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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,890

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,685
4
34,304
3
5,678
2
1,755
1
1,468

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Showing all 5,222 reviews from Ohio

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5 out of 5 Stars
Would Recommend

Towards the end we had a problem with a piece of property i was left in a will. In any other case it would have cost me my new home. But the agent and the specialist would not quit and keep working hard for me and found a way to make it happen. If it is possible they people will make it happen.

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

I truly enjoyed working with my Veterans United team! From start to finish, they helped me through the process and told me what I needed to do in order to buy a house. They worked with me and told me what I needed to do to get my credit scores up and where I needed to be score wise in order to move on to the next phase. Once my scores were where they needed to be, I moved forward with another team member who helped me with what paperwork I needed and when I needed to have it turned in. He helped me through the underwriting process and I made it to closing. Now I can say, "I'm a home owner!"

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

I never thought the whole home buying experience would go that smoothly.

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
Would Recommend

Veteran United Home is Trustworthy people, They will help you along the way and Answer questions you may have! We gone through with Veteran United Home to get our new home and Were happy where we are for three years!

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
Photo submission from Mark P.

The website was well done and easy to follow. i knew where I was in the process at all times. The home-buying experience may be stressful, but not because you are uninformed. This team kept us in the loop 100% of the time!

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Highly recommended. The "to-do" list on the website really helps to keep you on track. Virtually pain free.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

2.5 out of 5 Stars

Loan Officer: Janeanne Stephens

NMLS# 149718

3 out of 5 Stars
Would Recommend

Initial process was easy and communication was good.Uploading information was a breeze!Communication was good and they were good to respond to texts, emails and calls.Later on there were some delays with miscommunication; not being informed as soon as possible.There was some personal communication where personal information was forgotten and needed restated.They were providing inaccurate information, because they were not local, about the closing process and representation that I had to find out about in order to help with accurate closing.Appraisal process was a nightmare. Not sure if that was local, regional, VA, or whatever influence Veterans United had with it but it was B A D(!), causing delays and penalties.Pre-qualification occurred on 7/16 and closing happened on 9/17.My appraiser acted as a inspector. Without testing anything, and was able to conclude electrical code issues and corresponding corrections through visuals only! The appraisal process was an absolute joke and sham. She even rejected a report from a licensed inspector who indicated her interpretation of the code is inaccurate, because corrections needed to be made by a licensed contractor (not electrition); who, by the way, is not as credentialed as the inspector. Plus the fact the appraiser calling the wrong number to set up appointments after I called and gave them my number-personally! No once- for the initial inspection! But even for the reinspection!The appraisal was my biggest complaint, concern and issue. But, eventually I was able to close and get a good IR!

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Don’t go anywhere else to get a VA Loan. These are the pros!

Loan Officer: Samantha Buckridge

NMLS# 1116562

4.5 out of 5 Stars
Would Recommend

Thank you so much for being so available every step of the way. They really went above and beyond.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Very easy to work with and they keep you well informed.

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Veterans United made the whole process easy and it flowed nicely.

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
Photo submission from Dustin D.

Overall my experience with Vetrans United was great. I would highly recommend to any veteran looking to purchase property.

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

This was the second time I used Veterans United and just like the first time, everyone was very professional, personable, and accommodating. I had a thousand and one questions and they were always answered in the utmost timely manner. I would highly recommend this company and their staff to assist anyone in the home buying endeavor.

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend
Photo submission from Richard M.

Veterans United was very helpful and encouraging in helping me with my first home buying experience, I highly recommend them.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Very glad to have worked with all the fine people at veterans united

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

the folks at Veterans United are competent and know their business very well!

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

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See all 164,890 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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