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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

101,209

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
86,373
4
11,675
3
1,789
2
783
1
589

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Showing all 3,059 reviews from Ohio

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5 out of 5 Stars
Would Recommend

Krystal Palmer was wonderful So helpful Always prompt to respond or help in any way Very friendly Would recommend her to anyone needing a loan specialist

Loan Officer: Krystal Palmer

NMLS# 1110490

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Spencer Thompson

NMLS# 1094723

5 out of 5 Stars
Would Recommend

Excellent team. Angie and Mark and team were great to work with. I would refer family and friends to them

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

.

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend
Photo submission from Robert H.

Jeremy and Andrea were a great team, even with the few little speed bumps we had they helped make this whole process pleasant. Would definitely recommend and have already begun singing their praises. Veterans United definitely has a staff that cares about what they are doing.

Loan Officer: Jeremy Carver

NMLS# 1455590

4 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

3.5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

They make it very easy for veterans.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Veterans United was great about keeping me up-to-date on every step of the process. Everything about the process is explained fully in the site with tutorials and videos. I will highly recommend Veterans United.

Loan Officer: Brennan VanMatre

NMLS# 1117857

4 out of 5 Stars
Would Recommend

Loan Officer: Julia Ash

NMLS# 1313061

5 out of 5 Stars
Would Recommend

They were very pleasant and helpful.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend
Photo submission from Kevin H.

Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

I would recommend VUHL to every veteran I meet-and I do!

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Everyone (Casey and Angie) were extremely knowledgeable and professional. All we had to do was fill in the blanks on our checklist and stroll into Closing!

Loan Officer: Casey Martin

NMLS# 376814

3 out of 5 Stars
Would Recommend

You need to work on your communication skills. We had to work to get any information back on what was needed to be done. We went through 4 Fridays in arrow where I received a phone call or an email of need of a document.I asked over again why every Friday. The day of the closing I received two calls one about insurance one about verification of employment, one hour before closing.

Loan Officer: Julia Ash

NMLS# 1313061

5 out of 5 Stars
Would Recommend

Everyone was helpful and professional answering questions.

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Nathan M

Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

This home purchase was smooth and stress free absolutely loved it.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

outstanding and easy to work with

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Everything went so smoothly! John was great!

Loan Officer: John Paulus

NMLS# 1630251

5 out of 5 Stars
Would Recommend

chris and his team helped me in every step of the process and was always there when i had questions would highly recommend them. thanks a lot chris.

Loan Officer: Chris Holdman

NMLS# 369923

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See all 101,209 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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