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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

139,678

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,535
4
15,100
3
2,238
2
1,024
1
781

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Showing all 1,595 reviews from New York

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5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Veterans United is the ultimate one stop shop for all yoou VA loan needs. The process was headache free and pretty fast. I would definitely recommend Veterans United to friends and family.

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

The loan specialists at Veterans United are down to earth people and realize not everything is black & white when it comes to getting a mortgage. Life is messy sometimes! Veterans United does their absolute best at getting your loan closed & getting you in the home of your dreams. Give them a call today ! You’ll be glad you did !!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
Photo submission from Maleaha H.

It was an outstanding experience working with Mike and his incredible team. They went out of their way even after work hours to ensure we were taken care of in every aspect of purchasing our home! They worked tirelessly to ensure everyone working on our purchase was making timely progress to ensure we got into our home!

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
Would Recommend

Veteran’s United is a fantastic organization that cares about our country’s veterans and their families. Buying a home with the VA benefit is very tedious but they made it as easy as possible and were always courteous and professional!

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I can’t speak for every one at veterans United but the team who handled our refi and especially Brian Jahnsen did a very good job. I would not hesitate to recommend them to anyone looking to refi a mortgage. I might add these comments were not solicited from me except for them sending me the survey to my e mail. These are my own words based on our experience with veterans United so far.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend

I worked with Billy Stange for most of the refinance process, and I could not have been anymore pleased with his professionalism. This was a very tedious process for me but not to any fault of VU.Billy was always available to assist. If I called and he was away from his desk or out of the office, he would always return my call at his earliest convenience. He was very patient, helpful and encouraging. I am very big on customer service and I must say Billy exceeded my expectations on the type of service he provided. I know this can be a thankless job but on behalf of my family and I, I would like to say thank you for everything you have done for us during our refinance process.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

A++

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Great company to work with. They made this very easy for us.

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

If everyone is as good as Brandon this will be the best experience of your life.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

4 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Veteran's United was clear, concise and completely professional throughout the process. No double talk, no unclear, conditions, and no stress from their end of things. As a veteran, do not waste time on other lenders, save yourself the headache and start here! I always felt like I had a huge alley on my side throughout the process, I cannot recommend them enough

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

3.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

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See all 139,678 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.