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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,650

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

As always out needs were exceeded in this process. Thank you

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Ross and his team were amazing!! They were very helpful and got us to close early!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
Photo submission from Jaimie M.

Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Everyone was so kind and helpful, from start to finish this is a great team.

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

4 out of 5 Stars
Would Recommend

My realtor staci was wonderful kudos to the team n all ur held ur whole team r my heroes peace

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
Would Recommend

Communication by the VU team kept us well informed throughout the entire home buying process. Thanks again Vetrans United!

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Veterans United Home Loans deserves ten stars for their outstanding service and genuine commitment to veterans and their families. From start to finish, the process was smooth, transparent, and surprisingly stress-free. Every team member I interacted with was knowledgeable, responsive, and truly cared about helping me succeed—not just getting the loan done.
They walked me through every step with clarity and patience, making sure I understood my options and felt confident in my decisions. Their online platform is intuitive and made uploading documents and tracking progress easy. But what really stood out was the personalized touch—they treated me like more than just another borrower.
If you're a veteran or military family member looking for a loan company that respects your service and values your time, Veterans United is the one to trust. I recommend them wholeheartedly.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process a lot easier for me. Great communication and assistance along the way.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Would recommend for all veterans. VU has a well designed and effective process that makes this entire process streamlined and enjoyable. Outstanding App!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend

I researched and reviewed many mortgage companies aimed at Veterans. Veterans United was consistently the company that had the highest service and satisfaction rate. I begain my homebuying journey 2 years ago with less than Ideal credit. Veterans United worked with me for over two years to build my credit, purchase my dream home, and guided me throughout the process along with my realtor.Working withMax, Eric, Jill, and Ally was an amazing experience and if you're looking to purchase a home with a VA loan,Veterans United is not if you should work with them, but how soon.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

I wish the process of obtaining final closing costs could have been earlier than the day before closing. For myself and other workers, who do not have job flexibility to tend to personal needs, cutting things so close is not ideal.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

I feel I am much to old to do all this on my own. I had solid help thoughout the whole process. No pressure to get it done. Just told me what's next and guided me to completion. This is the team you want on your side.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Would Recommend
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend

If you're an anxious first time home buyer like I was, Veterans United is the way to go. They made the process extremely smooth and I couldn't have asked for a better experience!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Nathan and his team were amazing!! They worked very hard, stayed persistent and made my dream of owning my own home possible!! Thank you all 😀

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Our loan officer was easy to get ahold of, friendly and courteous, and extremely knowledgeable! Everyone else who was involved was just as awesome!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

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5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

My team at Veterans United was wonderful! I was a little hesitant about using them as there are many negative reviews out there, but we had a great experience. They were fast, gave us a decent rate, were easy to contact and super helpful throughout the whole process. Their online portal made submitting documents and statements extremely easy. I would definitely recommend them to any Veteran out there.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

The interface of the VU app is terrible. It needs to be updated. That app was the worst part

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend
Photo submission from Joshua G.

This company is fantastic. They are on top of the VA loan system, they can answer any questions you might have and help you with all the finer details as the process moves from offer, to negotiation and closing. We couldn't be happier with our new home.

headshot image of Shawn Glover

Loan Officer: Shawn Glover

NMLS# 1974383

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Angie Poggi

Loan Officer: Angie Poggi

NMLS# 2637966

5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

More Reviews

See all 430,650 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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