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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,300 reviews
681 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,300 reviews from New York

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5 out of 5 Stars

As a veteran, buying a house is a major milestone, and working with Veterans United Loans made all the difference. Their team doesn't just know the mortgage process—they genuinely understand the specific needs of fellow veterans and the ins and outs of the VA loan process. They worked with incredible dedication, got everything completed in a remarkably short amount of time, and delivered outstanding service every step of the way. I truly appreciate their hard work and highly recommend them to any service member looking to buy a home!

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

Taylor and the entire team was outstanding, I honestly can not say enough good things about them. Taylor is 100, not just 10. She made it all happen and explained everything I didn’t understand with a very calm demeanor. Bravo Veterans United!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

The Team at Veterans United did a wonderful job in helping me purchase my new home.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

An honest and straightforward team to navigate your home purchase. Attentive and quick to respond to any question you may have. Not once in the 2 month process did I wait more than 20 minutes for either a phone call or email answering my numerous questions. Dave Tungesvik and team were exceptional. Our loan coordinator, Darcy Picklo is simply amazing.

headshot image of David Tungesvik

Loan Officer: David Tungesvik

NMLS# 2798527

5 out of 5 Stars
Photo submission from Aaron O.

First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
headshot image of Jason Lacey

Loan Officer Team Lead: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

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5 out of 5 Stars

Fantastic and easy

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

This HAS to be THEE most wonderful experience I've ever had. Kris was VERY helpful since the beginning. There was NEVER a time I reached out that he didn't immediately answer. I was really apprehensive about this process but the anxiety quickly subsided. Kris was knowledgeable and patient with me and questions I thought were medial, he found the answer. Moving in to my new home is almost unreal because the process was SO simple and straight forward. I'm so grateful!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Photo submission from Michelle M.

I wish I would have known about Veterans United with past home purchases. They made the process so easy. Veterans United is an amazing company to work with. They made home buying a breeze!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

I had an excellent experience working with Veterans United throughout the home-buying process. The team was professional, responsive, and helpful from start to finish. They took the time to answer my questions, kept me informed throughout the process, and helped make purchasing my new home a smooth and positive experience. I truly appreciate the support and guidance I received and would highly recommend Veterans United to other veterans and service members looking to purchase a home.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

2 out of 5 Stars

Botched the final amount and what checks I needed to get to close. Had to go to another state to get new checks for closing.

Response from Veterans United

Hey Rachel,
I'm sorry to hear about the confusion surrounding your final closing costs and the checks needed to complete your purchase. I can understand how frustrating it must have been to travel to another state to get everything sorted out, especially so close to closing. I appreciate you sharing your experience and would welcome the opportunity to learn more about what happened. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Everyone at Veterans United was great from start to finish. Emmitt and Kara did a fantastic job getting our file together quickly and accurately. They were outstanding every step of the way!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

Ready to see for yourself?

Experience first-hand why 383,694 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

I already started recommending my colleagues to VU. Everyone took care of me and kept me up to date. Great staff. Eric, Bailey, and the rest of Eric’s team are very professional and kept me at ease throughout the process.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars

Above and beyond service, very personable and understanding. Alleviated a lot of home buying stress, each team member went above and beyond their part to make this process and my PCS as easy as possible. They get the right people for the job especially when it comes to the realtor team in the location you are going. Thank you again for making this process easy!

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4.5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Veterans United Loan team walked us through the process step by step. They kept us well informed at every stage and quickly answered any questions we had. We just want to say thank you very much because, with your help, we can walk hand in hand to our new home. Dorna & Clarence

headshot image of Craig Brumfield

Loan Officer Team Lead: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Photo submission from Nathan K.

I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Overall I had a positive experience with Jonathan and Lora, they were able to help me get into the house I chose on schedule and I’m happy with the results. I would recommend working with them both.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Kris and his team were fine to work with.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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