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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
16,471 reviews
658 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 16,471 reviews from Ohio

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5 out of 5 Stars

Jeff and the team were amazing. I received communication and update in real time. Someone was always there to take my call if I needed help. Jeff was able to work out some issues from titling that allowed us to close on time.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

They have made the process so seamless for me.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Kurt was amazing and when I was frustrated he talked me through the situation. They made everything happen quickly and it was a great experience!

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

5 out of 5 Stars

This is my first time using veterans united and I would 100% use again. Eveyone was very nice and knowledgeable.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

My team was always available and any time someone specific wasn't there was another to answer most of all my questions. By far the best experience I've ever had with buying a home. Glad to say Veterans United is my lender.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

The whole team was helpful throughout the process of buying my home. The website was super helpful guiding me through all of the tasks. Because of all this, the process was relatively stress free.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

I will recommend Veterans United to any of my veteran friends they help me purchase the home of my dream and they did an outstanding job Jacob Jenny Nicky and all the others did a excellent job and helping me get into my new home and I appreciate them very much and I will always recommend Veterans United

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

Justin and his team were excellent helping me through the entire process and always there when I had questions

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

0.5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Everyone was great to work with. Engaging, professional, knowledgeable, understanding and just fun people to have handle my business. Plus, the house warming gift box was just "icing on the cake"! Great touch!

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Trust the process. It may seem a bit overwhelming but it is very much worth it.

headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

4 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Shawn and his team were very helpful and they were very quick with their replies and answers to the many questions we had. It was a pleasure working with them and we would 100% recommend them.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

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5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

My experience with Veterans United was awesome! They really helped me obtain a loan to purchase my dream home. The process was faster than I expected!

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

David Smart is AMAZING! He was there for us from day 1, supporting us through the whole process. He is encouraging, but also a straight shooter. He gave us meaningful advice from the very first house we considered offering on, ran numbers for us, and checked in consistently. When we had hurdles throughout the underwriting process, he explained everything in a professional way and I knew I was working with someone with my best interest in mind. He’s very knowledgeable about the entire process. In my opinion, he also picked up the slack when other team members fell short, though he is very professional and would never speak ill of his coworkers. David is a 1000000/10!!

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Jason and his team were very professional, patient, and courteous. They were a delight to work with.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

Heidi and her team worked at light speed to address any of my concerns. Communication was phenomenal. The process could not have gone any smoother. I am very thankful to have worked with Heidi.

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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