With all the road blocks we have had while trying to purchase our first home Todd has done an outstanding job at making it as stress free as possible. He has made this process so enjoyable and I highly recommend working with him
Good service.
This was my first time buying a home, and Veterans United helped me secure financing and close on it with relative ease. I did not have a down payment saved up and they were able to help me anyway.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
The whole team at Veterans United was fantastic!! They were informative and knowledgeable every step of the way. The whole process was smooth with consistent communication and our loan closed in 30 days! If I could give them 10 stars, I definitely would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Process was managed efficiently with minimal issues, which were handled quickly. There was a whole team helping us to get through the process every step of the way. No ask on our part was too big or small.Would definitely use Veterans United again and highly recommend them!
Aaron Rand has been with me throughout my entire home buying process. I called Aaron many times with questions about my loan. Almost every time I called Aaron, nine times out of ten, Aaron answered my calls. If Aaron was busy helping other veterans and unable to pick up my call, Aaron called me back shortly after I called him. Never once did Aaron ignore me or decide I wasn't important enough to call back. Which is a rarity these days. I asked Aaron many questions and he displayed great patience with me. My questions were answered and I have nothing but, nice things to say about this man. Aaron is not just a great loan officer. Aaron is a great person. Thank you Aaron and thank you Veterans United. My son and I look forward to making fine memories in our new home
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Had such an awesome team! They were all on top of it and made my process smooth and simple! Absolutely appreciate the team for helping me buy my first house! Such a blessing!
I enjoyed working with Dustin and his team. They were very nice, professional, and easy to work with. They made the entire process a pleasure, and I truly appreciated the patience they had with me throughout. I would highly recommend them to anyone looking for a smooth and positive home-buying experience.
VIRTUALLY FLAWLESS PROCESS, SERVICE AND CLOSING VERY MUCH APPRECIATED!
Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.
Best experience I’ve had!
Awesome dude helped me close 2 weeks early!
We had an amazing experience with this home buying team! Their communication was outstanding from start to finish, and they always responded quickly whenever we had questions or concerns. Even with several bumps in the road throughout the process, they handled every challenge professionally and worked hard to keep everything moving forward. They made what could have been a stressful experience much easier, and we always felt like we were in good hands. We highly recommend them to anyone looking to buy a home!
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Overall great experience. Team was responsive when needed. From my perspective the only room for improvement is the team’s attention to detail regarding sending out forms for e-signature. Too many instances I had to sign forms multiple times due to various reasons that should have been caught earlier. I would recommend Veterans United to someone I know.
This loan was the second time I used Veterans United. Overall it was ok. I did get to closing in the end. However, sometimes it was difficult for my realtor to get an answer from the loan coordinator. Several emails were sent with no response.
Response from Veterans United
Hi Miranda,
I'm sorry to hear the communication during your loan process didn't meet your expectations. While I'm glad we were able to help you get to the closing table again, I can understand how frustrating it would be when you or your realtor had a hard time getting the answers you needed along the way.
We want every borrower and their agent to feel informed and supported throughout the process, and it's disappointing to hear that wasn't your experience this time around.
If you'd like to share more, I'd be happy to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The whole team was great!
Great experience from start to finish. My first time buying a house. My team made it a seamless process.
My Loan team was fantastic. I cannot thank them enough.
Evan and Sara were both phenomenal and helpful. I was overseas during my purchase, and they always made sure I was updated on events
The team @ Veterans United was very professional & accommodating. They answered my calls & texts immediately. I highly recommend Veterans United to anyone seeking financing for a home.
