I didn’t have a consistent agent. I think I had like 5 people all together, some only assisting for a few days. Then they told me closing was going to be about $20k and it ended up being $46k. I mean they apparently do this for a living and they weren’t even close. To make it worse, they didn’t get the final numbers ready until the day before closing. That’s not okay. On top of that, I’m the one that had to tell them there was an issue with the numbers. This whole process was a joke.
Always we’re on hand to answer my questions.
I am not a fan of you immediately selling my loan. I will be telling people to find a company that actually wants them to be their costumer. You do not fully communicate as you should.. I should have went with USAA...
The loan team I was given were fantastic. They communicated early and often, and were not only competent, but also personable.
First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!
Everyone are so helpful and they are there for you. Thank you Amanda and Greg.
VU made the process clear from the beginning all the way to the end. The amount of information that was provided was extremely helpful.
I couldn't have asked for a better experience purchasing our first home, than I experienced with Veteran's United. Jon, Kyle, Jodie, and the entire team were excellent from start to finish. Communication, respect, education, and a genuine care for us during our exciting journey was evident in every step of the process. I can truly say that the customer service that my wife and I received has been top notch - something you wish to see everywhere you go. Thank you Veteran's United for being amazing and for walking us through step-by-step with ease and clarification. Our decision making and our confidence during our first home purchase would not have been as streamlined without you!
This was the first time my family went through the process of buying a house, veteran's united staff made it not only go by smoothly but also were very welcoming throughout the process
The team work hard day in and day out. Nonstop effort from start to finish ensuring that my family would finally open the door to our forever home.
I wish I would have known about Veterans United with past home purchases. They made the process so easy. Veterans United is an amazing company to work with. They made home buying a breeze!
VU was awesome to deal with. Everything went how it was suppose to. The lender , the underwriter , and the additional staff members that helped , all were great !!! If you don't believe me , go find out for yourself. :)
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The team that worked with us thru this process was outstanding. I have purchased many houses and this team was the best by far. Always available and always updated status. Great job guys
I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!
Always ready and well prepared.
The whole team was outstanding! Luke was awesome! Through the whole process thank you for your patience and for being so knowledgeable it
Meant a lot!!
