Thank you Veterans for getting us through this refinance. We knew from day 1 you guys were as great as advertised. You come highly recommended from the Locklear family.
Our experience working with Veterans United was so easy. They helped us with the step by step process with our loan. They are always so helpful. We are so grateful.
The dashboard kept me informed of what was needed of me and where I stood in the loan process. Very helpful!
Excellent, professional service!
Brooks Rapp represented Veterans United in the most positive manner.
Excellent customer service
This process was about as stress-free as you can get. I really like the ability to do everything electronically, but also knowing I had a local office if I needed the one-on-one assistance.
Nothing but amazing!
Very easy to work with. Great experience and very helpful.
I’ve used Veterans United twice in the past five years. Both transactions were painless, seamless, and an enjoyable experience.
We have used Veterans United for 3 home purchases and 3 Refi's and this last refi was a nightmare. My calls often went unreturned, I was not given correct information, and was told we had to close a day later because Veterans was waiting on PennyMac to give the most recent payoff statement. When I received the final numbers, they were not matching mg PennyMac statement so I called PennyMac myself and was informed Veterans United had never requested the newest payoff, they were using the one and only payoff number they had received in September and we closed in November. I got the new payoff and had it faxed to Josh Salicco at 5pm the night before we closed at 9am the next morning on November 2nd.
This refinance could not have gone smoother.