Got me the best rate and was able to close within two weeks!
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Chris Porter was an absolute stud. Donna was lazy, slow, didn't communicate ever and almost talked the deal multiple times due to miss poor work ethic. At multiple times in the 8.5 months it took to close; Donna would be unresponsive for weeks and as a result we had to redo paperwork after paperwork. Would not recommend!
Response from Veterans United
Hey Nathan,
I really appreciate you sharing your feedback and giving a shoutout to Chris for the great work he did. I’m truly sorry to hear that the rest of your experience was such a struggle. Going through an 8-month process with long stretches of unresponsiveness sounds incredibly frustrating, and I can understand why you’d feel disappointed after putting so much time and effort into this.
We never want communication gaps or delays to cause extra stress, and your feedback helps us see where we can do better to keep every part of the loan process moving smoothly. My Client Advocate team would really like the chance to learn more about what happened and address your concerns directly. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
I am a first time home owner and to be honest just the prospect of applying for a home loan seemed daunting and I had no idea what I was in for. Veterans United made the whole process seamless, set me up with a awesome realtor and made the experience a positive.
Very knowledgeable, responsive and friendly.
The whole team was amazing they made the home buying process so easy and smooth
Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.
Mr Drew T was an absolute delight to work with from the start! Professional, timely and just a joy to talk to! I can’t say enough thank you enough for making my first home buying experience as seamless as worry free on my end!
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The team was amazing, always on top of things and answered all my question
Very helpful and knowledgeable.
Veterans United (VU) did fantastic with making this process as stressful as possible-free as possible! The app was easy to use and offered info and videos to help new buyers understand the processes.
Great experience from start to finish. My first time buying a house. My team made it a seamless process.
This was the fastest easiest way to get a home! I would not know what to have done without them! They got me in a home so fast! Best choice I have ever made!
I had an amazing experience with Veterans United. From start to finish, they were there every step of the way, guiding me through the home-buying process and answering every question I had. As a veteran, it meant so much to work with a team that truly understands and supports military families.There were times I felt overwhelmed, but my loan team was always patient, reassuring, and ready to help. They made a complex process feel manageable and made sure I felt confident in every decision. Thanks to their dedication, I’m now a proud homeowner, and I couldn’t be more grateful.I highly recommend Veterans United to any veteran or service member looking to buy a home — their professionalism, compassion, and expertise are unmatched.
