Allie was amazing as usual!!! Seamless from start to close!!
It was a smooth process! The team that worked with me were fantastic. I would definitely recommend them!
This was a huge blessing from God and out of nowhere! Veterans United made this process so easy 🙌 thanks for everything!
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
The work ethic of the team was amazing. I was not with them in person but I know they were working around the clock to make my dream happen because they kept me updated and in the loop on everything.
Ben Long and Suzann Richerson were a wonderful team to work with, through the task of a home loan. They were personable, professional and very responsive. There was not an instance in which either one of them failed to respond to us by phone or email, in a timely fashion. They certainly have their act together.
Veterans United is awesome. Recommend any Veteran to use this lender. Great communication.
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Excellent experience working with veterans United. They will take care of you as a vet. Absolutely recommend them if you’re buying a home or refinancing.
Kapil Vanamala has been my Veterans United Loan Officer from the very beginning. Kapil is an upstanding professional that keeps my needs FIRST AND FOREMOST in the home purchase process. He alerted me to a significant rate reduction and took care of everything for me to obtain that reduction which will save me thousands over the duration of the loan. I could not be more please with Kapil and his team! I am so happy that I selected Veterans United!!!
Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.
Great people to work with. Made the process easy and kept us in the loop constantly. I would not ever use any other company.
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This is the second time I’ve used Veterans United Home Loans and must say they go above and beyond to help you every step of the way, and even after.
The communication was outstanding.
Your team was great and very responsive anytime I had a question. Also they got everything to me quick so I had time to go through the documents and get them signed and returned.
The process from financial counseling through closing on the house was fantastic. Cameron Benedict helped get our financial affairs in order to qualify for the loan. Selina Culp and Mike Rahmoeller stayed in contact with us during the loan process to ensure all necessary documents were submitted for successful underwriting. Ashley Turner did wonderful research in getting utilities figured out for the new house.
Great experience from start to finish. My first time buying a house. My team made it a seamless process.
From the beginning the realtor provided would never answer a call to the closing day paperwork was unfinished and delayed closing and never communicated to the client!
Response from Veterans United
Hi Daniel,
I’m really sorry for the lack of communication and the closing delay you experienced. Not being able to reach the realtor and then having paperwork unfinished on closing day is incredibly frustrating, and you deserved clearer, more timely updates throughout the process.
I appreciate you sharing this and would like the chance to better understand what happened. If you’re open to it, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
