It was a very easy process, we liked how everything was online and gave simple clear directions. Veterans United made is easy for first time home buyers and our loan officer was so great with answering every single one of our questions.
Many weeks where nothing was done due to poor communication. Realator and lawyer sent in papers and vet united said they never recieved them.
Response from Veterans United
Jeffrey, we place a high priority on clear and timely communication. We're incredibly sorry if that was not the experience you had with us, and our Client Advocate team would like to know more about what happened. Please contact us if you would like to share more details about your recent home purchase. Your additional feedback helps us to improve for the next Veteran we serve.
Quick service..online service very helpful..
They made the entire process seamless and stress free.
Professional company to do business with.
My initial experience with Veterans United was not a very pleasant one. I was given a chance to work with a different loan officer. That made all the difference. I refinanced and closed in record time and was very pleased with Morgunn and Emilie. Communication and trust are a must when working on getting a home loan or refinancing, I didn’t have either at first with my first loan officer. I probably wouldn’t use this company again just because of my Initial experience with them, unless I got to work with Morgunn and her team again.
Excellent team to work with highly recommended
It was an outstanding experience working with Mike and his incredible team. They went out of their way even after work hours to ensure we were taken care of in every aspect of purchasing our home! They worked tirelessly to ensure everyone working on our purchase was making timely progress to ensure we got into our home!
I think it has been stated. We are proud of the VU team and CBT properties to pull all this together. God Bless our new friends.
Very helpful and patient. I love the care and feeding from Taylor and her team, especially Jake. Gary