front of Grace's Haven, my new dream home!
First off, in no way do I blame my original loan officer, she went on maternity leave which I whole heartedly support. Unfortunately though, our new handler was not a loan officer and so seemed ill prepared for the remainder of the tasks. We also dealt with an additional FOUR other agents, all of which demonstrated an inability to come up to speed on current status/checkpoints and lack of knowledge regarding my file and answers to questions regarding the loan process. (One agent stated this was my first VA loan, which it was not).
As always the whole team were professional. I’ve never had a problem with any of the paperwork or “to dos”. Always an easy process. Thank you for all your help and support
Jordan and his team were amazing to work with! As a first time home buyer the process was smooth and they explained every step! I was so worried at the beginning and they eased my mind and I couldn't be happier! Thank you so much
This has been one of the most enjoyable experiences I ever had.....spending money! However, working with my realtor and the whole Veteran's team, I'm not only satisfied with the whole experience, but especially the fast turn-around time. It felt so good when they put the keys to my new home
Clayton is extremely professional. He is efficient and explains the process step-by-step. There are no hidden “surprises.” I have used him twice and will continue to do so in the future.
I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!
Veterans United and the team I worked with were all absolutely incredible. They were easy to communicate with, helped me complete tasks quickly, and even sent me a personalized house warming gift. They went above and beyond and I am more than happy to share my experience with others.
Chris and Joel are real true humans who are not only at the top of there game but very personal and professional. Top rating for quality communications and high level performance in every aspect.
Your team was awesome. All were extremely professional and knowledgeable. Questions were answered promptly.
Working with Veterans United throughout my homebuying journey was truly an amazing experience from beginning to end. As a first-time homebuyer, this process was exciting, emotional, and at times very stressful. There were many moving parts, a lot of paperwork, and moments where I felt overwhelmed trying to understand everything involved in purchasing a home. However, my loan officer, Daren, made the experience feel manageable every step of the way.Daren was incredibly patient, professional, knowledgeable, and supportive throughout the entire process. No matter how many questions I had, he always took the time to explain things clearly and make sure I understood what was happening. He consistently communicated with me, kept me updated, and reassured me during some of the more stressful moments leading up to closing. I never felt like I was going through this process alone.One thing that truly stood out to me was how much Daren genuinely cared. He was not only focused on getting the loan completed, but also on making sure I felt comfortable, informed, and confident throughout the journey. His professionalism, dedication, and kindness made a huge impact on my overall experience.The entire Veterans United team was organized, responsive, and supportive from start to finish. Thanks to their hard work, I was able to officially close on my first home and receive my keys — a milestone that means so much to me personally. Becoming a homeowner has been one of the biggest accomplishments of my life, and I’m truly grateful to everyone who helped make this dream a reality.I would absolutely recommend Veterans United, and especially Daren, to any veteran or homebuyer looking for a lender that genuinely cares about their clients and works hard to make the homebuying experience smooth, successful, and memorable.Thank you again for all of your hard work, guidance, and support throughout this journey. I will never forget this experience.
