As I mentioned before, everyone was fantastic. If there were bumps in the road, Veterans United made sure we got over them. We were always kept up to speed on every step of this process. As everyone knows, buying a house is one of the most stressful things you can do. Veterans United was able to ease some if not most of that stress. The staff I dealt with from the pre approval process, to my personal loan specialist and everyone in between was very professional and knowledgeable. I couldn't have asked for a better experience.
Thank you nick and your crew and thank you veterans United.
Marcia Walsh did a outstanding job.
Words aren't enough to express how pleased we are that we chose VU. Their loan team was there with us every step of the way! I'd never consider going to anyone else in the future. Thank you VU for making a dream a reality!
I can only be positive about our experience with Veterans United and their employees. Our experience was hassle free and our loan officer, Mr. Nate Reeves was and has been outstanding.
Do yourself a favor and contact VU you can work the process from anywhere at anytime with awesome results
Veterans United not only smoked checked other competitors with rates customer service and even the ease of their mortgage tools online were above the rest. Only suggestions I would have is to develop an internal paper that goes within the mortgage teams that keeps track of what the customer has done and sent. In the military we had a similar type document that went on top and was a router type document that way can keep track and limit the work the team has to do. Few occasions josh molly and Sarah asked for same thing nearly same time.. which was great show they care and are on the ball. Just a suggestion to help future packages.
Five stars to Craig Brumfield and his team for helping me fulfill a lifelong dream of being a homeowner. Five stars to the team at Lighthouse for helping me get my credit score up to VA qualifications. With their help, my credit score went from around 608 to 691. I would recommend to anyone who has served for this great nation to let Veterans United be their guide to homeownership.
Josh and his team were tremendously helpful from the outset. My situation was somewhat difficult and urgent; {my rental property was sold and I was informed I had to move in 30-60 days} Josh and his team stepped in and resolved my problems completely.
I was able to complete the Loan process and get to successful Closing well within the needed time-frame. They also seemed to care about me as a person and veteran, and added some nice touches like the welcome Matt, Congratulatory emails and encouraging phone calls... Very well done!
First time home buying experience was quite stressful. Not sure if that just comes with the territory or if we had a poor experience.
I couldn't be happier with the way that your team performed and will recommend you to any other vet that I know .
From the beginning with the officers that help me fix credit where it needs to be done all the way through the purchase and closing oh, there were a lot of details and things that I would have never known about but work navigated with the staff of veterans United that I would not have ever been able to do by myself. I greatly thank everybody that started on this journey with me over a year ago till I found the right place. And I was looking into different states 3 to be exact. And each time I was accommodated what's good personnel that spoke to me and broke down all my concerns very accurately. I thank them all greatly once again.
Promise, Allison, and the entire team are great in making this happen. Thanks a lot to the VU family. Have already recommended to some veterans. Thanks again!
Logan was very attentive, available and responsive, and professional in all of our
contacts with him. He was also persistent, a good problem solver, and pleasant besides. He sheparded this loan through from start to finish.
Professional, courtesy and efficient also very flexible. Thank you very much for your help
