Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,134 reviews
1,040 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,134 reviews from New York

Clear Filters

5 out of 5 Stars

Very helpful and had an answer for any question i threw out there.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Muy exelente y muy buena comunicaci

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

They were great. Every step of the way was really simple and stress free for me.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Aaron O.

First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Austin and the rest of the team worked hard to get us into our forever home! As first time homebuyers they made this process very easy for us! Thank you!

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

Everything was great, the app and document uploading portals were very user friendly and made the process much easier than I’ve experienced with other lenders.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

The whole team was awesome. All very helpful and willing to answer questions.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

Ready to see for yourself?

Experience first-hand why 373,543 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very friendly and knowledgeable. They were there for me every step of the way

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

This team was amazing to work with! We were on an accelerated timeline, and they went to bat for us on multiple fronts to ensure we closed on time.I highly recommend them to anyone looking to purchase a home!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Photo submission from Michelle M.

I wish I would have known about Veterans United with past home purchases. They made the process so easy. Veterans United is an amazing company to work with. They made home buying a breeze!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Working with Jacob Halls, and as I have referenced them, The J Squad, it was such a pleasure. I am a graveyard shift truck driver so I sleep during the days which brought about the issue of being able to contact my loan team during their normal hours. Each and every one of Jacob’s team, from the very beginning, all the way to closing, has been very helpful and has worked with me with my schedule so that we could make it to where we are. Closed! I thank Veterans United, Jacob and all the members of his team, Kurt Lofton, and Hope, and everyone else that has helped me and my family in this process of buying a home. Thank you all!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

3.5 out of 5 Stars

I used the Realtor you guys recommended. I’m sure he bought into some system so he could have first choice. He was over an hour away that was not beneficial to anybody. I would not use them again for this areaAt first I had to remind him of things that were going on in the transaction I felt like I was stuck, stuck between two layers of middle men.When I deposited my earnest money, it should’ve been immediate that all the inspections were scheduled. That didn’t happen and everything was pushed back. It didn’t work out smoothly and I was not happy.I’m only recommending you two others because my first transaction with you in another state worked out very seamlessly.Again, do not pair realtors with people if they are not local

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

Ready to see for yourself?

Experience first-hand why 373,543 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Joe and his team were amazing, friendly, professional, and proficient. They knew I was on a timeline and worked hard to get everything lined up to make that timeline.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

4.5 out of 5 Stars

Brittany Lucy made the whole process palatable

headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Photo submission from Nathan K.

I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

4 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Great team, thoughtful and helpful. Would recommend Josh and the team going forward

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,250 Veterans started their online quote today.