the team is professional, knowledgeable and strives to provide the best service and respect that veterans deserve and expect. Team explains process and walks you through the purchase of your new home, immediately responds back to questions via email, texts or phone calls. Highly recommend and trust Veterans United to do the right thing.
A great group of people who make you feel like family.
Nick and the team were very helpful and quick to respond. Nick and heather were very good at communicating and guiding me through any questions and concerns, an outstanding team.
Veterans United has been so helpful from start to finish. I started this process in Germany and the communication and questions that I had were just like I was sitting next to them. They did an exceptional job!
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
The whole staff operated as a well oiled machines. There were a couple small hiccups, but not that one caused. It’s just part of the process. Highly recommend the group again to anybody that I know is buying home. That’s a veteran.
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The entire home-buying process was smooth from start to finish. I was kept informed and updated every step of the way, and all paperwork was completed and filed in a timely manner.They also helped me find homeowners insurance and a great rate on my car insurance, which made the process even easier.And my realtor, Ms. K. Frolich, is truly top-notch. She is the best at what she does! We started the process in July, and I moved into my new home on September 25. She showed me more than 30 homes, and not once did I ever feel like I was an inconvenience. She was patient, professional, knowledgeable, and always willing to help me find the right home.I highly recommend Ms. K. Frolich and the entire team. They made what can be a stressful experience feel smooth and manageable.Thank you for everything!— Garland Burton
Couldn't have been a better experience. The entire team really stepped up and went above and beyond when needed.
Holly was great, friendly, informative, and such a dream for my Home buying process.
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Very quick to respond and professional.
Maggie you were amazing, thank you so much!
ABSOLUTELY AMAZING!!! These people know what they are doing and know how to be effective. Thank you for all your help!!!
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That young lady rocks like Lita Ford
Dane was excellent and was more than helpful along the way. Would highly reccomend
Incredibly easy to work with Matt and Ashley and Team. They handled everything. Smooth process from start to finish with no headaches.
Amazing service from start to finish with our team!! They went above and beyond with getting us in our new home and had made the whole process easy.
