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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
16,808 reviews
659 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 16,808 reviews from Ohio

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5 out of 5 Stars

I don't think a single company cares more about getting you where you want to be. If you have dreams, aspirations and the motivation to make something happen, trust them to take care of the rest!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

I was very impressed with the veterans united team. They were knowledgeable,helpful and very friendly. We needed to be in a place before November 1, and we moved in October 30. Thank you for all your team members, a great big yahoo coming your way

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

Shelby and her team were very helpful with all of our questions as first time home buyers. They made us feel very confident in what they were doing and made the process simple and clear.

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

The team was with me every step of the way and went above and beyond for me. Truly outstanding customer support.
Thank you all again

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

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5 out of 5 Stars

Always quick to respond. Very communicative and helpful for the entire process. Made everything seamless.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars

Veterans United was incredibly accommodating , Stacy Barton and Jack Rutherford were very helpful and I would highly recommend them.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Phenomenal working with everyone, they made the whole process very easy.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

This is the the 3rd home I have purchased using Veterans United. I cannot say enough about how amazing my team was. They were always there for any questions or concerns I had. I felt very supported each step of the way. I would never use anyone but Veterans United when purchasing a home.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

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Experience first-hand why 383,761 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Veterans United helped me secure my forever home in an efficient, kind and timely manner. They directed me every step with the "must haves" and made them easy to understand and complete. I highly recommend Veterans United to any of my fellow veterans!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

Had my back since first day. Answered all my questions I had from day 1 with jordyns team.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

3 out of 5 Stars

I'm not sure what I put into the is accounted fo

Response from Veterans United

Hey Terence,
It looks like your review was cut short but regardless, I'm sorry you're feeling uncertain about how your contributions were accounted for. I understand wanting clarity when it comes to your finances. I'd appreciate the chance to look into your concerns. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

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