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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
15,927 reviews
773 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 15,927 reviews from Ohio

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5 out of 5 Stars

Thank you for all of your help!!!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Zach is one of my favorite Loan officers! He has excellent communication. Zach is super responsive to inquiries and works as a partner. Not to mention he got my deal clear to close in just 14 days

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

The refinance was quick and easy. I would recommend you guys.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

Veterans United goes over and above to make sure I aware of everything going and walking me step to step through the process.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Donald, Lisa, and the whole team were outstanding and supportive throughout the whole process. Quickly answered any questions or concerns and often reached out to see if we needed anything.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

This was my first home loan and I will say from the finance to the agent, very helpful and courteous and never pushy. From finding my dream home to closing, and even after the sale they helped with the transition.

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

I've used Veterans United twice and both times were quick and smooth. The entire team was engaged and helpful, from our loan officer and coordinators to our concierge and insurance pro. If I ever feel the need to move again, I wouldn't hesitate to call Veterans United.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

3.5 out of 5 Stars

I prefer to have only active people in the group to assist. Having too many team members is confusing.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

3.5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars

Nothing but great things to say. Seamless, attentive and courteous. I believe it could happen and they did

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

I could not have ask for a better team, than the ones I had. Ethan, Sarah and Allie, made buying a home seamless. From start to finish, they did 90% of the work, all I did was submit documents and sign. I had a great realtor also. Her name was Michelle and she was also the good at her job. I got the House I wanted and I could not have done it without them. I'm glad I chose Veterans United.

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

Bill is great!

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars

Jeff Ellison and team helped make working with Veterans United an exceptional experience. Jeff is always ready to answer any questions. Excellent experience.

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

Ready to see for yourself?

Experience first-hand why 365,197 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very easy to interact with. Felt well supported throught the entire process

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

They help everything keep moving they always where communicating almost daily I and my wife would both highly recommend them this was my second time using veterans amazing people to work with

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

It was delight to work with Veterans United. Daniel Haggerty and his team were phenomenal in helping us through the home buying process. We simply loved the user friendly navigation in accessing your portal and frequent updates. There were some hurdles, but they were handled efficiently and professionally.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Brett is awesome to work with. He makes the process easy and the teams that work with us do the same!! Would recommend Brett and his team to any Vet looking to purchase or refinance. Thank you very much to all of you!!!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

Jake Force was wonderful to work with. He explained each process thoroughly. He answered any questions I had and made my first time home buying process smooth. Jake was highly knowledgeable and made things easy for us. I would highly recommend Jake.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Everything Veterans United did was great! Always answered, always replied. Made everything smooth.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

Brad worked the finances and got me s great loan rate! Melany and Melanie kept informed and layed out the requirements and Christie connected me to all the other essentials. It was too easy and all done in 27 days!! Of course the realtor VU suggested, Robin, was outstanding. Thank you Veterans United!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

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