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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,096 reviews
984 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,096 reviews from New York

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5 out of 5 Stars

I like the fact that the lines of communication was always open and any question I ahd was always answered . The process was also quick and relatively effortless

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Joe and Abby were wonderful. I wish we used Veteran’s United before. Great company, great people. Thank you.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Mike Patzius and Shari Wooldridge were/are the absolute best and consummate professionals. Not only were they great at keeping their commitments to me as their customer, they also work through countless challenges from the Seller who was unsupportive of the VA Loan process. In short, I’d trust Mike and Shari with my life as they worked with me over a year to make my homeownership possible. KUDOS to Mike and Shari!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

3.5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Photo submission from Aaron O.

First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Jacob and Bailey were great every step of the way. I’ve always heard how hard this process is. It felt easy doing it with you guys. Thank uou

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Benjamin Rutledge and his team always do great. This is the second time I have used Veterans United and if I decide to buy again, I would use Veterans United again, after the two experiences that I have had. Buying a home is very stressful and Benjamin Rutledge and his team help take the stress away with answering all questions during the process.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

Very helpful and kind, very knowledgeable!!!! Would work with Veterans United a million times if i could!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars

Jayden and everyone were more than outstanding, my wife and i couldn’t be more happy and extremely grateful for everything she did for us, how professional she is, how she walked us all our questions. if i could give her a 20 out of 10 i would

headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars

Dane was absolutely amazing. The entire team worked very hard to get me into my beautiful new home. They even left a gift in the home for me and my family. It was a great experience all around.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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5 out of 5 Stars

The team was amazing! Great communication throughout the process and not being treated like just another home buyer.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

It went really well. The entire team was extremely professional, and dedicated to making the process as easy as possible for me. It was very fluid, and very much stress-free. All direction I was given was very clear and concise, and when questioned for further information, I was provided with very thorough and specific answers. I never had an issue with getting in contact with my loan officer or coordinator. Or any part of the team. And even with me getting deployed near the end of the entire process, they were very accommodating and understanding, and continue to work with me through time changes and everyone’s busy schedule. Not only would I suggest veterans United, I already have already referred Veterans United, and I plan on using them again in the future.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Photo submission from Michelle M.

I wish I would have known about Veterans United with past home purchases. They made the process so easy. Veterans United is an amazing company to work with. They made home buying a breeze!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

The team at Veteran’s United were a pleasure to work with. They were always there when I had a question; always returned a phone call in a timely manner. The team explained the process and made the home buying experience easier than what others had experienced. I will recommend them to everyone.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

The entire team was very helpful and kept me in the loop along the way. The entire process was smooth and felt effortless.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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Experience first-hand why 370,692 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The entire process from an initial call to closing on my new home was so simple. Every step the whole team had every to-do set up for me to knock down with ease.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

3.5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

Kris and the VU team made the loan process understandable and helped to accomplish all the
To-do's in an easy manner,always staying on top of things. I would definitely recommend Veteran's United to all vets looking to purchase a home.
Thank you all🇺🇸🇺🇸

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

The whole process was very smooth at underwriting it felt hectic but my team was always there to answer any questions I had no matter how mundane the question was.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Photo submission from Nathan K.

I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4.5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Jason, our loan officer was incredible! He was very professional and made everything go quite smoothly. He explained things well enough for us to actually understand the concepts. We thank him for everything he did for us!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Ryan,Julia, Cedric and the rest of the team was always easy to deal with.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Hana & Nisha were amazing they went above and beyond customer service. I will definitely highly recommend both of them. Veterans United is the best. We have used Veterans United for the second time. And I would never go anywhere else to purchase or refinance a home they are number one in my book.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

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