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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
16,303 reviews
680 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 16,303 reviews from Ohio

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5 out of 5 Stars

This was a great experience and it was so smooth. I never imagined buying a home could be so effortless on my part. VU took control of the reins and made sure to guide the process so there was less stress as possible. Kelly Bivens and Melissa went above and beyond their duties and their kindness and compassion was always on the forefront of their intentions. I would recommend them personally and VU as a company every time. Quick turnaround and super efficient every step of the way.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

3 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Cole, Amber, Nicole and Teresa were an amazing team! Everything they did was amazing to help my family and I get our new home. I would recommend this team to any veteran looking to buy a new home.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Awesome teamwork!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

The ENTIRE team was exceptional. My wife and i appreciate all that they have done to make our home buying experience a success.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Trey was phenomenal to work with and so helpful for my first home buying process.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

The whole process from start to finish was very easy. I couldn't ask for a better team for buying my first home! Every member went above and beyond what they could to help me with questions I had and guiding me though the process.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Madison was great to work with throughout my home loan process. She was always direct and straightforward, which I really appreciated because I always knew exactly where things stood. She clearly knows the mortgage process inside and out and was able to answer my questions honestly, even when I was anxious. She kept everything moving and helped get me to closing without any surprises. I really appreciate all of her hard work and would recommend her to anyone looking for a knowledgeable loan officer.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

Ready to see for yourself?

Experience first-hand why 373,641 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

With all the road blocks we have had while trying to purchase our first home Todd has done an outstanding job at making it as stress free as possible. He has made this process so enjoyable and I highly recommend working with him

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars

Good service.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

This was my first time buying a home, and Veterans United helped me secure financing and close on it with relative ease. I did not have a down payment saved up and they were able to help me anyway.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

The whole team at Veterans United was fantastic!! They were informative and knowledgeable every step of the way. The whole process was smooth with consistent communication and our loan closed in 30 days! If I could give them 10 stars, I definitely would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

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