Veterans United helped me secure my forever home in an efficient, kind and timely manner. They directed me every step with the "must haves" and made them easy to understand and complete. I highly recommend Veterans United to any of my fellow veterans!
Had my back since first day. Answered all my questions I had from day 1 with jordyns team.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
I'm not sure what I put into the is accounted fo
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They make sure you are well taken care off. Through each step in the process they were attentive and informative. I knew I had very experienced people in my corner. And they really cared about making sure they got me in the right home.
They were awesome and very helpful!
You guys were great, very patient no rushing. I would recommend you all to friends and veterans alike thank you all for your hard work.
I was struggling with another lender and Tim asked if he could take a look. This team stepped in and processed a loan in an amazingly short time frame! Worked so hard to get passed every hickup. Listened so well to what was going on and listened to my suggestions and made excellent ones of their own to get everything done. Stellar to work with!
Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.
Process went smoothly. This is the second home Daniel assisted with. Very responsive and knowledgeable. Donna was fantastic as well. In fact, Jaelyn and Jason rocked too! Great team. Thank you all!
from the start to end we were able to reach Cole for questions and he got back to us as soon as possible,
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The team was great! They provided me all the info I needed and answered every question I could think of. They kept everything on track the entire process and I’m very happy. Will definitely recommend Adam and the team to my friends/family in the future!
Great experience from start to finish. My first time buying a house. My team made it a seamless process.
The staff and associates were very helpful and cooperative, however; the simple truth is the interest rates were not just high, they were ridiculously high and that ruins everything. I must refinance or I will never pay the loan off! The closing costs were too high for a VA loan, and the numerous inspection fees and associated costs added nothing to the capital, or the loan in general. That is mostly the fault of the state of Ohio and the VA loan associated and makes everything difficult. If I didn't need the home, I would have cancelled the loan completely.
Response from Veterans United
Hey Dean,
I'm glad to hear our team was helpful and supportive throughout the process, but I'm sorry the financial side of your experience left you feeling disappointed. I understand how discouraging it can be when interest rates, closing costs, and other expenses add up, especially when you're trying to make homeownership affordable. I appreciate you sharing your concerns and would welcome the opportunity to take a closer look at your experience and discuss any questions you may have about your loan. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
