Wow. What can I say I literally was walked through this process by a wonderfulnteamnof professionals! It literally took us roughly around 5 weeks from start to finish to close on our new house. Our closing attorneys literally said this is the quickest they've ever closed on a VA loan and it was a direct result of the guidance and professionalism of the team. Thank you so much!!!
I use to like VU and even recommended it to friends but after this horror of mistakes and emails saying we the customer were harassing them because we wanted information corrected and it still wasn't. I will never use VU again. They cost me thousands of dollars more than I would have spent and closed a month later than I should have.
Response from Veterans United
Hi Meddy, we value your honest feedback and thank you for taking the time to provide this information. We understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Our Client Advocate team would love to talk more with you about your experience so that we may repair the impression your experience left and take steps to improve wherever possible for future clients.
I would highly recommend Veterans United! They made our home buying process painless and easy.
Love you guys!
Mark was amazing from beginning to end, always try to come up with a resolution when something came up.
Juan was on top with everything and explain in details what were the things that needed to be done
both Mark and Juan did an amazing job 10/10
First time homebuyer, some bumps in the road, but overall very satisfied. I have already recommended some veteran friends who are looking to purchase a home.
Buying a home through veterans united was mostly an easy process. Amanda and Dustin made it as easy as possible. They always answered emails and phone calls with any questions I had. They never left me feeling that they didn’t care about my concerns or that I wasn’t able to close on my family’s forever home. I highly recommend this team! 5 stars!!!!
Amazing team to work.. couldn’t ask for any team better..
Ready to see for yourself?
Experience first-hand why 298,330 homeowners give us a perfect score!
I found one of the task of having to provide information about a parental bonding case tidious and quite annoying. Other than that the whole process has been very good
I would highly recommend using Veterans United when purchasing a home, and would always recommend Amy to anyone that I know that is looking to purchase a home
Moya Brown isn’t just a loan officer; she’s a beacon of hope, a compass pointing toward stability. Her dedication, resilience, and genuine care make her team shine like stars in the night sky. So, if you’re navigating the choppy waters of homebuying, remember this: Moya Brown is your compass, your lighthouse, and your anchor. Set sail with her, and you’ll find your way home.Thank you, Moya, for turning our stormy seas into a beautiful sunset on our new horizon.
From start to finish the VU team has been amazing. This was a painless process. I will be using them for my next purchase. To the whole team I cannot thank you all enough for getting myself into the home I will be starting my family in.