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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
16,216 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 16,216 reviews from Ohio

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5 out of 5 Stars

Everyone there that we worked with from Amanda to Chris and David were really wonderful to work with. They answered all of my questions, and they made this whole process very easy. They slso made sure we understand everything. I would definitely recommend Veterans United to anyone

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

The loan officer, Connor, was outstanding every step of the process as well as all adjacebt staff from the concierge to the loan coordinator it felt like we were all on the same team pushing toward the finish line.

headshot image of Connor Philgreen

Loan Officer: Connor Philgreen

NMLS# 2128060

5 out of 5 Stars

thankful for katie

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Buying a home was not the best experience for us, but Vets United was there for us every step of the way. I probably would’ve giving up if it wasn’t for Shane and his team. Thanks for everything you did for our family.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

Michael was very respectful and responsive. They are an easy team to work with and get the best quote in the market.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Very easy process, kept me in the loop every step of the way

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

4.5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

If you wanna talk about great customer service for veterans look no further. Veterans United and the team I was assigned made this otherwise enormous and stressful task so easy I couldn’t even describe it. Even going as far as assisting me even when I was overseas, you wanna talk about effortless and a team that really has your back veterans united is for you

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

3 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

There were a few bumps in the road but my team at Veterans United helped me through them and were by my side all the way to closing. Thanks to Christian and Eli

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

My team did an awesome job. They really listened to what I had to say.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

The process was super easy and they went above and beyond for me!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

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5 out of 5 Stars

Such a great team that put everything together for me in 30 days. It was awesome to have such team on my side.

headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars

Chase and Hope both are outstanding to work with and helped me in the initial purchase and refinancing of my home! I highly reccomend them with the highest regards to thier devotion to your success in buying or refinancing your home!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars

VU made the loan process easy. Would've liked to see more competitive rates.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

If I ever purchase another home, I would absolutely choose Veterans United again. Everyone I worked with was knowledgeable, responsive, and genuinely easy to work with throughout the entire process. There was only one minor issue along the way, and the team quickly found a solution that satisfied both the underwriter and me.Having purchased several homes over the years, I can honestly say this was by far the smoothest and most enjoyable mortgage experience I've had. Their home buying concierge experience was a unique added benefit to make the experience even better. As an added touch, I walked into my new home to find a beautiful and thoughtful gift from Veterans United, which was totally unexpected and very much appreciated.I highly recommend Veterans United to anyone looking for a lender, and I wouldn't hesitate to use them again in the future.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Amazing team! Very responsive, even after hours and on weekends! Will 1000% use again!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

The folks at Veterans United made my home buying experience smooth and painless! They got me a great Realtor, and always had an answer to my questions. If you are a Veteran, I highly recommend Veterans United!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Kenny and Zach were amazing to work with! From setting proper expectations to meeting anticipated deadlines, they made the experience enjoyable and stress free.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

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