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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
16,583 reviews
721 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 16,583 reviews from Ohio

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4 out of 5 Stars
headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Excellent help with everything, I will be recommending Veterans United always!!

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

4.5 out of 5 Stars

Thank you for walking us through all the details. It takes to get a VA loan.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

3.5 out of 5 Stars

I would be asked to provide information, I would and it would be accepted. A few days to week later, I would be told it wasn’t sufficient. I felt like everyone I was making progress forward, something would set me back again. Seemed like the person doing the underwriting was familiar with why state or county requirements. I was close to just not using. Waited till the last minute to ask again for something which set my closing back.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Amazing customer service and very helpful and friendly,Torri is very helpful and top of the line in helping you achieving finding your dream home.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

So many different team members all helping in different ways for efficiency. Love how easy they made this process!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

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5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Great experience and easy process! Thank you so much for everything!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

The whole VU Team was a Godsent! Everything was easier with them and I felt like I didn’t have to worry about anything because they made sure they kept me updated, communicated frequently, and checked in on me. From the credit consultant (Brett), the loan specialist (Alex), the loan coordinator (Jaclyn) , the concierge (Nicky), and lastly my loan officer (Lance). They connected me with an amazing realtor, great resources to get things set up like security, WiFi, utility providers, etc. I can go on and on. Overall, I highly recommend if you want peace of mind through the home buying process!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Very patient and helpful.

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

The ladies were helpful and friendly. They made me feel as I was a part of the family.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

I would absolutely recommend veterans united to anyone, Tyler was the best and always willing to answer. Page was so helpful and kind. Holly was so helpful and kind. They all were always so attentive and willing to answer or find the answer to any questions I had. There is no greater team in my eyes.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

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Experience first-hand why 379,224 homeowners give us a perfect score!

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5 out of 5 Stars

Great loan officer and even better person!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

My experience working with everyone was great. I delayed buying a house for years because i didnt want to deal with that hassel. Now that its over with i feel alittle embarrassed it was almost effortless . This team has everything in tune. You guys are doing wonderful things for people. I most definitely will put names out if i hear someone thinking of buying. I thank all of you very much.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Hi, my name is Valarie, and my husband and I had a wonderful journey at Veterans United. Jake, loan officer, was a kind, dependable, and trustworthy support for me. He always had my back when things looked tough, and somehow Jake found a way to solve the all the tough situations. Mason, loan coordinator, was a hard worker and also great at solving possible problems. Brian, my agent, was very patient and considerate during our special house hunting. I'm very appreciative because eventually we found what we wanted. Terrill was resourceful and always ready to make our home search successful. Like Jake, the entire team was hard working, great problem solvers, considerate, great at attention to details and at acquiring discounts and benefits for us. I give Jake and his entire team at Veterans United a A+++.

headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Great team to work with.

headshot image of Garrett McGowan

Loan Officer: Garrett McGowan

NMLS# 2795100

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

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