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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
16,317 reviews
463 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 16,317 reviews from Ohio

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5 out of 5 Stars

Doug and Lynette were great and Lucas too! They all helped me a ton !!! Life changing!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

If I could rate Jerry and his team higher than 10, I would! I’ve used Veterans United several times in the past and they have made it a pain free experience to obtain a home loan or refinance.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

Derek was awesome. He always made himself available to answer questions or let me know he will get back to me soon.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Jason and his team have helped me a few times now and they’re always informed and quick to respond. A very easy team to work with.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Working with Andrew Meyer and Abbey Wandel at Veteran’s United was, without a doubt, one of the best experiences I’ve ever had throughout such an important milestone. From the very beginning, they treated me like more than just another client—they genuinely cared about my family, my goals, and making sure every decision was in my best interest.Their communication was truly exceptional. No matter the time of day, they were always quick to respond, answer my questions, explain every step of the process, and provide reassurance whenever I needed it. Buying a home can be overwhelming, but Andrew and Abbey made the entire experience feel organized, transparent, and as stress-free as possible.What impressed me most was their dedication and commitment. They consistently went above and beyond in every possible way to ensure everything stayed on track. It was obvious they were advocating for me behind the scenes, working tirelessly to overcome obstacles, find solutions, and make sure I had the best possible outcome. I always felt like my needs were their top priority.Andrew and Abbey are the kind of professionals who combine incredible knowledge and expertise with genuine kindness, patience, honesty, and integrity. Their attention to detail, professionalism, and willingness to go the extra mile exceeded every expectation I had. They made one of the biggest decisions of my life feel exciting instead of stressful, and I will always be grateful for everything they did.I would choose Veteran’s United again without hesitation, and I will confidently recommend them—especially Andrew Meyer and Abbey Wandel—to every friend, family member, or fellow veteran I know who is looking to purchase a home. They have truly set the standard for what outstanding customer service should look like. Thank you both for your unwavering dedication, hard work, and for making my dream a reality! You made an experience I’ll never forget, and I couldn’t have asked for a better team by my side.

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars

Great job

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

1 out of 5 Stars
headshot image of Jess Vomund

Director of Production: Jess Vomund

NMLS# 979223

5 out of 5 Stars

This was a great experience and it was so smooth. I never imagined buying a home could be so effortless on my part. VU took control of the reins and made sure to guide the process so there was less stress as possible. Kelly Bivens and Melissa went above and beyond their duties and their kindness and compassion was always on the forefront of their intentions. I would recommend them personally and VU as a company every time. Quick turnaround and super efficient every step of the way.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

3 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars

Cole, Amber, Nicole and Teresa were an amazing team! Everything they did was amazing to help my family and I get our new home. I would recommend this team to any veteran looking to buy a new home.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

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5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Awesome teamwork!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

The ENTIRE team was exceptional. My wife and i appreciate all that they have done to make our home buying experience a success.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Trey was phenomenal to work with and so helpful for my first home buying process.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

The whole process from start to finish was very easy. I couldn't ask for a better team for buying my first home! Every member went above and beyond what they could to help me with questions I had and guiding me though the process.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

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