Nate and the VU team were extremely responsive to my questions and concerns. The process was smooth and efficient, and I was able to close on my new home with no closing costs and a very competitive rate.
Great, they made it easy and less stressful and I appreciate each of them for their assistance.
I loved working with My Vu and miss the former team who responded to every question quickly and efficiently. Drew does not communicate well. He did not respond with messages and frequently just sent more documents rather than explain. Often no response or 3 or 4 days go by without an answer. I understand once the paperwork is signed and the loan is finished we are to be forgotten. I just wanted more. Thank you. Especially Meghan she went above and beyond to help me.
10/10 in all fields. Closed in less than 30 days
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Outstanding, friendly service by the entire team.
Truly amazing. If everything went as smooth and quick as it was getting a home loan with United Veterans the world would be in a better place. I am honestly very satisfied with my experience.
Absolutely best experience ever!!!
The loan team was very friendly and extremely helpful. They were they're to answer any question i had through the entire process and made sure that I understood all the information I was given if I was ever unsure on what something meant or did they would break it down so that it made sense so I could go into the purchase with all the information available.
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Helped me every step of the way through my home buying process. This is my 2nd home I have bought through Veterans United and they will get my business if there is ever a 3rd time too!! Outstanding!
Throughout the entire process Jordan and his team showed honesty and professionalism, even near the end when an error was made they made the best of the situation and handled with with honesty and humility which is all you can ask.
From start to finish, Veteran's United kept me up to date on all the things going on and including things that I needed to get turned in on my part. Great experience all around!
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Mrs. Tonya and Mrs. Nikki we're amazing during what could have been a very stressful process. They communicated effectively and courteously while performing the duties of their jobs. I felt like they cared, and they helped my families home ownership dreams come true. Thank you for hiring quality people.
Working on a time crunch due to my current home being sold Nick and Jake really stepped up to the plate and got me closed in another home in record time. Dealing with someone under the immense pressure to lockdown a new home with horses and cows they stepped up! I can’t thank them enough for delivering and making sure we met that timeline
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Holly and the team at VU were absolutely amazing to work with. Professionals that go above and beyond to take care of the customer!!!
Tonya was fantastic and made the whole process of this home loan so quick and easy.
Evan was amazing. Was always so nice and re-ensuring. He answered all our questions promptly . I couldn’t have asked for a better person to have this experience with.
I’m out of state and this was smoother than when I bought a house in the state I was in!!
Veterans United and the people I worked with were AMAZING!!!
This is the second time I’ve used Veterans United, and Matt and his Team did exceptional work yet again. Thankful for the support through the process!
