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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

153,264

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
112,710
4
32,226
3
5,343
2
1,638
1
1,347

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Showing all 4,368 home purchase loan reviews from Ohio

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5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Please use comments from questions 1.

Loan Officer: Nicole Viar

NMLS# 1190796

3.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
Photo submission from Dustin D.

Overall my experience with Vetrans United was great. I would highly recommend to any veteran looking to purchase property.

Loan Officer: Michael Ellis

NMLS# 1441197

2 out of 5 Stars

Communication was good in the beginning but later it became very difficult to reach anyone by phone. We were able to transfer our flood policy instead of start another policy, which saved us a bunch of money but I feel like this only happened because I asked about it.

Response from Veterans United

Hi Joshua, thank you for acknowledging these two potential areas of improvement. We are glad that you were able to transfer your flood policy, and we will use your experience as a learning opportunity. We understand how important it is for our teams to be available and on top of communication. If there is anything else you wish to share you may contact a member of our Client Advocate team to discuss.

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

It was a great pleasure working with Veterans United, the team was available any time I had questions and didn’t make me feel like just another sale. They addressed all my concerns and really set me at ease during the process, I will always point my fellow veterans to Veterans United home loans because I know they will be given the best level of service available.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Veterans United is a wonderful company to work with in obtaining a VA Home Loan. If I needed to use them in the future, I definitely would. The Loan Officers and teams are knowledgeable and caring in helping you achieve your dream home. Thank you Veterans United for helping me get our new home.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Made our dream come true, and forever grateful

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

What a wonderful experience!! Nothing like just going through the va!!!!!!!

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
Photo submission from Richard M.

Veterans United was very helpful and encouraging in helping me with my first home buying experience, I highly recommend them.

Loan Officer: Jimmy Stranz

NMLS# 1031713

2.5 out of 5 Stars

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

I have bought 3 homes with Veterans United, 2 of them with Sam. It was a great experience each time. I highly recommend Veterans United.

Loan Officer: Sam Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

These guys make buying a home a much easier experience than I ever thought it would potentially be.

Loan Officer: Mark Sexton

NMLS# 1092870

3 out of 5 Stars
Would Recommend

Great staff, worked very hard for me if I had any issues, Keep you up to date on everything.Little more work paperwise than a conventional loan is the only drawback, but worth it in the end.Lots of emails and phone calls.

Loan Officer: Rob Hayward

NMLS# 1630408

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
Photo submission from Michael L.

The people at Veterans United will work with you to get you the kind of loan you need to get the home you want. Everyone that worked on the process of me getting a home was so nice and they listened to my wants & needs.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Amazing team, always there for me, one of the best benefits of joining the military

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

As you know buying a home can be very stressful, but our experience with Veterans United was amazing!!! They were very professional and engaging throughout the entire process!!! One thing that we loved about them were the open lines of communication and their honesty about the home buying process. All of our questions were answered thoroughly and promptly. Our team members were courteous and they understood the importance of our needs throughout the process. Because of their effectiveness, our stress was alleviated. We would recommend them ten times over to anyone. Our Loan Specialist Jimmy Stranz was awesome, he work very effectively and efficiently and made us feel very comfortable with securing the loan with Veteran United. We call him the "Quarterback". Ashley Stratman is an amazing Transaction Coordinator, she made sure all documents were in place and advocated for us until the day of closing!! We call her, "The Best Wide Receiver ever!" She ran with her responsibility!! Overall we were very pleased with the process and we are now enjoying our beautiful home, thanks to Veterans United!! We are proud to be a apart of the Veterans United family!!!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

We closed !! Veterans United helped us the entire way! Even though we had past credit issues due to hardships , our loan team worked with us to get us our first home ! House buying can be a scary process but with the Veterans United loan team they kept us confident the entire way ! A Huge Thank you to VETERANS UNITED!

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
Would Recommend

Just don't give up cause it's going to happen, you'll be a home owner before you know it.

Loan Officer: Kris Ball

NMLS# 1373481

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See all 153,264 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.