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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
16,521 reviews
673 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 16,521 reviews from Ohio

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5 out of 5 Stars

My team was the best they supported and handled problems fast. Even with drastic changes they kept things working right. And its do to their efforts that I find myself as a home owner. And to top it off each part of the team helped answer questions and provided feed back. Im sure they were working with other clients at the same time but I felt like I was their top concern. If your looking for the best I would say my team is. Neil Hansen, Jeremy Patterson and Noadiyah Jones are people i will recommend to anyone.

headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

The team at Veteran's United made the entire home buying process insanely easy. They were able to work with a complex situation where my offer was accepted right before a training exercise with limited connectivity and reaction time but displayed an immense amount of patience and overwhelming willingness to do whatever it takes to get keep the process ahead of schedule.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer Team Lead: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars

From start to finish in the process, everyone that worked with me was amazing!! I wish there was a way to give a higher than 10/10 rating. Everyone was extremely helpful with walking me through all the things. Highly, highly recommended this team!Thank all of you so much.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

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5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

An absolutely flawless home-buying experience!I couldn’t be happier with my experience with Veterans United. From start to finish, the entire home-buying process was smooth, professional, transparent, and honestly much easier than I ever expected.The team was incredibly responsive and knowledgeable. They kept me informed every step of the way, answered every question I had, and made sure I understood what was happening throughout the process. Whenever something came up, they were quick to address it and kept everything moving forward.Buying a home can be stressful, especially when there are so many moving parts, but Veterans United made me feel like I had a team in my corner the entire time. There were no surprises, no unnecessary headaches, and no feeling like I was left trying to figure things out on my own.The level of service, communication, and attention to detail was outstanding. They truly went above and beyond to make the process as easy and stress-free as possible.10/10 without hesitation! I would highly recommend Veterans United to any veteran looking to purchase a home. They made what could have been an overwhelming experience into an incredible one, and I’m extremely grateful for everything they did to help me get into my new home. 🇺🇸🏡

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

Adam was amazing to work with. He made the home buying process extremely easy and communicated all the time .

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

4.5 out of 5 Stars

Everything went smooth for the most part, and when an issue arose, they took care of it to the best of their ability

headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Great job, as usual!

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Overall, best experience ever couldn't have done it without Eric and his team. They kept in contact with us. Making sure all documents we're entered to keep moving forward. And getting us this candle. Overall, this experience was great for first time homebuyers

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Veterans United was a great company to work with. They were very friendly, professional and knowledgeable about the whole process.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

4.5 out of 5 Stars

Difficulty reaching loan officer for several days at a time. Other than that, excellent service, and I got a loan with a competitive rate. Couldn't really ask for much more.

headshot image of Todd Baldwin

Loan Officer: Todd Baldwin

NMLS# 2736700

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Would absolutely recommend! Whitney was great throughout the whole process, meeting any of my requests and the communication was on point! There was never a delay in communication and the process was smooth and easy!

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

3 out of 5 Stars

went way beyond the initial closing date. Probably no fault of VU but in the appraisal process. Regardless it still falls under the VU umbrella. I was happy with my agent. His name is Reed Murray. He was great during the whole process.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

4 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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