If you're looking for a home Veterans United will walk you through everything you need to do. It was a great pleasure to work with these great people. I recommend Veterans United to any veteran looking at buying a house. I'm glad I went with because now me and my wife are living in our dream house
To all veterans considering to purchase a home I would recommend veterans United its a fine service .
Shop around. I went back to VU because of the positive experience I had in 2011. My realtor and family acknowledged my comfort with buying through VU again, but encouraged me to shop around. I didn't, and found out late into the loan process that I was approved for another loan with no loan origination fee, which is 1% of your loan value. That would have saved me $1600. There were a handful of clerical errors, one including a complete dropping of the ball in getting the title information (that pushed back our closing date). They also gave me incorrect information about closing, which everyone plans their move around. I was pretty angry about that, and conveyed it to them. They apologized. I inquired about waving the loan origination fee and it got awkward. Ultimately they sent me a Panini maker in lieu of waving said fee. I stuck with them because it was so late in the game, and I think they realized that they already had my business at that point; which probably explains the drop-off in customer service. If the house had fallen through during inspections (which I'm happy it didn't), I would have changed lenders.
This isn't just me ranting. I left a great review when I bought in 2011. They're a business, and you're just a customer. Shop around.
Response from Veterans United
Shayne, we want to thank you for sharing more about your home buying experience. A member of our Client Advocate team has attempted to reach you to offer continued support. We wish to use your feedback to learn how we may improve should a similar situation develop for a future customer. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
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worked with an outstanding team, and have already recommended to other vets.
Thanks for all the help
Quick and easy they handled everything