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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,143

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 4,196 reviews from New York

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5 out of 5 Stars
Would Recommend

Wow. What can I say I literally was walked through this process by a wonderfulnteamnof professionals! It literally took us roughly around 5 weeks from start to finish to close on our new house. Our closing attorneys literally said this is the quickest they've ever closed on a VA loan and it was a direct result of the guidance and professionalism of the team. Thank you so much!!!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

0.5 out of 5 Stars

I use to like VU and even recommended it to friends but after this horror of mistakes and emails saying we the customer were harassing them because we wanted information corrected and it still wasn't. I will never use VU again. They cost me thousands of dollars more than I would have spent and closed a month later than I should have.

Response from Veterans United

Hi Meddy, we value your honest feedback and thank you for taking the time to provide this information. We understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Our Client Advocate team would love to talk more with you about your experience so that we may repair the impression your experience left and take steps to improve wherever possible for future clients.

5 out of 5 Stars
Would Recommend
Photo submission from Aaron O.

First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United! They made our home buying process painless and easy.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Emily Scoggins

Loan Officer: Emily Scoggins

NMLS# 2222373

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

4 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Love you guys!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
Photo submission from Michelle M.

I wish I would have known about Veterans United with past home purchases. They made the process so easy. Veterans United is an amazing company to work with. They made home buying a breeze!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Mark was amazing from beginning to end, always try to come up with a resolution when something came up.
Juan was on top with everything and explain in details what were the things that needed to be done
both Mark and Juan did an amazing job 10/10

headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

4.5 out of 5 Stars
Would Recommend

First time homebuyer, some bumps in the road, but overall very satisfied. I have already recommended some veteran friends who are looking to purchase a home.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Buying a home through veterans united was mostly an easy process. Amanda and Dustin made it as easy as possible. They always answered emails and phone calls with any questions I had. They never left me feeling that they didn’t care about my concerns or that I wasn’t able to close on my family’s forever home. I highly recommend this team! 5 stars!!!!

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

Amazing team to work.. couldn’t ask for any team better..

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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4.5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

I found one of the task of having to provide information about a parental bonding case tidious and quite annoying. Other than that the whole process has been very good

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
Photo submission from Nathan K.

I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

I would highly recommend using Veterans United when purchasing a home, and would always recommend Amy to anyone that I know that is looking to purchase a home

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

Moya Brown isn’t just a loan officer; she’s a beacon of hope, a compass pointing toward stability. Her dedication, resilience, and genuine care make her team shine like stars in the night sky. So, if you’re navigating the choppy waters of homebuying, remember this: Moya Brown is your compass, your lighthouse, and your anchor. Set sail with her, and you’ll find your way home.Thank you, Moya, for turning our stormy seas into a beautiful sunset on our new horizon.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

From start to finish the VU team has been amazing. This was a painless process. I will be using them for my next purchase. To the whole team I cannot thank you all enough for getting myself into the home I will be starting my family in.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

More Reviews

See all 381,143 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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