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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,692

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
108,925
4
14,030
3
2,071
2
948
1
718

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Showing all 2,417 reviews from Oklahoma

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5 out of 5 Stars
Would Recommend

Veterans United treated me as a person, not an account number.
They answer their phone or get right back with you when you need anything.
This was the sixth house I’ve purchased and it was by far the best experience I’ve had.

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

4 out of 5 Stars
Would Recommend

Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
Klent C

There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Gina and her team did an outstanding job in supporting my wife and I throughout this entire process. She entertained a pretty consistent stream of random questions and provided feedback almost as quickly as we asked. Being new buyers, this was a tad stressful, but they did a great job at easing some of that stuff.

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

I had to get my act together!!! But they stuck with me!!!

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Great job

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend

Underwriting and title company had issues with paperwork our loan specialist was wonderful to work with

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

3.5 out of 5 Stars
Would Recommend

Underwriting process seem to be day by day in completing versus giving a complete list of what was needed to close. Became very frustrating I felt that a clear to close could have been reached a week out before closing had due diligence been done.

Loan Officer: Jeff Gordon

NMLS# 202235

1.5 out of 5 Stars

Was an absolute headache through out the whole process from beginning to end. My pre approval was given to me then taken away then given back to me. So many mistakes made then corrected. So much misinformation and apologizing several times a week.

Response from Veterans United

Thank you for your feedback Tanya. We apologize that your experience did not meet your expectations. If you would like to discuss the issues you had with a member of our Client Advocate team, they remain available as an additional resource for you.

5 out of 5 Stars
Would Recommend

Branch Manager: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

It was a good experience. Their website is very easy to navigate and user friendly. Each portion of the home-buying process is broken down step by step. They send you plenty of emails and informative videos as you progress and get closer to closing.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
Edilberto R

Beyond expectations. We're so thankful.

Loan Officer: Steve Dean

NMLS# 570132

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

starting from my initial contact right up to the closing of our house the team has been great. the lighthouse team helped me get my credit up to snuff and Jeanette Klein along with Kimber Guyman answered any question i had and helped us through the whole process.

Branch Manager: Jeannette Klein

NMLS# 492912

4.5 out of 5 Stars
Would Recommend

Branch Manager: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Everyone was great. Kept me extremely well informed and answered all of my questions in a timely manner. As a first time home buyer this process was extremely easy and fast. I'd use veterans united again in a heart beat.

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Matt and Whitney were incredible. They worked fast and were extremely knowledgeable and helpful.

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
Nicholas-N

Cody and Jennifer were absolutely wonderful to work with. They were there to help at every corner and every problem we had they quickly fixed them.

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

Loan Officer: Gus Branda

NMLS# 1230865

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See all 126,692 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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